Ueno Urban Hotel Annex

2.5 star property

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Photo gallery for Ueno Urban Hotel Annex

Twin Room, Non Smoking
Exterior
Exterior
Combined shower/bathtub, deep-soaking bathtub, free toiletries
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping

Explore the area

View in a map
7-8-19 Ueno, Tokyo, Tokyo, 110-0005
  • Place, Ueno Park
    ‪3 min walk‬
  • Place, Ueno Zoo
    ‪7 min walk‬
  • Place, Ameyoko Shopping District
    ‪7 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪34 min drive‬

Room options

Single Room, Non Smoking (1)

9.0 out of 10
Wonderful
(8 reviews)
  • Sleeps 2
  • 1 Large Single Bed

Semi Double Room, Non Smoking

9.0 out of 10
Wonderful
(13 reviews)
  • Sleeps 2
  • 1 Large Single Bed

Twin Room, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 3
  • 2 Single Beds

Similar properties

About this property

Ueno Urban Hotel Annex

Hotel in Tokyo, 9-minute walk to Ueno Park
A microwave in a common area, laundry facilities, and free WiFi in public areas are available at this smoke-free hotel. Other amenities include a vending machine.
Ueno Urban Hotel Annex offers 65 accommodations with slippers and hair dryers. Flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations with deep soaking bathtubs, toilets with an electronic bidet, and complimentary toiletries. This Tokyo hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

During your stay at Ueno Urban Hotel Annex, you're just a quick walk from Ueno Park. You'll find features like free WiFi in public areas and laundry facilities.
  • Free WiFi
  • Amenities include laundry facilities, an elevator, and a vending machine
  • Within a 15-minute walk of Ueno Park and Ueno Zoo
As a guest of Ueno Urban Hotel Annex, you'll find a vending machine, laundry facilities, and an elevator. WiFi is free in public spaces.

This Tokyo hotel is smoke free.


Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
The check-in location differs from the property location; go to: [Ueno Urban Hotel]
Guests can access their accommodation through a private entrance
Information provided by the property may be translated using automated translation tools
Luggage storage is available on check-in dates only.

Access methods

Private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not have a front desk. The check-in location differs from the property location. To check in, guests will need to go to Ueno Urban Hotel
Guests can access their accommodation through a private entrance.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Ueno Urban Hotel Annex Hotel
Ueno Urban Hotel Annex Tokyo
Ueno Urban Hotel Annex Hotel Tokyo

Ueno Urban Hotel Annex Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 79 out of 171 reviews
Rating 8 - Good. 57 out of 171 reviews
Rating 6 - Okay. 26 out of 171 reviews
Rating 4 - Poor. 6 out of 171 reviews
Rating 2 - Terrible. 3 out of 171 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Vinh Hung

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Average is poor,we are not satisfied

Stayed 1 night in Sep 2025

10/10 Excellent

shirley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An affordable and convenient place to stay in Tokyo. If you took the Keisei skyliner, you arrive at Ueno, a good base for going around downtown. It was a comfortable and quiet stay and the staff were friendly.
Stayed 2 nights in Sep 2025

10/10 Excellent

Lang-Chi

Stayed 3 nights in Aug 2025

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
The place was very small which made it very uncomfortable.
Stayed 2 nights in May 2025

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort

Okay for one night but lower your expectations

Went to the Annex first then was told I had to go to the main hotel entrance to check in Complicated auto check-in was irritating as the staff had to explain what to do when it would have been faster for them to just do it. Same for check-out Poor WiFi - kept dropping throughout the stay Windows sealed shut so no air in the room Pillow hard and uncomfortable to sleep on so I rolled up the bath towel and slept on that
Stayed 2 nights in May 2025

6/10 Okay

vincent

Liked: Property conditions & facilities
After checking in and given the keys Inwas told I had to walk out the entrance and go to another building where my room was, weird but okay. Other than that my room was nice and clean. Location isn’t good and there’s really nothing around the hotel. Catching a taxi there from Haneda airport was pretty expensive. All in all I would stay here if I planned on not doing anything but stay in my room.
Stayed 1 night in Mar 2025

8/10 Good

Mei

Liked: Cleanliness, staff & service, property conditions & facilities
Washer machine wasn’t available but overall as advertised. Close to market place and station, got my suitcase at the nearby market street, and lively. I did my laundry at a nearby facility
Stayed 2 nights in Dec 2024

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Takashi

Liked: Cleanliness, staff & service, property conditions & facilities
入室時はお部屋が暑かった すぐエアコンで快適になりました
Stayed 1 night in Sep 2024

10/10 Excellent

Tseng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Diane, Hernando Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, comfortable room located close to Ueno Station.
Stayed 4 nights in Feb 2024

10/10 Excellent

King Cho

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet
Stayed 5 nights in Dec 2023

8/10 Good

Affandi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was a bit small for travellers with 4 big bags.
Stayed 1 night in Dec 2023

6/10 Okay

Jeffrey

Liked: Cleanliness, staff & service
Small, clean room.
Stayed 1 night in Oct 2023

10/10 Excellent

Hon Man

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff professional and friendly. We had a great experience
Stayed 1 night in Oct 2023

6/10 Okay

REIKO

Stayed 3 nights in Oct 2023

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Wai Teng

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and basic rooms with good housekeeping service. However the bathroom is really small. They provided a rubber ducky in the bathroom which was a nice touch. I had tried to contact the hotel via Expedia chat but never got a response and eventually I had to contact them via their official site and in Japanese to get a reply.

10/10 Excellent

Apitchaya, Seodaemun-gu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ห้องพักสะอาดมาก เดินทางง่าย อยู่ใกล้ Iriya Exit แถวโรงแรมมี Family Mart กับ 7-11 ห้องดับเบิ้ลเบดขนาดเล็กมากเหมาะกับการพักคนเดียวมากกว่า ถ้ามาพักสองคนแนะนำให้จองห้องทวินเบดจะได้ขนาดห้องที่พอจะเปิดกระเป๋าเดินทางสองใบพร้อมกันได้แบบไม่อึดอัด เป็นห้องทวินเบดที่ราคาน่ารักที่สุดในย่านนี้ พนักงานต้อนรับคอยช่วยดูแลอำนวยความสะดวกดีมาก ตอนหาแท็กซี่ลำบากก็ช่วยกดแอพเรียกแท็กซี่ให้ โดยรวมพอใจกับการพักที่โรงแรมนี้มาก
Stayed 5 nights in Jul 2023

8/10 Good

Chieko

Stayed 1 night in Jul 2023

2/10 Terrible

Alejandro

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Stay somewhere else

The room was advertised for two people. Unless they are small children two people would never fit in this space. The bed was less than a full sized bed. One person would be trapped against the wall so if they needed to get up at night they would have to wake up the other person. They would be crammed together. Of course the room was non refundable. When I talked with the front desk , which is in another building. Actually three buildings away, they said, “ we did not lie, this is Japanese size”. I replied that they are advertising internationally and that although they may not have lied, they did not tell the truth. After one day I left and booked another hotel. Not a great experience.
Stayed 2 nights in Jun 2023

10/10 Excellent

Michio

Stayed 2 nights in Mar 2023

10/10 Excellent

Hao-Chun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in and check-out are quite efficient. The room space allows two 24-inch suitcases opened at the same time. Additionally, my favorite part is that the interior lighting of the room is quite adequate.
Stayed 2 nights in Mar 2023

6/10 Okay

Cheuk Him

Liked: Cleanliness
.
Stayed 1 night in Feb 2023

10/10 Excellent

Edward

Stayed 1 night in Feb 2023