"Very clean & well maintained hotel but grumpy staff (not helped by our lack of Spanish), very hot room & uncomfortable bed made it a poor experience f ... " More
30 Apr 2020 by Hotel Real de Castilla
We appreciate you taking the time to provide us with an assessment of your stay. I am very sorry to hear that your stay did not meet expectations. If you visit our establishment again, we will do our best to make your stay more pleasant.
20 Mar 2019 by a
good afternoon thank you very much for your comment we hope to see you again with us thanks
The following facilities or services will be unavailable from July 6 2023 to July 5 2025 (dates subject to change):
The property will be renovating from 6 July 2023 to 5 July 2025 (completion date subject to change). The following areas are affected:
During renovations, the hotel will make every effort to minimise noise and disturbance.
Hotel Real de Castilla offers its guests a full-service spa and a sauna. Along with a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, a vending machine, and tour/ticket assistance are also featured at Hotel Real de Castilla. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3-star Tordesillas hotel is smoke free.
Available in some public areas: Free WiFi
Self parking (surcharge) , Parking (limited spaces) , Free parking nearby
Hotel Real de Castilla offers 27 air-conditioned accommodations with a hairdryer and free toiletries. This individually decorated and furnished accommodation includes desks. Flat-screen televisions come with digital channels. Bathrooms include baths or showers with in-room jetted baths and a hydromassage showerhead, and bidets. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a continental breakfast daily.
Hotel Real de Castilla – On-site bar.
Recreational amenities at the hotel include a sauna.
Children aged under 18 years old are not allowed in the swimming pool without adult supervision.
Special check-in instructions:
The front desk is open daily from 8:00 AM - 10:00 PM. To make arrangements for check-in, please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 11:00 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
The front desk at this property is open daily from 8:00 AM - 10:00 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, cash and mobile payments. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
