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Aparthotel

1 Hotel Toronto

5.0 star property

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Photo gallery for 1 Hotel Toronto

Reception
Creator video
1 bedroom, premium bedding, minibar, in-room safe
3 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine
Willow House | Living area

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Spa
  • Pool

Explore the area

View in a map
550 Wellington St W, Toronto, ON, M5V2V4
  • Place, Rogers Centre
    ‪12 min walk‬
  • Place, CN Tower
    ‪15 min walk‬
  • Place, Ripley's Aquarium of Canada
    ‪15 min walk‬
  • Airport, Toronto, ON (YYZ-Pearson Intl.)
    ‪18 min drive‬

Room options

View all photos for City Room, 2 Queen Beds

1 bedroom, premium bedding, minibar, in-room safe

City Room, 2 Queen Beds

9.6 out of 10
Exceptional
(4 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for City Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

City Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for City Room, 1 King Bed

City Room, 1 King Bed

City Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Birch House

1 bedroom, premium bedding, minibar, in-room safe

Birch House

  • 186 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Suite | Living area

Suite

  • 83 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Studio, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite with Tub, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Studio Suite with Tub, 1 King Bed

  • 51 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Terrace

Room, 1 King Bed, Terrace

Room, 1 King Bed, Terrace

8.0 out of 10
Very good
(3 reviews)
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Terrace

1 bedroom, premium bedding, minibar, in-room safe

Studio Suite, 1 King Bed, Terrace

  • 49 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Room, 1 King Bed

Panoramic Room, 1 King Bed

Panoramic Room, 1 King Bed

9.4 out of 10
Exceptional
(8 reviews)
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for City Room, 1 King Bed, Balcony

City Room, 1 King Bed, Balcony

City Room, 1 King Bed, Balcony

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Willow House

Willow House | Living area

Willow House

  • 113 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Cedar House

Cedar House | Living area

Cedar House

  • 107 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite

Studio Suite

Studio Suite

  • Sleeps 2
  • 1 King Bed

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About this property

1 Hotel Toronto

Luxury aparthotel with 3 restaurants and a 24-hour fitness center
Along with 3 restaurants, this smoke-free aparthotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a poolside bar, a coffee shop/cafe, and valet parking. Each apartment features thoughtful touches like bathrobes and slippers, along with free WiFi and a plasma TV with digital channels. Added amenities include free wired internet, Netflix, and a minibar. Change of towels is available on request.
1 Hotel Toronto offers 112 accommodations with minibars and safes. Beds feature premium bedding. 42-inch plasma televisions come with premium digital channels, pay movies, and Netflix. Bathrooms include bathrobes, slippers, and hair dryers.

This Toronto aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include coffee/tea makers and irons/ironing boards. Refrigerators and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the aparthotel include a 24-hour fitness center, a seasonal outdoor pool, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Our customers tell us they can't get enough of the helpful staff at 1 Hotel Toronto. During your stay, you're just a quick walk from Queen Street West. Features include free WiFi in public areas, plus 3 restaurants and a 24-hour gym. This luxury aparthotel has 112 apartments on 10 floors. This property offers pet-friendly amenities like food and water bowls. Free WiFi and a plasma TV are available in each apartment.
  • Each apartment offers a plasma TV, Netflix, and a minibar
  • Free WiFi
  • Drinking and dining options include 3 restaurants, a coffee shop, a poolside bar, and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a 24-hour gym, complimentary bicycles, and ice skating
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • 14 minutes by foot from Rogers Centre and a 2-minute drive from Metro Toronto Convention Centre
  • Pets welcome for free
  • Pet-friendly amenities are available, including food and water bowls
1 Hotel Toronto offers its guests a seasonal outdoor pool, a 24-hour fitness center, and complimentary bicycles. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and meeting rooms are available. Event space at this aparthotel measures 9257 square feet (860 square meters) and includes conference space. Spa services, multilingual staff, and gift shops/newsstands are also featured at the luxury 1 Hotel Toronto. For a fee, parking is available.

This 5-star Toronto aparthotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.
1 Kitchen - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Casa Madera - This fine-dining restaurant specializes in Mediterranean cuisine and serves brunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open daily.
Flora Lounge - This bar serves light fare only. Happy hour is offered. Open daily.
Harriet's Toronto - Overlooking the pool, this restaurant serves dinner and light fare. Happy hour is offered. Reservations are required. Open select days.
Room service (during limited hours) is available.

Awards and affiliations

1 Hotel Toronto is listed in the 2022 Condé Nast Traveler Hot List.

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Massage
  • Seasonal outdoor pool
  • Spa services

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Valet parking on site (CAD 65 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Family friendly

  • Babysitting (surcharge)
  • Free cot

Restaurants on site

  • 1 Kitchen
  • Casa Madera
  • Flora Lounge
  • Harriet's Toronto

Food and drink

  • Coffee/tea maker
  • Refrigerator

Dining

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: CAD 15 to 30 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Limited room service
  • Minibar

Bedrooms

  • Bedroom
  • Premium bedding

Bathroom

  • 1 private bathroom
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch plasma TV with premium digital channels
  • Hulu
  • Netflix
  • Pay films
  • Streaming services

Outdoor areas

  • Vegetable garden

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 9,257 square feet of conference space
  • Business centre
  • Computer station
  • Desk
  • Meeting rooms

Climate control

  • Air conditioning
  • Fan
  • Heating

Pets

  • Pet friendly
  • Pets stay free
  • Food and water bowls

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Handrails in stairways
  • In-room accessibility
  • Lever door handles
  • Lift
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • ATM
  • Change of towels on request
  • Concierge services
  • Electrical adapters
  • Free daily newspapers
  • Gift shop/newsstand
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Turndown service

Location highlights

  • In an entertainment district
  • In the city centre

Things to do

  • 24-hour gym
  • Bicycle parking
  • Free bicycle rentals
  • Ice skating

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 10 floors
  • 112 units
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Bicycle parking
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Bulk dispensers for toiletries
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Connecting units available
  • Eco-friendly cleaning products used
  • Eco-friendly toiletries
  • Electric car charging station
  • Energy-saving switches in guestrooms
  • Free bicycle rentals
  • Humane treatment of captive wild animals
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Towels (changed on request)
  • Vegan dining options
  • Vegetable garden
  • Vegetarian dining options
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: CAD 32.77 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 15 to 30 per person
  • Valet parking fee: CAD 65 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in September.
  • Reservations are needed for massage services. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Thompson Hotel
Thompson Hotel Toronto
Thompson Toronto
Toronto Thompson
Thompson Toronto Hotel
Thompson Toronto
1 Hotel Toronto Toronto
1 Hotel Toronto Aparthotel
1 Hotel Toronto Aparthotel Toronto

1 Hotel Toronto Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 517 out of 628 reviews
Rating 8 - Good. 62 out of 628 reviews
Rating 6 - Okay. 22 out of 628 reviews
Rating 4 - Poor. 18 out of 628 reviews
Rating 2 - Terrible. 9 out of 628 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tiffany

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were very spacious and clean. Service was excellent!!
Stayed 3 nights in Aug 2025

10/10 Excellent

Maxime

Liked: Cleanliness, property conditions & facilities
Excellent service and 3 great beautiful restaurants.
Stayed 2 nights in Jul 2025

4/10 Poor

Charlotte

Disliked: Cleanliness, amenities, property conditions & facilities
The housekeeping staff first emptied my trash bin and then, without washing her hands, proceeded to make my bed. This made me very concerned about the hygiene standards of your hotel. I couldn’t even sleep well that night because I felt the bed linens were unclean.
Stayed 2 nights in Jul 2025

10/10 Excellent

Ilyse

Liked: Cleanliness, property conditions & facilities
Excellent experience staying at 1 hotel. Very clean hotel and very attentive staff with easy communication via text. Loud neighbours partying in middle of night next door keeping us up but as soon as we notified the hotel staff they ensured the problem was resolved quickly.
Stayed 2 nights in Jul 2025

10/10 Excellent

Sarah

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Haylen

Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Darren

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service
Stayed 6 nights in Jul 2025

10/10 Excellent

Rasmus

Business traveller
Liked: Cleanliness, room comfort
Stayed 5 nights in Jul 2025

6/10 Okay

Jose Eduardo

Stayed 3 nights in Jul 2025

10/10 Excellent

april

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Corey

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Lindsey

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Mia

Business traveller
Liked: Cleanliness, room comfort

Amazing Stay!

I spent 6 fabulous nights at the 1 Hotel Toronto and was sad to leave. The service is outstanding and makes it stand out as a premier place to stay. The restaurant options are fantastic as well.
Stayed 6 nights in Jul 2025

10/10 Excellent

OFER

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic overall experience. Will be back.
Stayed 3 nights in Jul 2025

10/10 Excellent

Ashley

Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Kellyanne

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Love the sustainable vibe with the natural finishes. Restaurants were great, food and cocktails were really good. Staff was very friendly and inviting
Stayed 1 night in Jul 2025

10/10 Excellent

Ashley

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Loved my stay at 1 Hotel!
Stayed 1 night in Jul 2025

8/10 Good

Efim

Stayed 1 night in Apr 2025

10/10 Excellent

Hanna

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved it.
Stayed 1 night in Jul 2025

10/10 Excellent

John

Travelled with partner
Liked: Amenities
Wonderful hotel. Great people. Clean modern rooms. Amazing restaurant. We will return.
Stayed 1 night in Jul 2025

10/10 Excellent

Sabrina

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Melissa

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We had a great experience from check in with Shemar to the pool, Harriet’s and our beautiful room. The only thing we would recommend is a full length mirror in our room. We will be back!
Stayed 1 night in Jul 2025

10/10 Excellent

Nathan

Stayed 3 nights in Jul 2025

10/10 Excellent

David

Stayed 1 night in Jul 2025

10/10 Excellent

Charlene

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Jul 2025