Burke and Wills Hotel

4.5 star property

Choose dates to view prices

Photo gallery for Burke and Wills Hotel

Interior entrance
Meeting facility
Lobby
Exterior
Superior Corporate Queen

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Housekeeping

Explore the area

Map
554 Ruthven Street, Toowoomba, QLD, 4350
  • Grand Central Shopping Centre
    ‪2 min walk‬
  • Empire Theatre
    ‪3 min walk‬
  • Toowoomba Base Hospital
    ‪14 min walk‬
  • Toowoomba, QLD (TWB)
    ‪6 min drive‬

Room options

Luxury Suite, 1 King Bed, Jetted tub with balcony

9.8 out of 10
Exceptional
(9 reviews)
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

Luxury Suite, 1 King Bed, Jetted tub

8.8 out of 10
Excellent
(3 reviews)
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

Luxury Suite, 1 Queen Bed, Jetted Tub

9.8 out of 10
Exceptional
(7 reviews)
  • 16.5 sq m
  • Sleeps 2
  • 1 Queen Bed

Corporate Twin Singles

9.0 out of 10
Wonderful
(9 reviews)
  • 13 sq m
  • Sleeps 2
  • 2 Twin Beds

Superior Corporate Queen

9.2 out of 10
Wonderful
(19 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

Family Room, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • Sleeps 4
  • 1 Queen Bed, 1 Twin Bed and 1 Twin Sofa Bed OR 1 Queen Bed and 1 Twin Bed

Corporate Queen

8.6 out of 10
Excellent
(33 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Burke and Wills Hotel

Hotel with 2 restaurants, steps from Grand Central Shopping Centre
This smoke-free hotel features 2 restaurants, a 24-hour health club, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference center, a coffee shop/cafe, and conference space.
Burke and Wills Hotel offers 82 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. 65-inch flat-screen televisions come with digital channels. Refrigerators and coffee/tea makers are provided. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This Toowoomba hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour health club.
Burke and Wills Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Toowoomba Regional Art Gallery. You'll find features like free WiFi in public areas and free self parking, plus 2 restaurants.
  • Free WiFi
  • Free self parking
  • Drinking and dining options include 2 restaurants, a coffee shop, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, luggage storage, and wedding services
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • Steps from Grand Central Shopping Centre and 4 minutes by foot from Empire Theatre
There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A 24-hour health club, an arcade/game room, and a garden are also featured at the business-friendly Burke and Wills Hotel. Limited free parking is available on a first-come, first-served basis.

This Toowoomba hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6 AM to 9:30 AM and on weekends from 6:30 AM to 10 AM.
Conservatory & Glasshouse - This buffet restaurant serves breakfast only.
Zack's - This family restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Languages

Arabic, English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6 AM to 9:30 AM on weekdays and 6:30 AM to 10 AM on weekends; AUD 29.90 for adults and AUD 18.90 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Conservatory & Glasshouse
  • Zack's

Things to do

  • 24-hour health club
  • Arcade/game room
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • Conference centre
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 6 floors
  • Ballroom
  • Built in 1956
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Fan
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Christmas Day:
  • Bar/lounge
  • Dining venue(s)
  • Meeting facilities

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 25.0 per night.
  • Cribs (infant beds) are available for AUD 15.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 29.90 for adults and AUD 18.90 for children
  • Crib (infant bed) fee: AUD 15.0 per day
  • Rollaway bed fee: AUD 25.0 per night
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Burke Wills Hotel Toowoomba
Burke Wills Hotel
Burke Wills Toowoomba
Burke and Wills Hotel Hotel
Burke and Wills Hotel Toowoomba
Burke and Wills Hotel Hotel Toowoomba

Burke and Wills Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 549 out of 815 reviews
Rating 8 - Good. 218 out of 815 reviews
Rating 6 - Okay. 33 out of 815 reviews
Rating 4 - Poor. 13 out of 815 reviews
Rating 2 - Terrible. 2 out of 815 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Adrian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Madonna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are always friendly and helpful. Great accommodation and comfortable bedding and towels. Zacks restaurant has great food everytime we have stayed. Will be back again
Stayed 2 nights in Apr 2025

10/10 Excellent

Melinda, Kingscliff

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable beds, clean rooms and updated facilities. GM Donnalea also went over an above to contact guests who were staying on the public holiday to advise of local businesses who were open for all guests convenience. I would recommend this property and would stay here again.
Stayed 3 nights in Apr 2025

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Matthew

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The happy hour was a nice touch after the drive from Brisbane
Stayed 1 night in Apr 2025

10/10 Excellent

Megan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, staff very helpful
Stayed 1 night in Apr 2025

4/10 Poor

JAYME-LEA, Kingsthorpe

Travelled with partner
Disliked: Staff & service
We loved our room. And had a great night. But the reception staff was absolutely so rude
Stayed 1 night in Apr 2025

10/10 Excellent

Sean

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located with great facilities and good dining options. Staff were friendly and helpful.
Stayed 1 night in Apr 2025

10/10 Excellent

phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay and the room was lovely. If I was in Toowoomba on business, it probably isn’t the best choice as there are no areas for that, no rooms or spaces set aside for that. Otherwise it was great!
Stayed 1 night in Mar 2025

10/10 Excellent

Belinda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Tanya, South Nanango

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Apr 2025

10/10 Excellent

Bobby

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed staying with B&W Hotel.
Stayed 1 night in Mar 2025

10/10 Excellent

Rowan

Stayed 1 night in Mar 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic
Stayed 2 nights in Feb 2025

10/10 Excellent

Tracey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay - pleasantly surprised with a room upgrade when checking in. Only a short stroll to the Empire Theatre where we watched a show. Reception staff super friendly. Highly recommended.
Stayed 1 night in Mar 2025

10/10 Excellent

Maria Alejandra

Stayed 1 night in Mar 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service
Position
Stayed 2 nights in Mar 2025

10/10 Excellent

Brian

Travelled with partner
Convienent and central to facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central and convienent to shopping
Stayed 2 nights in Mar 2025

4/10 Poor

Mikeal

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Mar 2025

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

Kylie

Travelled with partner
Liked: Cleanliness, staff & service
Is advertised as Toowoomba's luxury hotel, however fails to deliver. Booked the Luxury King suite, room was clean and tidy but overcrowded with mishmashed furnishings and confused styling. Lack of robes was also disappointing. Was a nice room but not luxury.
Stayed 1 night in Feb 2025

10/10 Excellent

Dawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room, comfy bed, very friendly staff
Stayed 1 night in Jan 2025

8/10 Good

Natasha

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was good until got charged for things didn’t even use!
Stayed 4 nights in Jan 2025