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Radisson Hotel & Convention Center Toluca

4.0 star property

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Photo gallery for Radisson Hotel & Convention Center Toluca

An indoor swimming pool with a glass ceiling, surrounded by greenery and a tiled floor.
A spacious atrium with a central garden, a staircase, and a modern design with white walls and metal railings.
A spacious indoor garden with a glass ceiling, various plants, and a central gazebo.
A multi-level hotel lobby with a central atrium featuring a large tree sculpture, a seating area with sofas, and a display of ornate vases.
A statue of a figure holding a birdcage, surrounded by lush greenery and decorative vases in a spacious atrium.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Carretera Mexico - Toluca km 63.5, Colonia Santa Ana Tlapaltitlan, Toluca, MEX, 50160
  • Place, Galerias Toluca
    ‪5 min walk‬
  • Place, Centro De Arte Y Cultura
    ‪3 min drive‬
  • Place, Centro Cultural Moa Colegio De Arte Y Ciencia De La Vida
    ‪4 min drive‬
  • Airport, Toluca, Estado de Mexico (TLC-Toluca Intl.)
    ‪21 min drive‬

Room options

View all photos for Executive King Room

A hotel room with a bed, a desk, a chair, and a nightstand.

Executive King Room

  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room with Two Double Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room with Two Double Beds

9.2 out of 10
Wonderful
(40 reviews)
  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Executive Junior King Suite

Executive Junior King Suite

Executive Junior King Suite

9.0 out of 10
Wonderful
(4 reviews)
  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Room with Two Double Beds

Executive Room with Two Double Beds

Executive Room with Two Double Beds

8.8 out of 10
Excellent
(6 reviews)
  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Non Smoking, Garden View

A hotel room with a large bed, bedside table, desk, chair, and a small wooden stool.

Room, 1 King Bed, Non Smoking, Garden View

8.6 out of 10
Excellent
(16 reviews)
  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Extended Stay Room with Two Double Beds and Kitchenette

Extended Stay Room with Two Double Beds and Kitchenette

Extended Stay Room with Two Double Beds and Kitchenette

  • 64 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Accessible Room with Two Double Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Accessible Room with Two Double Beds

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for 2 Double Beds, Nonsmoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

2 Double Beds, Nonsmoking

  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

Similar properties

Exterior
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  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
4.4 out of 5, Excellent, 962 reviews
The price is €75
includes taxes & fees
6 Sept - 7 Sept
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About this property

Radisson Hotel & Convention Center Toluca

This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a business center, and conference space.
Radisson Hotel & Convention Center Toluca offers 250 air-conditioned accommodations with safes and complimentary bottled water. 50-inch flat-screen televisions come with cable channels. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness center.
During your stay at Radisson Hotel & Convention Center Toluca, you're just a quick walk from Galerias Toluca. Enjoy features like free WiFi in public areas and free self parking, plus an indoor pool. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi (speed: 50+ Mbps)
  • Free self parking
  • Enjoy international cuisine while dining at Malinalco
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a business center, and 15 meeting rooms
  • Onsite recreation includes a gym
  • 8 minutes by foot from Galerias Toluca and a 2-minute drive from Centro De Arte Y Cultura
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Radisson Hotel & Convention Center Toluca offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and 15 meeting rooms. The business-friendly Radisson Hotel & Convention Center Toluca also features an arcade/game room, a garden, and laundry facilities. Self parking is free.

This Colonial Toluca hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to noon.
Malinalco - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to noon for a fee: MXN 226 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Malinalco

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Indoor pool
  • Stereo

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 15 meeting rooms
  • Business centre
  • Conference space

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Front entrance ramp
  • Handrails in hallways (100 centimetre high)
  • Handrails in stairways (100 centimetre high)
  • Lift (115 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (155 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 2 buildings
  • Banquet hall
  • Colonial architecture
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Mosquito nets
  • Smoking not allowed
  • Some LED lighting used
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Meal delivery service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 300 per accommodation, per stay, plus a deposit of MXN 300 per stay
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 226 per person
  • Pet deposit: MXN 300 per stay
  • Pet fee: MXN 300 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Rey Inn Hotel
Rey Inn Hotel Toluca
Rey Toluca
Radisson Hotel Rey Toluca
Radisson Hotel Rey
Radisson Rey Toluca
Radisson Rey

Radisson Hotel & Convention Center Toluca Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 541 out of 983 reviews
Rating 8 - Good. 271 out of 983 reviews
Rating 6 - Okay. 108 out of 983 reviews
Rating 4 - Poor. 43 out of 983 reviews
Rating 2 - Terrible. 20 out of 983 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Ariadna

Liked: Cleanliness, property conditions & facilities
Serene vibe, great location, spacious rooms, great staff.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Lilia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Monica

Liked: Cleanliness, amenities, property conditions & facilities
Clean room , kind staff
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Irma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property and food, they have the live music on the patio, this was amazing, short but a very nice time in this property
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Pamela

Liked: Cleanliness, staff & service, amenities
Hotel was great, some of the linens were old but clean
Stayed 6 nights in Dec 2025
Verified review

10/10 Excellent

Elizabeth Martinez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room size was big, the staff was friendly!
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Arnulfo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room, beautiful gardens inside. staff very professional and helpful. Restaurant was also great.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

José Luis

Liked: Cleanliness, staff & service, property conditions & facilities
**********
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

juan

All good
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Armando

Liked: Cleanliness, amenities
Excelente
Stayed 1 night in Sep 2025
Verified review

6/10 Okay

amy

Disliked: Property conditions & facilities, room comfort
Hotel was clean and beds were nice and comfortable. Staff was friendly, but no hot tub only warm pools and breakfast was not included in price .
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Alvaro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good customer service
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Roberto

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Felipe

Liked: Cleanliness, staff & service, amenities
OK
Stayed 1 night in Dec 2025
Verified review

4/10 Poor

Jay

Liked: Staff & service
Disliked: Cleanliness
Staff were excellent. The hotel is beautiful and has a lot of potential. However, there are several opportunities which made me leave to stay at a different hotel: The surrounding area has terrible odor (farm like) so the main lobby has very strong men’s cologne smell. The Starbucks is very limited in beverage and only cookies available (no pastries, sandwiches, or desserts that regular Starbucks have). In addition, they only accept cards and no cash. No drip coffee was ever available. I had to Uber to nearest Starbucks, The pool water looked unkept and unfiltered. My rooms floor was water stained and carpet was not fully vacuumed.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Norberto

Liked: Cleanliness, amenities, property conditions & facilities
Very clean
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Agustin

Liked: Cleanliness
The food is tasteless.
Stayed 1 night in May 2025
Verified review

8/10 Good

Israel

Liked: Cleanliness, property conditions & facilities
Room was ok, it did the trick, but the hotel didn’t have an elevator and I had someone who couldn’t go upstairs and they made it feel like a big deal to change rooms to a lower level room
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Desmond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant stay; the hotel is conveniently located , staff was very friendly and looks like they’ve been doing renovations lately…a lot of new features. My room appeared to be refurbished but a couple of things were out of place …the bathroom door was really beat up and at a minimum needs some paint and the mattress was extremely springy. Lastly a lot of rooms including mine face a courtyard where they have a bar and music..although the music ended at 9, until that time you can listen to a lot of peoples conversations from your room; the music was very pleasant though
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

Edmundo

Liked: Amenities, property conditions & facilities
Missing items from my baggage
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Edmundo

Missing items from my lur
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Deanamarie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 5 nights in Jul 2025