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Potters Toowoomba Hotel

4.0 star property

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Photo gallery for Potters Toowoomba Hotel

Breakfast and dinner served
Interior
Two Bedroom Apartment
Lounge
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Room service
  • Bar
  • Housekeeping
  • Laundry

Explore the area

Map
Margaret St., 258, Toowoomba, QLD, 4350
  • Grand Central Shopping Centre
    ‪1 min walk‬
  • Queens Park
    ‪12 min walk‬
  • Toowoomba Base Hospital
    ‪15 min walk‬
  • Toowoomba, QLD (WTB-Wellcamp)
    ‪23 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

1 bedroom, in-room safe, blackout curtains, soundproofing

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(38 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Apartment

Two Bedroom Apartment | Living area

Two Bedroom Apartment

9.6 out of 10
Exceptional
(5 reviews)
  • 61 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Twin Room

1 bedroom, in-room safe, blackout curtains, soundproofing

Deluxe Twin Room

9.4 out of 10
Exceptional
(9 reviews)
  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Accessible King Room

Accessible King Room

Accessible King Room

9.0 out of 10
Wonderful
(2 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Connecting King Room

Connecting King Room

Connecting King Room

  • 56 sq m
  • Sleeps 4
  • 2 King Beds OR 4 Large Twin Beds

View all photos for Executive King Room

1 bedroom, in-room safe, blackout curtains, soundproofing

Executive King Room

9.6 out of 10
Exceptional
(11 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Potters Toowoomba Hotel

Hotel with free parking, steps from Grand Central Shopping Centre
A restaurant, a bar/lounge, and a snack bar/deli are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, conference space, and dry cleaning.
Potters Toowoomba Hotel offers 54 accommodations with safes and complimentary newspapers. Refrigerators and coffee/tea makers are provided. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. 50-inch Smart televisions come with digital channels. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

Our customers tell us they can't get enough of Potters Toowoomba Hotel's great location. During your stay, you're just a quick walk from Grand Central Shopping Centre. You'll find features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Cooked-to-order breakfast served weekdays for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Guests have great things to say about the helpful staff and the location
  • Steps from Grand Central Shopping Centre and 4 minutes by foot from Laurel Bank Park
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 10 square feet (1 square meters) and includes conference space. A terrace, tour/ticket assistance, and complimentary newspapers in the lobby are also featured at Potters Toowoomba Hotel. Self parking is free.

Smoking is allowed in designated areas at this 4-star Toowoomba hotel.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM and 9:00 AM.
Potters Restaurant - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Weekday cooked-to-order breakfast available 6:30 AM to 9:00 AM for a fee: AUD 15 to 25 for adults and AUD 15 to 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Potters Restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 10 square feet of conference space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Built in 2017
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (7:00 AM - 7:00 PM) and Saturday - Sunday (9:00 AM - 5:00 PM)
Guests will receive an email within 24 hours before arrival with check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Reception hours are 9 AM-5 PM on Saturday and Sunday.

Renovations and closures

The following facilities are closed on Monday, Saturday, and Sunday:
  • Dining venue(s)

Access methods

Staffed front desk, lockbox

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 35.0 per stay.
  • Cribs (infant beds) are available for AUD 20.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 15 to 25 for adults, and AUD 15 to 25 for children
  • A late check-out fee will be charged
  • Crib (infant bed) fee: AUD 20.0 per stay
  • Rollaway bed fee: AUD 35.0 per stay
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's front desk is open during the following times:
  • Monday - Friday: 7:00 AM - 7:00 PM
Guests will receive an email 24 hours before arrival with check-in information and lockbox information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Potters Boutique Hotel
Potters Toowoomba Boutique
Potters Boutique
Potters Toowoomba Hotel Hotel
Potters Toowoomba Boutique Hotel
Potters Toowoomba Hotel Toowoomba
Potters Toowoomba Hotel Hotel Toowoomba

Potters Toowoomba Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 588 out of 814 reviews
Rating 8 - Good. 191 out of 814 reviews
Rating 6 - Okay. 24 out of 814 reviews
Rating 4 - Poor. 9 out of 814 reviews
Rating 2 - Terrible. 2 out of 814 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Riki

Stayed 2 nights in May 2025

8/10 Good

Carmel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 2 nights in May 2025

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second visit to Potters and it did not disappoint. Rooms are large clean and comfortable with a little balcony to enjoy your morning coffee or evening wine.
Stayed 2 nights in May 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and comfortable room. We were loaned umbrellas when it was raining- very thoughtful.
Stayed 1 night in May 2025

10/10 Excellent

Noel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and nice room.
Stayed 2 nights in Apr 2025

10/10 Excellent

Kris Salve

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 1 night in Apr 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was quiet, spotlessly clean and very comfortable
Stayed 1 night in Apr 2025

8/10 Good

Brendan

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable bed. Tea coffee biscuits. Great location. Dining services available to make life easier. Toilet paper was awful, unusable, it would break apart before use. Happy to pay an extra $3 per visit for toilet paper that I can use. Otherwise our visit was fabulous!
Stayed 1 night in Apr 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Bed and pillows were very comfy. only one issue was a little noisy at night
Stayed 1 night in Apr 2025

6/10 Okay

Jarod, Pelican Waters

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2025

8/10 Good

Melisa

Stayed 1 night in Mar 2025

10/10 Excellent

Rayne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff member who checked me in (last name forrest, sorry didnt catch the first name) was amazing and helpful and i would recommend this place to any one who travela to Toowoomba
Stayed 3 nights in Mar 2025

10/10 Excellent

Sonia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very comfortable place to stay.
Stayed 1 night in Mar 2025

10/10 Excellent

Serena

Liked: Cleanliness, staff & service, property conditions & facilities
Love it nice and classy
Stayed 1 night in Mar 2025

10/10 Excellent

Neil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Hayley

Stayed 1 night in Feb 2025

8/10 Good

Aaron

Business traveller
Liked: Staff & service
Overall a good day, shame the hotel bar and restaurant isn’t open
Stayed 1 night in Feb 2025

10/10 Excellent

Murray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Sherry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location ...lovely quiet rooms
Stayed 2 nights in Jan 2025

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

XIAODI

Stayed 2 nights in Jan 2025

10/10 Excellent

XIAODI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Jan 2025

8/10 Good

Kate

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We needed somewhere to stay for the night and this Hotel was very suitable
Stayed 1 night in Jan 2025

8/10 Good

David

Stayed 1 night in Dec 2024