30 May 2023 by Leadhel
Dear Laurent, Thank you for your feedback regarding your recent stay at our hotel. We appreciate your input and would like to gather more details about your experience. Could you kindly provide us with additional information about the specific areas where we can improve? Your feedback is important to us, and we want to ensure that we address any concerns you may have had. Thank you for your time and we look forward to hearing from you.Warm regards,Leadhel RevillaFront Office Supervisor
The Yorkville Royal Sonesta Hotel Toronto offers its guests an indoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is available in public spaces for a fee. Business amenities include a 24-hour business centre and 8 meeting rooms. A terrace, multilingual staff, and concierge services are also featured at the business-friendly The Yorkville Royal Sonesta Hotel Toronto. For a fee, parking is available. This Toronto hotel is smoke free.
Available in all rooms: Free WiFi , Wireless internet access , High-speed internet access , Internet access (surcharge)
Available in some public areas: Free WiFi
Self parking (surcharge) , Valet parking (surcharge)
The Yorkville Royal Sonesta Hotel Toronto offers 212 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. Televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, dressing gowns, slippers and hairdryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
For a fee, guests can enjoy a full breakfast daily from 7:30 AM to 10:30 AM.
Signatures Restaurant – This restaurant serves breakfast, lunch and dinner.
Proof Bar – On-site bar. Open daily.
Room service (during limited hours) is available.
Recreational amenities at the hotel include an indoor pool and a fitness centre.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Guests will receive an email 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.
Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses a grey water recycling system
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash. This property uses a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation. The property is professionally cleaned.
Guests will be asked to pay the following charges at the property:
The resort fee includes:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
