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The Bay Suites - Entertainment Dist

2.5 star property

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Photo gallery for The Bay Suites - Entertainment Dist

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Balcony
Comfort Apartment | Balcony
Signature Condo | Living area
Signature Room | In-room dining

Reviews

6.4 out of 10

Popular amenities

  • Dryer
  • Washer
  • Kitchen
  • Parking available
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
14 York St, Toronto, ON, M5J 0B1
  • Scotiabank Arena
    ‪3 min walk‬
  • Rogers Centre
    ‪5 min walk‬
  • CN Tower
    ‪5 min walk‬
  • Toronto, ON (YYZ-Pearson Intl.)
    ‪21 min drive‬

Room options

View all photos for City Apartment

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

City Apartment

  • 70 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room

Classic Room | Living area

Classic Room

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Comfort Room

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Comfort Room

  • 51 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Condo

Family Condo | Living area

Family Condo

  • 70 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Basic Apartment

Full-sized fridge, microwave, oven, stovetop

Basic Apartment

  • 48 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Condo

Classic Condo | Living area

Classic Condo

  • 48 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

Panoramic Apartment

  • 2 bedrooms
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Elite Apartment, 2 Bedrooms

Elite Apartment, 2 Bedrooms

Elite Apartment, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for City Apartment

City Apartment | Living area

City Apartment

  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

Classic Apartment, 1 Queen Bed

  • 52 sq m
  • 1 bedroom
  • Partial lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Condo

Comfort Condo

Comfort Condo

  • 60 sq m
  • 1 bedroom
  • Partial lake view
  • Sleeps 4
  • 1 Queen Bed, 1 Double Sofa Bed and 1 Twin Bed

Junior Condo, 1 Queen Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Studio

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Basic Studio

  • 44 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Signature Room

Signature Room | Living area

Signature Room

  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Elite Condo

Elite Condo

Elite Condo

  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Family Condo

Family Condo | Living area

Family Condo

  • 3 bedrooms
  • City view
  • Sleeps 6
  • 3 Queen Beds

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About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

The Bay Suites - Entertainment Dist

Apartments with kitchens, a short walk to Scotiabank Arena
This smoke-free apartment building features self parking, laundry facilities, and express check-out. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. A Smart TV with digital channels and Netflix provide a bit of entertainment, and guests will also find comforts like Egyptian cotton sheets and a pillow menu.
The Bay Suites - Entertainment Dist offers 5 air-conditioned accommodations with washers/dryers and coffee/tea makers. These individually furnished accommodations have separate sitting areas. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Smart televisions come with digital channels and Netflix. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

The Bay Suites - Entertainment Dist's great location gets high marks from our customers. During your stay, you're just a quick walk from Scotiabank Arena. You'll find features like laundry facilities and self parking (surcharge). This budget apartment building has 5 apartments. Free WiFi and a kitchen are available in each apartment.
  • Each apartment offers a kitchen, a washer/dryer, and a dining area
  • Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Self parking available for a fee
  • Amenities include laundry facilities and an elevator
  • Just a 3-minute walk from Scotiabank Arena and 7 minutes by foot from Ripley's Aquarium of Canada
The Bay Suites - Entertainment Dist offers its guests laundry facilities, express check-out, and an elevator. The front desk is open around the clock. For a fee, parking is available.

This Toronto apartment is smoke free.

Property amenities

Internet

  • Available in the apartment: Free WiFi

Parking and transport

  • Parking on site (CAD 30 per night)

Kitchen

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Paper towels
  • Toaster
  • Toaster oven

Bedrooms

  • Bedroom
  • Down comforter
  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Separate dining area
  • Separate sitting area

Entertainment

  • Netflix
  • Smart TV with digital channels
  • Streaming services

Laundry

  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rug in room
  • Hardwood flooring in room
  • Lift (122 centimetre wide door)
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Iron/ironing board

Location highlights

  • In an entertainment district
  • In the city centre
  • Near a health/beauty spa
  • Near a hospital
  • Near a metro station
  • Near a train station
  • Near an outlet shopping centre
  • Near the airport

Things to do

  • Winery tours nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 5 units
  • Individual furnishings
  • Soundproofing

Policies

Check-in

Check-in start time: 5:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions; your host will greet you
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Host will greet you

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of CAD 300 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: CAD 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property does not have a front desk. This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. The host will greet guests on arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

The Suites Entertainment Dist
The Bay Suites Entertainment Dist
The Bay Suites - Entertainment Dist Hotel
The Bay Suites - Entertainment Dist Toronto
The Bay Suites - Entertainment Dist Hotel Toronto

The Bay Suites - Entertainment Dist Reviews

Reviews

6.4
Rating 10 - Excellent. 202 out of 721 reviews
Rating 8 - Good. 140 out of 721 reviews
Rating 6 - Okay. 118 out of 721 reviews
Rating 4 - Poor. 83 out of 721 reviews
Rating 2 - Terrible. 178 out of 721 reviews

7.0/10

Cleanliness

6.4/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Pascal

Disliked: Property conditions & facilities
Stayed 2 nights in Jun 2025

6/10 Okay

JOHANNA

Disliked: Property conditions & facilities
All the place has going for it the location.but the property is not a hotel, it is in a private building, and is not at the address in the booking. There are stains in the floor, the shower wasn’t working, it was fixed the following morning after we let them know ( quick to address it). The door lock is damaged. I was sure I had booked a place with 2 beds and somehow between the pictures and when the reservation went through, it was a bed and a sofa bed
Stayed 3 nights in Jun 2025

4/10 Poor

Vivian

Travelled with group
Disliked: Property conditions & facilities
Cumbersome process to check in and very sus. Would NOT recommend as downtown Toronto area does not allow renting of private residences out so some rooms are not legitimate. Would recommend hotel instead. Friend staying at same place in different room was evicted.
Stayed 4 nights in Apr 2025

2/10 Terrible

Fathima Safra

Disliked: Cleanliness, amenities
This place is a pile of crap and the customer service is terrible don’t book this place at any cost Broken glass door a, broken blinds, floor board cracked
Stayed 5 nights in Jun 2025

10/10 Excellent

Shawna

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Could not have asked for a better location! I will definitely be back in the future!
Stayed 6 nights in May 2025

10/10 Excellent

RICARDO

Stayed 2 nights in May 2025

4/10 Poor

Kyle

Disliked: Staff & service, amenities
Don’t deal with these people. Will wait until the last minute to give you instructions on the most irritating processes for checking in and out. Will be reaching out to them to ask them to refund my parking costs because I did not receive parking instructions until I was already in a garage. Unit is fine, but not worth the hassle.
Stayed 2 nights in Jun 2025

6/10 Okay

Eric

Travelled with partner
Disliked: Staff & service
Front desk not very helpful, parking was a nightmare, only 1 elevator working for 50 plus floors of customers, bathroom door didn’t close and was off track, charged some extra fee without any reason why, no onsite customer service, and too many appliances for a small room.
Stayed 1 night in May 2025

8/10 Good

Zach

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Good place to stay if you’re right downtown, especially for the price too, definitely a little confusing checking in, but it’s an actual apartment complex that has units rented out. Super convenient spot if you’re going downtown, would stay again
Stayed 5 nights in May 2025

4/10 Poor

Brett

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
The room we stayed is was nothing like the photos on the website. The room was extremely run down. Locks broken on the front door, holes in the wall, flooring was coming up (my kids were hurting themselves from the flooring), cracks in doors, the toilet bowl brush in the bathroom looked like it was 20 years old with no brissels left on it - makes me question the cleanliness of the place. There were light bulbs burned out. There was no toilet paper, no tissues, no paper towel, no hair conditioner, not enough towels for everyone (also no where to hang towels). There were no replacement garbage bags. There was still bedding in the dryer from the cleaning staff. The windows were filthy and the door to the balcony didn't open. Very disappointed.
Window was so dirty you could barely see through it
Crack in the ceiling
Broken lock at the front door
Linens left in the dryer from the cleaning staff
Stayed 3 nights in May 2025

4/10 Poor

Alayna

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The bad: A barrage of phone calls and emails leading up to my stay. Weird, tedious, unclear check-in process. Everything was run-down... cracks in the mirror, marks on the walls, paint chipping off the door, etc. Their email isn't working now (2-3 weeks after my stay), so I can't ask about getting my security deposit now. The good: The view of the city was beautiful. Walking distance to a lot of the sites.
Stayed 1 night in May 2025

10/10 Excellent

Winona

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

brian

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Travelled internationally, didn't have network and phone available at airport. Inconvenient getting procedures in dribbles instead of all front-to-back details before flying. Room was clean and close to the things we wanted to do. Some long waits for elevators, but usually just a few minutes. Some noise from halls and outside bldg, but didn't keep me awake or wake me up. Reasonably good views considering it's surrounded by many other skyscrapers. Halls, lobbies, and grounds were clean and well lit.
Stayed 2 nights in May 2025

2/10 Terrible

Rose

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
If you want your vacation to be ruined, book here. The place was dirty and many things were broken. It is not maintained at all. No staff on site and you have to message through what’s app and they ignored us. Coffee machine was broken and they did nothing for the 4 days we were there to fix it. No curtains in the unit and most of the plugs did not work. No spoons or fork in the unit. My kid couldn’t eat. We lost electricity for half a day and nobody did anything so we had to go to concierge. I am not sure if these condos are legally run. I want to report them to Expedia. I have never stayed in a place this poorly managed!
Stayed 4 nights in May 2025

2/10 Terrible

Courtney

Disliked: Cleanliness
Very inconvenient parking situation, difficult to navigate. No one around to help. Unit was spacious and quiet, but the two tvs didn’t work and shower stall didn’t drain. When asked for compensation, I was denied
Stayed 2 nights in May 2025

2/10 Terrible

jessie

Stayed 3 nights in May 2025

6/10 Okay

VITO, Val Therese

Travelled with family
Disliked: Property conditions & facilities
- great location, security staff was helpful - check in instructions were late and not convenient with a vehicle - purchased additional parking but didn't receive key to exit the underground parkin garage, so had to figure out a maze to finally walk up 4 flights of stairs through the emergency exit
Stayed 2 nights in May 2025

2/10 Terrible

Matt

Disliked: Cleanliness
Stayed 2 nights in May 2025

2/10 Terrible

Sonia

Disliked: Cleanliness, amenities, property conditions & facilities
Nothing
Stayed 1 night in May 2025

8/10 Good

Shubarna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall satisfactory experience.
Stayed 3 nights in May 2025

6/10 Okay

Laurie

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Was a beautiful place. Great location and views were amazing. No parking was a huge problem.
Stayed 3 nights in May 2025

10/10 Excellent

Karla Lizbeth

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Léa

Travelled with partner
Liked: Amenities
Disliked: Cleanliness
The property had everything that we needed but could have been cleaner. The rug, toilet and bed sheets were stained. The balcony was covered of dust as the windows. One of the curtain was missing, letting the morning light going through. Overall we liked our stay because it was close to the attractions we planned to see.
Stayed 4 nights in May 2025

2/10 Terrible

Aryan

Travelled with partner
Disliked: Amenities
I want denied entry to my room due to non payment of security deposit.
Stayed 1 night in May 2025

8/10 Good

David

Liked: Cleanliness, property conditions & facilities
.
Stayed 1 night in May 2025