Quality Inn & Suites - Toronto West

2.5 star property

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Photo gallery for Quality Inn & Suites - Toronto West

Lobby sitting area
Property amenity
Suite, 1 King Bed with Sofa bed, Non Smoking
A hotel room with a bed, a desk, a television, and a red chair.
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
5585 Ambler Dr, Mississauga, ON, L4W3Z1
  • Place, Trinity Wesleyan Cemetery
    ‪2 min drive‬
  • Place, Rogers Centre
    ‪17 min drive‬
  • Place, CN Tower
    ‪19 min drive‬
  • Airport, Toronto, ON (YYZ-Pearson Intl.)
    ‪6 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(208 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Room, 2 Queen Beds, Non Smoking

7.6 out of 10
Good
(217 reviews)
  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Room, 1 King Bed, Non Smoking

7.2 out of 10
Good
(49 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room, 2 Queen Beds, Non Smoking

7.4 out of 10
Good
(80 reviews)
  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Room, 1 Queen Bed, Non Smoking

8.4 out of 10
Very good
(19 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

Similar properties

About this property

Quality Inn & Suites - Toronto West

This smoke-free hotel features a 24-hour fitness center, coffee/tea in a common area, and laundry facilities. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, a 24-hour front desk, a TV in a common area, and a free manager's reception are onsite. Housekeeping is available on request.
Quality Inn & Suites - Toronto West offers 128 accommodations with coffee/tea makers and hair dryers. Beds feature down comforters. Flat-screen televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they enjoy the free breakfast at Quality Inn & Suites - Toronto West. During your stay, you'll be close to Square One Shopping Centre. You'll find features like free WiFi in public areas, free self parking, and a free roundtrip airport shuttle.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include laundry facilities, a car charging station, and an elevator
  • Onsite recreation includes a 24-hour gym
  • Guests like the accommodations for the cleanliness, comfy beds, and overall comfort
  • 8 minutes by car from Square One Shopping Centre and 9 minutes from Toronto Congress Centre
  • Free airport shuttle service
Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi. A roundtrip airport shuttle is free (available 24 hours). A 24-hour fitness center, a vending machine, and coffee/tea in a common area are also featured at the business-friendly Quality Inn & Suites - Toronto West. Limited free parking is available on a first-come, first-served basis.

This Mississauga hotel is smoke free.

Guests are served free buffet breakfast daily from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour free return airport shuttle on request
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • 24-hour gym
  • Designer stores
  • Shopping centre
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping on request

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100.00 per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Holiday Inn Express Toronto-Airport Area
Holiday Inn Express Toronto-Airport Area Hotel
Holiday Inn Express Toronto-Airport Area Hotel Mississauga
Holiday Inn Express Toronto-Airport Area Mississauga
Quality Inn Mississauga
Quality Mississauga
Quality Inn Suites
Quality & Suites Toronto West
Quality Inn & Suites - Toronto West Hotel
Quality Inn & Suites - Toronto West Mississauga
Quality Inn & Suites - Toronto West Hotel Mississauga

Quality Inn & Suites - Toronto West Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 2108 out of 6016 reviews
Rating 8 - Good. 1604 out of 6016 reviews
Rating 6 - Okay. 1079 out of 6016 reviews
Rating 4 - Poor. 558 out of 6016 reviews
Rating 2 - Terrible. 667 out of 6016 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Denis

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The bathroom in room 202 has black mold in the shower stall, this is definitely my last stay here.
Stayed 1 night in Feb 2026

4/10 Poor

allan

Stayed 1 night in Feb 2026

2/10 Terrible

Katelyn

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
there was a bag of trash just sitting in the hallway, the carpets didn’t look vacuumed at all, the walls were splattered with ???, the lock on the door looked like someone had kicked it in, the walls were damaged, the doors were damaged, there was what looked like black mold on the ceiling in the bathroom, the tub was damaged, there was hair in the tub, just walking into the building it didn’t smell clean. the worst part was the climate control in the room. idk if it’s a heater or what, but it was SO LOUD. there were low-flying airplanes above us that made less noise. this thing would be on for about 5-10 minutes, turn off for about 15 seconds, then turn back on. it was so loud we could barely hear each other talking in a normal voice. we were booked for 4 days and had a new hotel booked before the night ended or canceling the rest of our stay. we didn’t even care if we were refunded or not, we just wanted out, it was that bad.
on the walk to the room
above the shower
damage to the tub
dirty shower head
Stayed 3 nights in Jan 2026

10/10 Excellent

shabir

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good customer service
Stayed 1 night in Feb 2026

10/10 Excellent

Rithik

Stayed 2 nights in Feb 2026

8/10 Good

Brandee

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stay was good, friendly staff, but bathtub needed to be redone
Stayed 1 night in Feb 2026

4/10 Poor

Sarah

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
We did not have high expectations as we were just staying one night before our flight. However, when we arrived our room smelled strongly of aftershave/cologne, which was pretty gross. There was also air conditioning blasting, even though it was -20 outside, so we had to hang out in our winter coats while we waited for the room to heat up. Breakfast seemed ok and the airport shuttle was on time.
Stayed 1 night in Jan 2026

6/10 Okay

Shayna

Stayed 4 nights in Jan 2026

4/10 Poor

Robin

Stayed 1 night in Jan 2026

8/10 Good

dalin

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Decent for the price.. got a coffee in the morning but 7 am for breakfast seems late when so many flights require to leave at 5
Stayed 1 night in Feb 2026

4/10 Poor

Rich

Travelled with partner, Travelled with group
Disliked: Amenities, property conditions & facilities
Tired hotel that smelled of marijuana throughout Room was clean but tired and in need of repairs Close to airport for early morning departure was good and extended stay parking was a good peice
Stayed 1 night in Feb 2026

8/10 Good

Ryan

Stayed 4 nights in Feb 2026

8/10 Good

Hira

Travelled with family
Liked: Staff & service
Good staff and clean Room but not very clean bedsheets. Tv and remote were broken.
Stayed 1 night in Jan 2026

2/10 Terrible

Judy

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Bedroom carpet was not vacuumed, cookie and other food pieces on the floor and desk. Dirty around the edges. Carpet was undulated and I tripped on it. Bathroom shower only had half the water come from the showerhead the rest was flowing from the faucet. A hole in the wall. Armchair was dirty and I wouldn't sit in it. Office chair was all torn and looked like it was from the dump. Hallway had holes in the walls, torn carpeting, broken flooring, and lights crooked. Soap holder in the bathtub was filthy. Prostitute in the hallway. Breakfast meat cover was shattered so temperature would stay maintained.
Stayed 1 night in Feb 2026

2/10 Terrible

Sydney

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities
The man at the front desk was exceptionally rude on check in. We had called to ask for airport shuttle, the only reason I booked this hotel, and we were told approximately 1.5-2h wait to be picked up. We were not asked for our name or number, and called from another number after about 25 minutes. Again, we were not asked for any of our information. After a six hour flight we found this unacceptable and ordered an uber. Upon check in, I inquired if they would refund this uber as they advertise shuttle service, and he got exceptionally defensive immediately, yelling at myself and the people I was with that we never called, they never had our number or name on file. We showed him our call history to prove that we did in fact call for a shuttle, and he continued to be dismissive and exceptionally rude. We understand that shuttles can be busy, but that is a ridiculous wait time and should not have happened. We completed our check in and the room was fine. Beds were hard but good enough to sleep on for one night. Breakfast was okay, but not anything special. Coffee machine didn’t work at the breakfast. We were just very disappointed with how we were treated upon check in for asking a simple question. Will not be using this hotel again.
Stayed 1 night in Jan 2026

10/10 Excellent

Sylvie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great service and clean room plus a breakfast, was perfect for us!
Stayed 1 night in Feb 2026

6/10 Okay

Tiina

Liked: Cleanliness
Asked for wake up call. Phone’s in room don’t work
Stayed 1 night in Feb 2026

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities
Fast check in. Room clean. Breakfast good.
Stayed 1 night in Feb 2026

10/10 Excellent

Muhammad habib

Stayed 1 night in Feb 2026

6/10 Okay

Claude

Liked: Cleanliness, staff & service, amenities
Ok lot of noice at night
Stayed 1 night in Feb 2026

10/10 Excellent

Josie

Liked: Cleanliness, property conditions & facilities
Fair
Stayed 2 nights in Jan 2026

2/10 Terrible

Nikunkumar

Disliked: Amenities
Shower was working, Front desk was notified and could not come to check in until the time of our departure
Stayed 1 night in Jan 2026

10/10 Excellent

Rahul Raj

Stayed 2 nights in Jan 2026

4/10 Poor

Rebecca

Travelled with group
Disliked: Cleanliness
The shower had hair in it when I went to have a shower. There was also long black hair on the comforter on the bed. The person who checked us in in the evening smelled very strongly of alcohol, and took a very long time checking us in as he kept chatting about his other job
Stayed 1 night in Feb 2026

6/10 Okay

Christine

Stayed 1 night in Feb 2026