Aparthotel

Pelicanstay at The Pantages

3.0 star property

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About this property

Pelicanstay at The Pantages

Apartment with kitchen, steps from CF Toronto Eaton Centre
This smoke-free aparthotel features a restaurant, a fitness center, and a 24-hour front desk. Other amenities include a reception hall. The apartment provides a kitchen with a refrigerator, a stovetop, a microwave, and a dishwasher. For a bit of entertainment, a flat-screen TV comes with Netflix, and guests can also appreciate conveniences like a washer/dryer and a coffee/tea maker. Housekeeping is not available.
This aparthotel offers 5 air-conditioned accommodations with washers/dryers and coffee/tea makers. Accommodations at this 3-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Toronto aparthotel provides complimentary wireless Internet access. Flat-screen televisions come with Netflix.

Recreational amenities at the aparthotel include a fitness center.
During your stay at this aparthotel, you're just a quick walk from CF Toronto Eaton Centre. Enjoy features like a restaurant and a gym. This comfortable aparthotel has 5 apartments. Enjoy your stay with amenities like free WiFi and a kitchen in the apartment.
  • Air-conditioned apartment with kitchen, washer/dryer, and flat-screen TV
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Onsite recreation includes a gym
  • Steps from CF Toronto Eaton Centre and 14 minutes by foot from University of Toronto - St. George Campus
There's a restaurant on site.

This 3-star Toronto aparthotel is smoke free.

This aparthotel has a restaurant on site.

Property amenities

Beach

  • Beach nearby

Internet

  • Available in the apartment: Free WiFi

Parking and transport

  • No on-site parking available

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Microwave
  • Refrigerator

Dining

  • A restaurant

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV
  • Netflix

Laundry

  • Washer/dryer

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible path of travel
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Iron/ironing board
  • No housekeeping service

Location highlights

  • In a business district
  • In an entertainment district

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 5 units
  • Reception hall

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9 PM
Late check-in fee: CAD 25 for check-in between 9 PM and 6 AM
Minimum check-in age: 25

Check-out

Check-out before 11 AM

Special check-in instructions

The property charges 3.50 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Smoking

Smoking is not permitted

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of CAD 500 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee: CAD 25 for check-in between 9 PM and 6 AM
  • Credit card charges are subject to a surcharge of 3.50 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Executive Suites Pantages Apartment Toronto
Executive Suites Pantages Apartment
Executive Suites Pantages Toronto
Executive Suites Pantages
Pelicanstay at The Pantages Toronto
Pelicanstay at The Pantages Aparthotel
Pelicanstay at The Pantages Aparthotel Toronto

Pelicanstay at The Pantages Reviews

Reviews

5.0
Rating 10 - Excellent. 1 out of 7 reviews
Rating 8 - Good. 1 out of 7 reviews
Rating 6 - Okay. 1 out of 7 reviews
Rating 4 - Poor. 1 out of 7 reviews
Rating 2 - Terrible. 3 out of 7 reviews

6.4/10

Cleanliness

4.4/10

Staff & service

4.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

4/10 Poor

Patrick

Disliked: Cleanliness, staff & service
Was waiting 3 hours after arriving because they had to change the locks, so unorganised it was embarrassing. Room wasn’t not cleaned due to the key problem and the cleaner never came during my stay. Never got a fob for the lift so had to dial in every time and was not given instructions about what to do on check out. Disappointing to say the least
Stayed 6 nights in Jul 2019

2/10 Terrible

michael

Disliked: Staff & service

Never Again

We booked the room for easy access to St. Michael's Hospital. I was scheduled for back surgery the following day. Our room was locked, the handle was broken and we couldn't get in. After waiting until 5:30 (>2.5 h) for someone to show up to give us access, we cancelled our reservation and went to the Bond Hotel. Our reception was much more pleasant .
Stayed 3 nights in Feb 2019

2/10 Terrible

Adeel

Decent place but not great experience with check in. There was a whatsapp number provided and when contacted provided no assistance. Had to call to get the check in info. They should just email the info once verification is complete. Also, washroom sink was clogged
Stayed 4 nights in Aug 2018

8/10 Good

John, NL

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Checking in instructions should be clearer before arrival. The location of the speaker box in the lobby was in a very noisy area, making it difficult to hear the instructions for check in. Also it should be made clear that it is the Pantages Tower. The sofa was very uncomfortable to sit on. Great location and wonderful view. ALI maintenance guy is a definite asset to your company, patient, understanding and knowledgeable.
Stayed 6 nights in Jul 2018

6/10 Okay

A

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Convenient location and basic needs were met. But the check-in information provided was incorrect. The following instructions which I received were not correct: "The keys will be left at the concierge under your name and you can collect the same upon showing a valid ID." It required several phone calls (including a long on-hold call) to gain information, and even then it was incomplete. More phone calls. Time elapsed: 90 minutes from first call. Also,for checkout, incorrect instructions were given in the room. Most instructions seemed to refer to another property. Simple issues that looked like start-up problems.
Stayed 4 nights in Jun 2018

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spectatcular last minute price

Need more variety of pillows because I prefer a foam pillow, but other than that very pleased
Stayed 3 nights in May 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2019