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The Bay Suites - Entertainment Dist

2.5 star property

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Photo gallery for The Bay Suites - Entertainment Dist

View from property
Full-sized fridge, microwave, oven, stovetop
Signature Room
Balcony
Signature Condo | Living area

Reviews

6.6 out of 10

Popular amenities

  • Kitchen
  • Parking available
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
14 York St, Toronto, ON, M5J 0B1
  • Scotiabank Arena
    ‪3 min walk‬
  • Rogers Centre
    ‪5 min walk‬
  • CN Tower
    ‪5 min walk‬
  • Toronto, ON (YYZ-Pearson Intl.)
    ‪21 min drive‬

Room options

View all photos for City Apartment

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

City Apartment

  • 70 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room

Classic Room | Living area

Classic Room

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Comfort Room

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Comfort Room

  • 51 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Condo

Family Condo | Living area

Family Condo

  • 70 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Basic Apartment

Full-sized fridge, microwave, oven, stovetop

Basic Apartment

  • 48 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Deluxe Condo

  • 48 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Panoramic Apartment

  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Elite Apartment, 2 Bedrooms

Elite Apartment, 2 Bedrooms

Elite Apartment, 2 Bedrooms

  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for City Apartment

City Apartment | Living area

City Apartment

  • City view
  • Sleeps 2
  • 1 Queen Bed

Classic Apartment, 1 Queen Bed

  • 52 sq m
  • Partial lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Condo

Comfort Condo

Comfort Condo

  • 60 sq m
  • Partial lake view
  • Sleeps 4
  • 1 Queen Bed, 1 Double Sofa Bed and 1 Twin Bed

View all photos for Comfort Apartment

Smart TV, Netflix, streaming services

Comfort Apartment

  • 70 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Basic Studio

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Basic Studio

  • 44 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Signature Room

Signature Room | Living area

Signature Room

  • Sleeps 4
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Elite Condo

Elite Condo

Elite Condo

  • 60 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Family Condo

Family Condo | Living area

Family Condo

  • City view
  • Sleeps 6
  • 3 Queen Beds

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About this property

The Bay Suites - Entertainment Dist

Hotel in Toronto, a short walk to Scotiabank Arena
This smoke-free hotel features self parking, laundry facilities, and express check-out.
The Bay Suites - Entertainment Dist offers 5 air-conditioned accommodations with washers/dryers and coffee/tea makers. These individually furnished accommodations have separate sitting areas. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Smart televisions come with digital channels and Netflix. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

The Bay Suites - Entertainment Dist's great location gets high marks from our customers. During your stay, you're just a quick walk from Scotiabank Arena. You'll find features like laundry facilities and self parking (surcharge).
  • Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Self parking available for a fee
  • Amenities include laundry facilities and an elevator
  • Just a 3-minute walk from Scotiabank Arena and 7 minutes by foot from Ripley's Aquarium of Canada
The Bay Suites - Entertainment Dist offers its guests laundry facilities, express check-out, and an elevator. The front desk is open around the clock. For a fee, parking is available.

This Toronto hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)

Parking and transport

  • Parking on site (CAD 30 per night)

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washer/dryer
  • Laundry facilities
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • Laundry facilities

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Hardwood flooring in room
  • Lift (122 centimetre wide door)
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Netflix
  • Smart TV with digital channels
  • Streaming services

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Separate dining area
  • Toaster
  • Toaster oven

More

  • Air conditioning
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Separate sitting area
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 5:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions; your host will greet you
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Host will greet you

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of CAD 300 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: CAD 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property does not have a front desk. This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. The host will greet guests on arrival.

Property is also known as

The Suites Entertainment Dist
The Bay Suites Entertainment Dist
The Bay Suites - Entertainment Dist Hotel
The Bay Suites - Entertainment Dist Toronto
The Bay Suites - Entertainment Dist Hotel Toronto

The Bay Suites - Entertainment Dist Reviews

Reviews

6.6
Rating 10 - Excellent. 181 out of 618 reviews
Rating 8 - Good. 126 out of 618 reviews
Rating 6 - Okay. 96 out of 618 reviews
Rating 4 - Poor. 66 out of 618 reviews
Rating 2 - Terrible. 149 out of 618 reviews

7.2/10

Cleanliness

6.4/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

kajethan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is a very safe place and good service at the lobby.
Stayed 2 nights in Mar 2025

8/10 Good

Megan

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great downtown location. Able to walk to lots of downtown activities. Lots of food and restaurants options directly in the area. Decent accommodations for the price. Easy check in process. Having more towels & facecloths and blankets provided would be nice. Need a better setup for washing dishes- cloths, drying rack
Stayed 4 nights in Mar 2025

6/10 Okay

Émilie

It was a different expérience for my friends and i but it was fun and easy to walk at places
Stayed 3 nights in Mar 2025

10/10 Excellent

Günter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Krishna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
CN Tower view
Stayed 2 nights in Mar 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Good area!!
Stayed 3 nights in Mar 2025

4/10 Poor

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

4/10 Poor

Sarah

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
place was falling apart and the amenities were lacking
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service

Been in better

The cleaning was skipping corners. there was still shavings in the crack between the sink and counter that came out when I was using it. It had a big bottle of soap that still had hair under the cap stuck in the soap... They meet you at the building next door and wont come in the building to show you where to go. I think this is no a legal airBnB. Then you just leave the key on the counter and leave the door unlocked when you leave. If someone else walks in and steals or wrecks the place, I can be liable.
Stayed 4 nights in Mar 2025

6/10 Okay

William

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Eventhough the building and unit were beautiful, the bed/bedding/pillows were pretty uncomfortable and the bathroom amenities/towels were lacking.
Stayed 3 nights in Feb 2025

2/10 Terrible

Haider

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst experience. they were utterly unprofessional

This was our worst experience. First they move us to an apartment which was just like garbage than they transferred us to another apartment which was also low maintained with lot of problem. When complaint the problems they said they would refund us 50% but after our stay they always said the accounts is working. Infact they were cheaters. Please never book with them.
Stayed 4 nights in Jan 2025

8/10 Good

Mourad

Stayed 2 nights in Feb 2025

4/10 Poor

Kai

Disliked: Cleanliness, staff & service, property conditions & facilities
When we checked in, there was poop in the toilet. The mirrors and glass were broken and the floor was broken. One of the closet doors was completely missing and the door to the washing machine was jammed so it couldn't be opened.
Stayed 2 nights in Feb 2025

8/10 Good

sean

Liked: Cleanliness, amenities
Disliked: Staff & service
I loved the location and the views. The unit was a great size as well. It felt like a home right away. I didnt like how things like some lights where out and some blinds where missing. I wish you had a place to hold luggage after we check out at 11.
Stayed 3 nights in Feb 2025

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Preeya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing room
Stayed 1 night in Feb 2025

10/10 Excellent

Brad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice Place the company took care of us and the check in and everything went well the unit was clean and nice.
Stayed 1 night in Feb 2025

8/10 Good

Gary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You could get everywhere you need to go within minutes.
Stayed 1 night in Feb 2025

8/10 Good

Isadora

Stayed 2 nights in Feb 2025

2/10 Terrible

Jennie G

Disliked: Staff & service
Stayed 3 nights in Jan 2025

6/10 Okay

David

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

6/10 Okay

Alla

Liked: Cleanliness
Property was advertised with both a laundry and free wifi yet there wasn’t access to either of them despite several attempts to contact the owners
Stayed 6 nights in Jan 2025

6/10 Okay

Michael

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Toronto - Jan 25

Honestly this shouldn’t be on hotels.com. This is someone’s condo they are renting out. We had to meet someone at a different location to get keys & put a deposit down on a third party site (which I did get back). It was overall a good stay but this seems like an Airbnb.
Stayed 2 nights in Jan 2025

10/10 Excellent

Alicia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it's nice, clean, roomy, easy to find, in the heart of the city
Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025