City Express by Marriott Toluca

Property class: 3.5
VIP Access

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Photo gallery for City Express by Marriott Toluca

A spacious lobby with a reception desk, seating area, and a staircase leading to an upper level.
A modern dining area with a long wooden table and multiple chairs, a kitchen area with a wooden counter and appliances, and large windows offering a view of the cityscape.
A modern lounge area with sofas, a coffee table, and a TV mounted on a wooden wall.
A modern living room with a grey sofa, a coffee table, and a TV. There is a kitchen area with a dining table and chairs.
A modern hotel room with a bed, a desk, a chair, a small table, and a kitchenette.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
Blvd. Aeropuerto Miguel Aleman No. 55-B, Parque Industrial Lerma, Toluca, MEX, 52000
  • Place, Plaza Sendero Toluca
    ‪2 min walk‬
  • Place, Toluca Convention and Exhibition Center
    ‪5 min drive‬
  • Place, Las Plazas Outlet Lerma
    ‪8 min drive‬
  • Airport, Toluca, Estado de Mexico (TLC-Toluca Intl.)
    ‪14 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Room, 2 Double Beds

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Room, 1 Queen Bed

8.4 out of 10
Very good
(18 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Superior Room, 1 Queen Bed with Sofa bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Suite, 1 Queen Bed with Sofa bed

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Suite, 1 Queen Bed with Sofa bed

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Suite, 1 King Bed with Sofa bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Suite, 2 Double Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Suite, 2 Bedrooms

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds
  • Free Wi-Fi

Suite, 2 Bedrooms

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds
  • Free Wi-Fi

Similar properties

About this property

City Express by Marriott Toluca

Along with a fitness center, this smoke-free hotel has a 24-hour business center and a conference center. Free full breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, coffee/tea in a common area, a microwave in a common area, and a business center are onsite.
City Express by Marriott Toluca offers 232 air-conditioned accommodations with hair dryers and irons/ironing boards. 32-inch LCD televisions come with cable channels. Bathrooms include showers.

This Toluca hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Children under 17 years old are not allowed in the fitness facility without adult supervision.

Our customers tell us they enjoy the helpful staff at City Express by Marriott Toluca. During your stay, you'll be connected to a shopping center, and just a quick walk from Plaza Sendero Toluca. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free full breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking and RV/bus/truck parking
  • Amenities include a front-desk safe, a 24-hour business center, and 4 meeting rooms
  • Onsite recreation includes a gym
  • Just a 3-minute drive from Toluca Convention and Exhibition Center and 9 minutes from Town Square Metepec
  • Free airport, train station, and local-area shuttle service
Public spaces have free WiFi and wired Internet. Business amenities include a 24-hour business center and 4 meeting rooms. Free breakfast is available daily. Event space at this hotel measures 430 square feet (40 square meters) and includes a conference center. An area shuttle within 10 kilometers and a roundtrip airport shuttle (available on request) are free. A fitness center, a terrace, and barbecue grills are also featured at the business-friendly City Express by Marriott Toluca. Self parking is free.

This 3.5-star Toluca hotel is smoke free.

Guests are served free full breakfast on weekdays from 6:00 AM to 10:30 AM and on weekends from 7 AM to 11 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free return airport shuttle from 7:00 AM to 8:00 PM at scheduled times and on request
  • Free area shuttle up to 10 kilometres
  • Free train station pick-up shuttle from 7:00 AM to 10:00 PM
  • Train station shuttle at scheduled times, on request
  • Free train station drop-off
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:00 AM to 10:30 AM on weekdays and 7 AM to 11 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free area shuttle
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Conference centre (430 square foot of space)

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible train station shuttle
  • Lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 2006
  • Communal living room
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests driving to the property should contact this property in advance (e.g., directions)
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
City Express by Marriott Toluca offers transfers from the train station. Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Guests who plan to drive should contact this property in advance for more details (e.g., directions).
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

City Express Toluca
City Hotel Toluca Express
City Express Toluca Hotel
City Express Toluca
City Express by Marriott Toluca Hotel
City Express by Marriott Toluca Toluca
City Express by Marriott Toluca Hotel Toluca

City Express by Marriott Toluca Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 372 out of 725 reviews
Rating 8 - Good. 213 out of 725 reviews
Rating 6 - Okay. 69 out of 725 reviews
Rating 4 - Poor. 30 out of 725 reviews
Rating 2 - Terrible. 41 out of 725 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Santosh

Liked: Cleanliness, staff & service, property conditions & facilities
Very good stay
Stayed 4 nights in Jun 2025
Verified review

10/10 Excellent

Maria Gloria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport, clean, and free breakfast.
Stayed 3 nights in Aug 2023
Verified review

10/10 Excellent

Rosalba

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, breakfast was provided daily, and the hotel was close to the airport plus you get free wifi.
Stayed 5 nights in Aug 2023
Verified review

10/10 Excellent

ALEJANDRO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
THIS WAS THE PERFECT PLACE TO STAY ONE NIGTH NICE HOTEL NEAR THE AIRPORT WITH FREE TRANSPORTATION TO THE AIRPORT AND A NICE BREAKFAST INCLUDED I HIGHLY RECOMEND IT
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Francisco Javier

Liked: Cleanliness
Excelente todo
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and clean friendly staff
Stayed 1 night in Jul 2024
Verified review

8/10 Good

Héctor

Liked: Cleanliness, amenities, property conditions & facilities
It was okay
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

ELIA YADIRA

Liked: Amenities
Excelente
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Dulce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms
Verified review

8/10 Good

Fabiola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is courteous
Stayed 2 nights in Oct 2023
Verified review

6/10 Okay

Leticia

Liked: Staff & service
Disliked: Cleanliness, room comfort
AIRPORT SHUTTLE NOT GUARANTEED! They were not able to shuttle me to airport; main reason I chose hotel. Bed was not comfortable, way too firm Bathroom needed a deep clean Did not experience breakfast I left too early Staff was super nice though
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Edgar

Ok
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Paola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent but they don’t have room service on Sunday. 🙁
Stayed 1 night in Mar 2025
Verified review

8/10 Good

Esteban R

Liked: Cleanliness, staff & service, property conditions & facilities
Confortable
Stayed 1 night in Jun 2023
Verified review

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Nov 2025
Verified review

2/10 Terrible

Sujey Natalie

They cancelled every trip we wanted to make with the shuttle. Every single one. Not even to take us to the airport. It was not pleasant.
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Daniela Aitana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
:)
Stayed 1 night in Feb 2025
Verified review

6/10 Okay

Jaime

Disliked: Cleanliness, amenities
The smell is something else. Maybe isn’t the hotel itself, but the smell in the area isn’t normal. The street odors get inside the rooms and it ain’t great. Also, we saw how the lobby staff made fun and disrespected parents from a school that were having an event. The hotel canceled their rooms due to doible booking and had them waiting for hours… just to tell them they had to go to another place.
Stayed 4 nights in Nov 2025
Verified review

2/10 Terrible

Adrieanna Monique

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
N/a
Stayed 3 nights in Apr 2023
Verified review

10/10 Excellent

Ernesto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente muy limpio gran servicio en front desk
Stayed 1 night in May 2026
Verified review

4/10 Poor

Arturo

Disliked: Cleanliness, staff & service, property conditions & facilities
Pésimo el desayuno, todos los días lo mismo, huevo y chilaquiles según es buffet pero no hay variedad, pésimo en verdad nunca volveré y no lo recomiendo
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Desayuno cumple con lo esperado.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Jose Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente opción en Toluca
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

SERGIO ARTURO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limpieza , comodidad y el precio..
Stayed 1 night in Apr 2026