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Best Western Parkway Hotel Toronto North

2.5 star property

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Photo gallery for Best Western Parkway Hotel Toronto North

2 indoor pools, seasonal outdoor pool, pool cabanas (surcharge)
Property preview
Meeting facility
Meeting facility
Suite, 2 Queen Beds, Non Smoking, Balcony (Walk-in Shower;Larger Room)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar

Explore the area

View in a map
600 Highway 7 East, Richmond Hill, ON, L4B1B2
  • Place, First Markham Place
    ‪5 min drive‬
  • Place, Seneca College
    ‪7 min drive‬
  • Place, Fairview Mall
    ‪7 min drive‬
  • Airport, Toronto, ON (YYZ-Pearson Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

9.0 out of 10
Wonderful
(141 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony (Walk-in Shower)

Standard Room, 2 Queen Beds, Non Smoking, Balcony (Walk-in Shower)

Standard Room, 2 Queen Beds, Non Smoking, Balcony (Walk-in Shower)

8.4 out of 10
Very good
(41 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Balcony

Standard Room, 2 Queen Beds, Accessible, Balcony

Standard Room, 2 Queen Beds, Accessible, Balcony

8.0 out of 10
Very good
(22 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

9.4 out of 10
Exceptional
(59 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Balcony (Walk-in Shower;Larger Room)

Suite, 2 Queen Beds, Non Smoking, Balcony (Walk-in Shower;Larger Room)

Suite, 2 Queen Beds, Non Smoking, Balcony (Walk-in Shower;Larger Room)

8.4 out of 10
Very good
(14 reviews)
  • 59 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

8.6 out of 10
Excellent
(40 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony (Walk-in Shower)

Standard Room, 1 King Bed, Non Smoking, Balcony (Walk-in Shower)

Standard Room, 1 King Bed, Non Smoking, Balcony (Walk-in Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony (Walk-in Shower;with Single Sofabed)

Standard Room, 1 King Bed, Non Smoking, Balcony (Walk-in Shower;with Single Sofabed)

Standard Room, 1 King Bed, Non Smoking, Balcony (Walk-in Shower;with Single Sofabed)

7.8 out of 10
Good
(9 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Kitchenette (Walk-in Shower;Larger Room)

Suite, Multiple Beds, Non Smoking, Kitchenette (Walk-in Shower;Larger Room)

Suite, Multiple Beds, Non Smoking, Kitchenette (Walk-in Shower;Larger Room)

8.0 out of 10
Very good
(12 reviews)
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchenette (Walk-in Shower;Larger Room)

Suite, 2 Queen Beds, Non Smoking, Kitchenette (Walk-in Shower;Larger Room)

Suite, 2 Queen Beds, Non Smoking, Kitchenette (Walk-in Shower;Larger Room)

  • Sleeps 6
  • 2 Queen Beds

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About this property

Best Western Parkway Hotel Toronto North

Family-friendly hotel with 2 indoor swimming pools connected to the convention center in Richmond Hill
Along with 2 indoor pools, this smoke-free hotel has a full-service spa and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a poolside bar are onsite.
Best Western Parkway Hotel Toronto North offers 127 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 50-inch LCD televisions come with premium cable channels. Bathrooms include showers with hydromassage showerheads, complimentary toiletries, and hair dryers.

This Richmond Hill hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

2 indoor swimming pools are on site along with a seasonal outdoor pool. Other recreational amenities include a health club, a hot tub, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Signature Beauty Lounge has 6 treatment rooms including rooms for couples. Services include massages and facials. The spa is open daily.
Our customers tell us they can't get enough of the pool at Best Western Parkway Hotel Toronto North. During your stay, you'll be connected to the convention center, and just a quick walk from The Golf Lounge. Free WiFi in public areas, free self parking, and 2 indoor pools are available. This property offers pet-friendly amenities like an off-leash area.
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a poolside bar, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor and 2 indoor pools or soak in the hot tub
  • Indulge with massages or facials at Signature Beauty Lounge
  • Amenities include a front-desk safe, a business center, and 30 meeting rooms
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 1-minute drive from Splitsville Richmond Hill and 6 minutes from Seneca College
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including an off-leash area
As a guest of Best Western Parkway Hotel Toronto North, you'll find a full-service spa, 2 indoor swimming pools, a health club, and a hot tub. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and 30 meeting rooms. Event space at this hotel measures 31000 square feet (2880 square meters) and includes a conference center. A seasonal outdoor pool, a sauna, and spa services are also featured at the family-friendly Best Western Parkway Hotel Toronto North. Free self parking is available.

This Richmond Hill hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:30 AM.
Crave Restaurant - This bistro serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Starbucks - This coffee shop serves breakfast and light fare. Open daily.
Spirits Bar and Lounge - This bar serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Tim Hortons - This coffee shop serves breakfast, lunch, and light fare. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free covered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: CAD 25.98 for adults and CAD 14.68 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Crave Restaurant
  • Spirits Bar and Lounge
  • Starbucks
  • Tim Hortons

Things to do

  • 2 indoor pools
  • Basketball
  • Billiards/pool table
  • Fitness classes
  • Full-service spa
  • Games
  • Health club
  • Hot tub
  • Racquetball/squash
  • Sauna
  • Seasonal outdoor pool
  • Steam room
  • Table tennis
  • TV in common areas
  • Volleyball
  • Yoga classes

Family friendly

  • 2 indoor pools
  • Fenced pool
  • In-room cot
  • In-room microwave
  • Mini-fridge
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 30 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (31,000 square foot of space)

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 6 treatment rooms
  • Couples treatment rooms
  • Facials
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Area rugs in public areas
  • Braille/raised signage
  • Hand-held showerhead
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • Lift (152 centimetre wide door)
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 40 per accommodation, per night, plus a deposit of CAD 150.00 per stay
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Pets cannot be left unattended
  • An off-leash area is available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 25.00 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: CAD 100.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CAD 25.98 for adults and CAD 14.68 for children
  • Pet deposit: CAD 150.00 per stay
  • Pet fee: CAD 40 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 25.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open May 14 and close September 16.
  • Pool access available from 8:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Parkway Hotel
Best Western Parkway Hotel Toronto North
Best Western Parkway Hotel Toronto North Richmond Hill
Best Western Parkway Toronto North
Best Western Parkway Toronto North Richmond Hill
BEST WESTERN Parkway Hotel Toronto North Richmond Hill, Ontario
Parkway Toronto Richmond Hill
Best Western Parkway Hotel Toronto North Hotel
Best Western Parkway Hotel Toronto North Richmond Hill
Best Western Parkway Hotel Toronto North Hotel Richmond Hill

Best Western Parkway Hotel Toronto North Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1328 out of 2305 reviews
Rating 8 - Good. 517 out of 2305 reviews
Rating 6 - Okay. 228 out of 2305 reviews
Rating 4 - Poor. 103 out of 2305 reviews
Rating 2 - Terrible. 129 out of 2305 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Kugan

Stayed 1 night in Aug 2025

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility was well maintained. The check in and out were completed quickly with very friendly staff. We would stay here another time.
Stayed 2 nights in Aug 2025

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location, great staff, very friendly
Stayed 1 night in Aug 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Yana

Stayed 1 night in Aug 2025

10/10 Excellent

Thin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Parambir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Aug 2025

6/10 Okay

Luis

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The price was no where near what I was quoted on Expedia. It was much more.
Stayed 2 nights in Jul 2025

10/10 Excellent

Alana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I just wanted to give a big kudos to the staff at both the Best Western and the Sheraton as they are attached for all their hospitality. Everyone was friendly and eager to help or have a conversation. It made my stay and my daughters very enjoyable.
Stayed 1 night in Aug 2025

10/10 Excellent

Jessica

Stayed 1 night in Aug 2025

10/10 Excellent

Thangeswary

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 1 night in Aug 2025

10/10 Excellent

Elaine

Stayed 1 night in Aug 2025

10/10 Excellent

Francis

Travelled with family
Liked: Cleanliness, property conditions & facilities
Good hotel for a reasonnable price
Stayed 3 nights in Aug 2025

6/10 Okay

Elaine

Travelled with family
Liked: Amenities
Air conditioner broken
Stayed 1 night in Aug 2025

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Chinese nearby. Convenient to go to airport
Stayed 1 night in Jul 2025

8/10 Good

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent pool and squash facilities.
Stayed 1 night in Aug 2025

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Di

Stayed 1 night in May 2025

2/10 Terrible

Amy

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Amenities
They were redoing the carpets in the basement. Thats great but as we are trying to drag our luggage and coolers by the workers who are spreading glue down it smells pugent of glue and a lot got on our luggage. Also the fridge did t work once we started unpacking everything. We ultimately go moved upstairs. It was one of the most expensive stays and we travel a lot. We never have complainedor found a hotel unsatisfactory. The staff were so loveky but this hotel seemed way over priced for what you get.
Stayed 2 nights in Aug 2025

10/10 Excellent

antonella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

zamira

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this property. The staff was so nice and accommodating. Room was so nice only thing was Ari condition was not enough and we was so tired to call and take care of it. Other than that I love it.
Stayed 1 night in Aug 2025

8/10 Good

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was cute and good amenities for family staycation
Stayed 1 night in Aug 2025

8/10 Good

Leming

Stayed 2 nights in Aug 2025

10/10 Excellent

Yin

Liked: Cleanliness, staff & service, property conditions & facilities
Its a petit hotell but it contains a 5* facility with a reasonable pricing.
Stayed 5 nights in Jul 2025

6/10 Okay

Frankie Hsun C

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025