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Hotel Rex

2.5 star property

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Photo gallery for Hotel Rex

Front of property
Flat-screen TV
Room, 1 King Bed (No air conditioning)
Reception
Room, 2 Double Beds (No air conditioning)

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Calle Mariano Matamoros Sur 101, col. Centro, Toluca, C.P. 50000, Toluca, Estado de Mexico, 50000
  • Place, San Jose de Toluca Cathedral
    ‪2 min walk‬
  • Place, The Cosmovitral
    ‪5 min walk‬
  • Place, Nemesio Díez Stadium
    ‪15 min walk‬
  • Airport, Toluca, Estado de Mexico (TLC-Toluca Intl.)
    ‪23 min drive‬

Room options

View all photos for Room, 2 Double Beds (No air conditioning)

Room, 2 Double Beds (No air conditioning)

Room, 2 Double Beds (No air conditioning)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (No air conditioning)

Room, 1 King Bed (No air conditioning)

Room, 1 King Bed (No air conditioning)

8.4 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About this property

Hotel Rex

Hotel in Toluca, 9-minute walk to The Cosmovitral
This smoke-free hotel features laundry facilities, a 24-hour front desk, and free WiFi in public areas.
Hotel Rex offers 45 accommodations. Flat-screen televisions come with cable channels.

Bathrooms include showers. This Toluca hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Housekeeping is provided daily.

During your stay at Hotel Rex, you're just a quick walk from Portales de Toluca Shopping Center. Enjoy features like free WiFi in public areas and laundry facilities.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Amenities include laundry facilities and a water dispenser
  • Just a 4-minute walk from San Jose de Toluca Cathedral and 9 minutes by foot from The Cosmovitral
  • Pets welcome for a fee (restrictions apply)
As a guest of Hotel Rex, you'll find laundry facilities and a water dispenser. Public spaces have free WiFi.

This Toluca hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 100 metres

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways (61 centimetre high)
  • No lift
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: MXN 100
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: MXN 100

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 100 per pet, per night
  • Maximum 1 (weight limit: 33 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 100 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: MXN 100 (subject to availability)
  • Late check-out fee: MXN 100 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Rex
Capital O Rex
Hotel Rex Hotel
Hotel Rex Toluca
Hotel Rex Hotel Toluca

Hotel Rex Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 61 out of 163 reviews
Rating 8 - Good. 42 out of 163 reviews
Rating 6 - Okay. 27 out of 163 reviews
Rating 4 - Poor. 18 out of 163 reviews
Rating 2 - Terrible. 15 out of 163 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

Reviews

8/10 Good

Rodolfo Valentín

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

Efren

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Great location but old outdated place. Cero amenities, not even hand towel available!
Stayed 1 night in Jul 2025

10/10 Excellent

Marco

Travelled with group
Liked: Cleanliness, property conditions & facilities
Its in the center of the city
Stayed 1 night in May 2025

4/10 Poor

Roberto

Disliked: Cleanliness, property conditions & facilities
Noise old building no elevator
Stayed 1 night in May 2025

10/10 Excellent

Lucio

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
very central location to the city. easy to move around and everything is accessible within blocks of the hotel
Stayed 1 night in May 2025

10/10 Excellent

Martha

Travelled with partner
Liked: Amenities
Good location. Nice staff.
Stayed 2 nights in Mar 2025

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Nice staff
Stayed 7 nights in Mar 2025

2/10 Terrible

humberto

Stayed 5 nights in Mar 2025

2/10 Terrible

Efren

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No amenities
Stayed 1 night in Jan 2025

4/10 Poor

Efren

Travelled with partner
Disliked: Amenities, property conditions & facilities
.
Stayed 1 night in Jan 2025

4/10 Poor

Efren

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

Pablo

Disliked: Property conditions & facilities

Hotel viejo

El hotel no es nada a lo que se muestra en las fotografías, hotel viejo y con un mantenimiento muy malo, por la tarifa que tienen es muy caro.
Stayed 2 nights in Dec 2024

6/10 Okay

Efren

Travelled with partner
Disliked: Amenities, property conditions & facilities
No amenities at all
Stayed 2 nights in Nov 2024

8/10 Good

BRUCE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

able from Bruce

A save/ secure hotel with nice administration. Note there is a clean/ cool coffee shop on the corner up the hill.
Stayed 4 nights in Feb 2020

4/10 Poor

Verified traveller

Disliked: Amenities, property conditions & facilities
Stayed 1 night in Aug 2019

10/10 Excellent

Dulce Gabriela Ibarra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un buen lugar para descansar si vas de paso, el lugar es limpio y la atencion es excelente. 👍
Stayed 1 night in Oct 2025

4/10 Poor

Fernanda

Business traveller, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
La habitación y la ropa de cama se veía descuidada. No había papel de baño ni productos básicos de higiene hasta que los recogí de la recepción.
Stayed 1 night in Nov 2025

10/10 Excellent

Ado

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Que el señor es muy atento
Stayed 1 night in Oct 2025

6/10 Okay

mark, mexico

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
No hay servicio de agua ni café Inestable el agua caliente de la regadera La ubicación muy buena
Stayed 2 nights in Oct 2025

8/10 Good

fortino ramon mendoza

Stayed 11 nights in Sep 2025

6/10 Okay

Angeles

Business traveller
Disliked: Cleanliness, room comfort
Stayed 1 night in Oct 2025

2/10 Terrible

Itzel

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Estuve el fin de semana en el hotel. La habitación no olía bien, la cama estaba sucia y no recibí el tipo de cama que pedí. El servicio podría mejorar.
Stayed 2 nights in Oct 2025

6/10 Okay

Julio César

Stayed 1 night in Oct 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy limpio a acogedor
Stayed 1 night in Oct 2025

2/10 Terrible

DULCE ISELA

Disliked: Cleanliness, staff & service, property conditions & facilities
Instalaciónes pésimas , colchones viejos, reserve 4 habitaciones y en todas los baños tenían detalles, se quedaron sin agua, ni para el baño y menos para las regaderas, pésima experiencia , usan difusores con un aroma que hace que te duela la cabeza, y colmo al menos 4 de mis familiares terminaron con piquetes de alguna alimaña , nada recomendable
Stayed 1 night in Oct 2025