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Burke and Wills Hotel

4.5 star property

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Photo gallery for Burke and Wills Hotel

Lobby
Premium bedding, minibar, in-room safe, desk
Lobby
Exterior
Interior entrance

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
554 Ruthven Street, Toowoomba, QLD, 4350
  • Place, Grand Central Shopping Centre
    ‪2 min walk‬
  • Place, Empire Theatre
    ‪3 min walk‬
  • Place, Toowoomba Base Hospital
    ‪14 min walk‬
  • Airport, Toowoomba, QLD (TWB)
    ‪6 min drive‬

Room options

View all photos for Corporate Queen

Premium bedding, minibar, in-room safe, desk

Corporate Queen

8.8 out of 10
Excellent
(37 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Corporate Queen

Superior Corporate Queen

Superior Corporate Queen

9.4 out of 10
Exceptional
(24 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Corporate Twin Singles

Corporate Twin Singles

Corporate Twin Singles

9.0 out of 10
Wonderful
(9 reviews)
  • 13 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Luxury Suite, 1 Queen Bed, Jetted Tub

Luxury Suite, 1 Queen Bed, Jetted Tub

Luxury Suite, 1 Queen Bed, Jetted Tub

9.8 out of 10
Exceptional
(7 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Suite, 1 King Bed, Jetted tub with balcony

Premium bedding, minibar, in-room safe, desk

Luxury Suite, 1 King Bed, Jetted tub with balcony

9.8 out of 10
Exceptional
(9 reviews)
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 2 Bedrooms

Family Room, 2 Bedrooms

Family Room, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed, 1 Single Bed and 1 Single Sofa Bed OR 1 Queen Bed and 1 Single Bed

View all photos for Luxury Suite, 1 King Bed, Jetted tub

Premium bedding, minibar, in-room safe, desk

Luxury Suite, 1 King Bed, Jetted tub

8.8 out of 10
Excellent
(3 reviews)
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Burke and Wills Hotel

Hotel with 2 restaurants, steps from Grand Central Shopping Centre
This smoke-free hotel features 2 restaurants, a 24-hour health club, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference center, a coffee shop/cafe, and conference space.
Burke and Wills Hotel offers 82 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. 65-inch flat-screen televisions come with digital channels. Refrigerators and coffee/tea makers are provided. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This Toowoomba hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour health club.
Burke and Wills Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Toowoomba Regional Art Gallery. You'll find features like free WiFi in public areas and free self parking, plus 2 restaurants.
  • Free WiFi
  • Free self parking
  • Drinking and dining options include 2 restaurants, a coffee shop, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, luggage storage, and wedding services
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • Steps from Grand Central Shopping Centre and 4 minutes by foot from Empire Theatre
There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A 24-hour health club, an arcade/game room, and a garden are also featured at the business-friendly Burke and Wills Hotel. Limited free parking is available on a first-come, first-served basis.

This Toowoomba hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6 AM to 9:30 AM and on weekends from 6:30 AM to 10 AM.
Conservatory & Glasshouse - This buffet restaurant serves breakfast only.
Zack's - This family restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6 AM to 9:30 AM on weekdays and 6:30 AM to 10 AM on weekends; AUD 29.90 for adults and AUD 18.90 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Conservatory & Glasshouse
  • Zack's

Things to do

  • 24-hour health club
  • Arcade/game room
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • Conference centre
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 6 floors
  • Ballroom
  • Built in 1956
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Fan
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Christmas Day:
  • Bar/lounge
  • Dining venue(s)
  • Meeting facilities

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 25.0 per night.
  • Cribs (infant beds) are available for AUD 15.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 29.90 for adults and AUD 18.90 for children
  • Crib (infant bed) fee: AUD 15.0 per day
  • Rollaway bed fee: AUD 25.0 per night
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Burke Wills Hotel Toowoomba
Burke Wills Hotel
Burke Wills Toowoomba
Burke and Wills Hotel Hotel
Burke and Wills Hotel Toowoomba
Burke and Wills Hotel Hotel Toowoomba

Burke and Wills Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 588 out of 863 reviews
Rating 8 - Good. 226 out of 863 reviews
Rating 6 - Okay. 33 out of 863 reviews
Rating 4 - Poor. 13 out of 863 reviews
Rating 2 - Terrible. 3 out of 863 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Jeff, St George

Liked: Cleanliness, amenities
Close to all ammenities: shopping, banks and eateries
Stayed 1 night in Jun 2025

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great position and very safe if you are travelling alone
Stayed 1 night in Aug 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An exceptional Hotel. Food was amazing. The bar and services are wonderful. Awesome rooms and overall a 10 out 10
Stayed 1 night in Sep 2025

10/10 Excellent

Belinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 4 nights in Sep 2025

10/10 Excellent

Morgan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a wonderful stay at this facility. Clean, good communication, friendly, comfortable and economical. Great buffet breakfasts entire stay exceeded our expectations. thank you!
Stayed 1 night in Sep 2025

10/10 Excellent

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had recliner chairs in the room! First time ever!!
Stayed 2 nights in Aug 2025

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at Burke and Wills previously, the hotel is conveniently situated close to the shops and the Empire Theatre. The guest facilities are exceptional and a pleasure to stay at the property and will be back.
Stayed 1 night in Aug 2025

10/10 Excellent

Warren, East Launceston

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location & facilities . Car park right at the door ✅✅
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Sean

Stayed 1 night in Aug 2025

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasantly surprised at how clean and well-maintained the rooms are. Double glazing on the windows blocked-out any outside noise. Very comfortable bed and a range of pillows with different firmness and heights. Food downstairs in the restaurant was great and well-priced. Breakfast was good, with a choice of pastries, cereals, juice, eggs, sausages, tomatoes, mushrooms, etc. Barista coffee was also good (extra charge). The main disappointment was that although the staff very efficient and busy attending to customer needs, not a single person across my entire stay smiled or was friendly. Very professional, but like robots. No-one seemed to enjoy their job at all. This applied across all customer contact areas - reception, restaurant, breakfast over the two days/nights that I stayed there.
Stayed 2 nights in Aug 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient and old worldy charm!
Stayed 1 night in Aug 2025

10/10 Excellent

Jennifer

We had a good night there. Bed was comfortable
Stayed 1 night in Aug 2025

10/10 Excellent

Brian

Stayed 1 night in Jul 2025

10/10 Excellent

Barry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is fantastic, inside and out. The service and amenites could not be faulted, and will be back to stay longer next time.
Stayed 1 night in Aug 2025

2/10 Terrible

Dean

Stayed 1 night in Jul 2025

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay in a king suite! Lynda on reception was so friendly and helpful, the room was spacious and lovely, and we felt well taken care of.
Stayed 1 night in Aug 2025

4/10 Poor

Michael

Disliked: Cleanliness
Want stay again, food was terrible best of to go elsewhere. Very small room for the price
Stayed 1 night in Jul 2025

10/10 Excellent

Daniel

Stayed 1 night in Jul 2025

10/10 Excellent

Ryan

Business traveller
Liked: Amenities, property conditions & facilities
All over a fantastic place to stay and the restaurant jacks has fantastic food at amazing value will be back again soon
Stayed 1 night in Jul 2025

8/10 Good

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nothing unique but close to night-life and good restaurants.
Stayed 1 night in Jul 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
A most enjoyable stay. Very impressed by the design of the room.
Stayed 1 night in Jul 2025

10/10 Excellent

Ariane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025