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Potters Toowoomba Hotel

4.0 star property

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Photo gallery for Potters Toowoomba Hotel

Breakfast and dinner served
Breakfast and dinner served
View from property
Interior
Two Bedroom Apartment | Private kitchen

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
Margaret St., 258, Toowoomba, QLD, 4350
  • Place, Grand Central Shopping Centre
    ‪1 min walk‬
  • Place, Empire Theatre
    ‪10 min walk‬
  • Place, Queens Park
    ‪12 min walk‬
  • Airport, Toowoomba, QLD (WTB-Wellcamp)
    ‪23 min drive‬

Room options

View all photos for Deluxe Twin Room

In-room safe, blackout curtains, soundproofing, iron/ironing board

Deluxe Twin Room

9.4 out of 10
Exceptional
(10 reviews)
  • 25 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed

In-room safe, blackout curtains, soundproofing, iron/ironing board

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(46 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive King Room

In-room safe, blackout curtains, soundproofing, iron/ironing board

Executive King Room

9.6 out of 10
Exceptional
(15 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Connecting King Room

Connecting King Room

Connecting King Room

  • 56 sq m
  • Sleeps 4
  • 2 King Beds OR 4 Large Single Beds

View all photos for Accessible King Room

Accessible King Room

Accessible King Room

9.0 out of 10
Wonderful
(2 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Two Bedroom Apartment

Two Bedroom Apartment | Living area

Two Bedroom Apartment

9.6 out of 10
Exceptional
(5 reviews)
  • 61 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

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About this property

Potters Toowoomba Hotel

Hotel with free parking, steps from Grand Central Shopping Centre
A restaurant, a bar/lounge, and a snack bar/deli are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, conference space, and dry cleaning.
Potters Toowoomba Hotel offers 54 accommodations with safes and complimentary newspapers. Refrigerators and coffee/tea makers are provided. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. 50-inch Smart televisions come with digital channels. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

Our customers tell us they can't get enough of Potters Toowoomba Hotel's great location. During your stay, you're just a quick walk from Grand Central Shopping Centre. You'll find features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Cooked-to-order breakfast served weekdays for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Guests have great things to say about the location and the helpful staff
  • Steps from Grand Central Shopping Centre and 4 minutes by foot from Laurel Bank Park
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 10 square feet (1 square meters) and includes conference space. A terrace, tour/ticket assistance, and complimentary newspapers in the lobby are also featured at Potters Toowoomba Hotel. Self parking is free.

Smoking is allowed in designated areas at this 4-star Toowoomba hotel.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM and 9:00 AM.
Potters Restaurant - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Weekday cooked-to-order breakfast available 6:30 AM to 9:00 AM for a fee: AUD 15 to 25 for adults and AUD 15 to 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Potters Restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 10 square feet of conference space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Built in 2017
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (7:00 AM - 7:00 PM) and Saturday - Sunday (9:00 AM - 5:00 PM)
Guests will receive an email within 24 hours before arrival with check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday and Sunday:
  • Dining venue(s)
The following facilities are closed on Saturday and Sunday:
  • Dining venue(s)

Access methods

Staffed front desk, lockbox

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 35.0 per stay.
  • Cribs (infant beds) are available for AUD 20.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 15 to 25 for adults, and AUD 15 to 25 for children
  • A late check-out fee will be charged
  • Crib (infant bed) fee: AUD 20.0 per stay
  • Rollaway bed fee: AUD 35.0 per stay
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's front desk is open during the following times:
  • Monday - Friday: 7:00 AM - 7:00 PM
Guests will receive an email 24 hours before arrival with check-in information and lockbox information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Potters Boutique Hotel
Potters Toowoomba Boutique
Potters Boutique
Potters Toowoomba Hotel Hotel
Potters Toowoomba Boutique Hotel
Potters Toowoomba Hotel Toowoomba
Potters Toowoomba Hotel Hotel Toowoomba

Potters Toowoomba Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 626 out of 871 reviews
Rating 8 - Good. 203 out of 871 reviews
Rating 6 - Okay. 30 out of 871 reviews
Rating 4 - Poor. 10 out of 871 reviews
Rating 2 - Terrible. 2 out of 871 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

6/10 Okay

Vesna

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2025

10/10 Excellent

Dallas

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were extremely friendly and helpful. The room was extremely clean and the bed was very comfortable. Another bonus, was the room was really quiet. Having a restaurant attached which offered room service definitely enhanced our stay. We would definitely stay here again.
Stayed 1 night in Oct 2025

8/10 Good

John

Stayed 1 night in Nov 2025

10/10 Excellent

Bianca

Stayed 1 night in Oct 2025

8/10 Good

Albert

Stayed 1 night in Oct 2025

10/10 Excellent

Kelly

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thanks again Potters

Always a comfortable stay at Potters, friendly staff, comfy bed and a great night sleep. Won’t stay anywhere else in town.
Stayed 1 night in Oct 2025

10/10 Excellent

Tracey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Toowoomba Treat!

Great Hotel, close to everything, lovely staff, quality restaurant with attentive staff
Stayed 2 nights in Oct 2025

8/10 Good

Prof Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good facility and in house restaurant was amazingly good. Main limitation was bathroom - a 3 foot vanity unit had a near unusable 6 inch sink ( design ??) and water pressure in shower was not enough to get away from the wall ( possiblly a poor shower head design ??).
Stayed 3 nights in Oct 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Oct 2025

10/10 Excellent

Gustavo, Brisbane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We paid $60 for breakfast while we got a $50 voucher on the day to have breakfast at the coffee shop next to the hotel… if we knew it was a coffee shop breakfast style we would have gone elsewhere in the city.
Stayed 1 night in Sep 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, clean comfortable beds and good position in city
Stayed 1 night in Oct 2025

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed here and got exactly what we had booked. We didn't utilise the restaurant, however the room was clean, tidy and well kept. The staff at reception were very friendly and helpful and the cleaning staff very polite. Would definitely stay here again. The hotel itself was very central to the shops, gardens, restaurants and cafes.
Stayed 3 nights in Oct 2025

6/10 Okay

Michael

Travelled with partner
Liked: Cleanliness
Unfortunately, the self-closing doors were quite noisy if people left them to close by themselves which could be heard late in the evening and early morning. The restaurant was a little disappointing.
Stayed 3 nights in Oct 2025

8/10 Good

Bernadette

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was excellent, great location, walk to shopping centre and park, friendly staff
Stayed 4 nights in Oct 2025

10/10 Excellent

Louise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walk to the Empire Theatre and city center. Perfectly located.
Stayed 1 night in Sep 2025

10/10 Excellent

Maki

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Yi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Refurbished, clean, comfortable bed, great staff
Stayed 1 night in Sep 2025

4/10 Poor

Margaret

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Ordered room service - food was poor: felt like frozen vegetables, plastic potato mash and tired chips cooked in stale oil. Room was fine with plenty of space and modern bathroom. Wifi desperately waiting for upgrade.
Stayed 1 night in Sep 2025

10/10 Excellent

Roslyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a brilliant location. Close to shops and Laurel Bank Park. Had a king bed which was extremely comfortable. Map to find our room on the 2nd storey was a bit confusing. Overall, brilliant.
Stayed 1 night in Sep 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Shane

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, walking distance to shopping centre and Main Street
Stayed 2 nights in Sep 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
The restaurant staff were fantastic, highly recommend them. Bathroom would benefit with more lighting for makeup.
Stayed 3 nights in Sep 2025

10/10 Excellent

Cameron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was convenient to town and was overall a nice place to stay
Stayed 1 night in Sep 2025