Novotel Toronto Centre

3.5 star property
VIP Access

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Photo gallery for Novotel Toronto Centre

Miscellaneous
Junior Suite, 1 King Bed
Exterior
Bar (on property)
Breakfast, lunch, dinner served; American cuisine

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
45 The Esplanade, Toronto, ON, M5E1W2
  • Place, Hockey Hall of Fame
    ‪3 min walk‬
  • Place, Scotiabank Arena
    ‪8 min walk‬
  • Place, CF Toronto Eaton Centre
    ‪11 min walk‬
  • Airport, Toronto, ON (YYZ-Pearson Intl.)
    ‪20 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Executive Room, 1 King Bed

8.6 out of 10
Excellent
(18 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Premier Room

8.8 out of 10
Excellent
(13 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Superior Room, 1 King Bed

9.2 out of 10
Wonderful
(335 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite (Executive)

7.2 out of 10
Good
(7 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Superior Room, 2 Queen Beds

9.0 out of 10
Wonderful
(170 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Superior Room, 1 King Bed (ADA)

9.2 out of 10
Wonderful
(15 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About this property

Novotel Toronto Centre

This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite. Weekly housekeeping is available.
Novotel Toronto Centre offers 262 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided weekly.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.
Our customers tell us they can't get enough of Novotel Toronto Centre's great location. During your stay, you're just a quick walk from Scotiabank Arena. You'll find features like free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Enjoy American cuisine while dining at Cafe Nicole
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym and a sauna
  • Guests really like the accommodations for the cleanliness and comfy beds
  • Just a 4-minute walk from Hockey Hall of Fame and 8 minutes by foot from Scotiabank Arena
  • Pets welcome for a fee (restrictions apply)
As a guest of Novotel Toronto Centre, you'll find an indoor pool, a hot tub, a sauna, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center, meeting rooms, and limo/town car service are available. Event space at this hotel measures 2486 square feet (231 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Novotel Toronto Centre. For a fee, parking is available.

This 3.5-star Toronto hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10 AM.
Cafe Nicole - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Parking on site (CAD 40 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: CAD 37.61 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Cafe Nicole

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Children's games
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,486 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 80.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 75 per accommodation, per stay
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CAD 37.61 per person
  • Self parking fee: CAD 40 per night (in/out privileges)
  • Pet fee: CAD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: CAD 80.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel Hotel Toronto Centre
Novotel Toronto Centre
Toronto Centre Novotel
Accor Toronto Centre
Novotel Toronto Centre Hotel Toronto
Toronto Novotel
Novotel Toronto Centre Hotel
Novotel Toronto Centre Hotel
Novotel Toronto Centre Toronto
Novotel Toronto Centre Hotel Toronto

Novotel Toronto Centre Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 4168 out of 5744 reviews
Rating 8 - Good. 1177 out of 5744 reviews
Rating 6 - Okay. 257 out of 5744 reviews
Rating 4 - Poor. 76 out of 5744 reviews
Rating 2 - Terrible. 66 out of 5744 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

Lynne, Ancaster

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Large clean room, friendly and helpful staff.
Stayed 2 nights in Feb 2026

10/10 Excellent

Cynthia, Hilton

Liked: Cleanliness, amenities, property conditions & facilities
Clean everywhere. Breakfast and cleaning staff were fantastic! Great food at hotel restaurant and others right across the street. Quiet side of town , Old Towne.
Stayed 1 night in Feb 2026

10/10 Excellent

Tsegenet

Travelled with family
Liked: Cleanliness, staff & service, amenities
Nice clean room
Stayed 1 night in Feb 2026

8/10 Good

Nastaran

Liked: Cleanliness, property conditions & facilities
we couldn't use the pool because they were doing maintenance
Stayed 1 night in Feb 2026

2/10 Terrible

Janice

Liked: Cleanliness
Disliked: Amenities
No pool or hot tub available
Stayed 1 night in Feb 2026

8/10 Good

Stacey

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The oom was clean and the staff was helpful and kind. The pool was a bit cold, the hot tub was nice. As was the sauna.
The bathroom was spacious and bright.
King sizes bed was comfortable. Pillows were great.
Stayed 2 nights in Feb 2026

10/10 Excellent

Louis-Philipp

Liked: Cleanliness, staff & service, amenities
Grwat
Stayed 4 nights in Feb 2026

6/10 Okay

Patrick

For patrons with mobility problems, the entrance doors did not automatically open. The entrance was not level, meaning that suitcases did not enter smoothly.
Stayed 1 night in Feb 2026

8/10 Good

Vicky

Travelled with group
Liked: Cleanliness, staff & service, amenities
Clean room. Easy and quick check in. Friendly staff.
Stayed 1 night in Feb 2026

8/10 Good

Tatiana

Travelled with pets
Liked: Cleanliness, amenities
Amenities and location are the best part of the hotel. This is an older hotel, so rooms are on a small size.
Stayed 2 nights in Jan 2026

8/10 Good

Tiffany

Liked: Cleanliness, staff & service, amenities
Room was clean and comfortable. Good location and nice staff. Sauna was a nice touch. Bar was excellent
Stayed 1 night in Feb 2026

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean, friendly staff
Stayed 1 night in Feb 2026

10/10 Excellent

Maryam

Liked: Cleanliness, amenities, property conditions & facilities
Just coudln't use the Pool
Stayed 3 nights in Feb 2026

10/10 Excellent

Ed

Travelled with family
Liked: Cleanliness, amenities
Clean rooms , great breakfast, easy parking
Stayed 2 nights in Feb 2026

10/10 Excellent

Ahmad

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 2 nights in Feb 2026

10/10 Excellent

Nanthan

Liked: Cleanliness, amenities, property conditions & facilities
Good stay
Stayed 2 nights in Jan 2026

10/10 Excellent

Sylvia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great contemporary hotel. Great staff quick check-in. The rooms are very modern, very clean and well kept, the bed was very comfortable. The bathroom was spotless! Great location, walking distance to lots of restaurants and just a couple of blocks away from St. Lawrence Market. The hotel's restaurant has great drinks for happy hour. Great value for your money!
Stayed 1 night in Feb 2026

8/10 Good

Sara

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great location, nice rooms.
Stayed 1 night in Feb 2026

10/10 Excellent

Andrew

Stayed 6 nights in Jan 2026

10/10 Excellent

Joana Carmela

Liked: Amenities
All are excellent
Stayed 1 night in Feb 2026

10/10 Excellent

Sujal

Travelled with partner
Liked: Property conditions & facilities
Nice stay!
Stayed 1 night in Feb 2026

10/10 Excellent

Alexander

Business traveller
Liked: Cleanliness, staff & service, amenities
Seamless checkin/out
Stayed 1 night in Feb 2026

10/10 Excellent

Daniela

Stayed 2 nights in Feb 2026

10/10 Excellent

Amy

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was ready when we arrived, both rooms close to each other, room was clean
Stayed 1 night in Feb 2026

8/10 Good

Jackelyn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Generally clean room (there was old fries on the floor under the desk), hot tub water level was low, could have benefited from much more water. Overall a good stay and would stay here again. Good location.
Stayed 2 nights in Feb 2026