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The Fairview Downtown

2.0 star property

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Apartment | Pool
Business Apartment
Apartment | Interior
Exclusive Apartment | Exterior
Smart TV

Reviews

7.4 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services
  • Laundry room
  • Kitchen

Explore the area

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311 Queen St West, Toronto, ONTARIO, CAN, JJX5+VF Toronto, Ontario, Toronto, ON, M5V 2X2
  • Place, Queen Street West
    ‪1 min walk‬
  • Place, CN Tower
    ‪10 min walk‬
  • Place, Rogers Centre
    ‪10 min walk‬
  • Airport, Toronto, ON (YYZ-Pearson Intl.)
    ‪20 min drive‬

Room options

Apartment

10.0 out of 10
Exceptional
(1 review)
  • Bay view
  • 93 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Elite Apartment

Premium bedding, individually furnished, desk, laptop workspace

Elite Apartment

8.0 out of 10
Very good
(3 reviews)
  • Harbour view
  • 93 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Apartment

Premium bedding, individually furnished, desk, laptop workspace

Luxury Apartment

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Business Apartment

Business Apartment

Business Apartment

  • Park view
  • 93 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Apartment

Apartment

Apartment

  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Exclusive Apartment

Exclusive Apartment

Exclusive Apartment

  • 2 bedrooms
  • Sleeps 4
  • 3 Double Beds and 1 Double Sofa Bed

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About this property

The Fairview Downtown

Hotel connected to the convention center in Toronto
A 24-hour business center, self parking, and laundry facilities are available at this smoke-free hotel. Housekeeping is available on request.
The Fairview Downtown offers 10 accommodations with washers/dryers and coffee/tea makers. Rooms open to balconies. These individually furnished accommodations have separate sitting areas and include double sofa beds and desks. Beds feature premium bedding. Kitchens offer separate dining areas and cookware/dishes/utensils. Bathrooms include shower/tub combinations and hair dryers.

This Toronto hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Smart televisions are featured in guestrooms. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

With your stay at The Fairview Downtown, you're connected to the convention center and just a quick walk from Queen Street West. Features include a 24-hour business center, laundry facilities, and self parking (surcharge).
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Self parking available for a fee
  • Services include luggage storage and a virtual front desk
  • Steps from Queen Street West and 11 minutes by foot from CN Tower
There's an onsite 24-hour business center. The business-friendly The Fairview Downtown also features laundry facilities and local meal delivery service. For a fee, parking is available.

This Toronto hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transport

  • Secured, covered parking on site (CAD 20 per day)
  • Limited on-site self parking

Things to do

  • Shopping centre

Family friendly

  • Dining table
  • In-room kitchen
  • In-room sofa bed
  • In-room washing machine/dryer
  • Laundry facilities
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Luggage storage
  • Virtual front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request) (for a fee)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • No lift
  • Wheelchair accessibility

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Premium bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 45-inch smart TV

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Electric kettle
  • Freezer
  • Kitchen
  • Meal delivery service
  • Paper towels
  • Restaurant dining guides
  • Separate dining area
  • Toaster oven

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Separate sitting area
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 25

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and key retrieval information; your host will greet you
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests
Guests are recommended to download the property's Keycafe mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you, key retrieval

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cleaning fee: CAD 65 per accommodation, per stay
  • Service fee: CAD 20 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: CAD 20 per day (in/out privileges)
  • Housekeeping fee: CAD 65 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property does not have a front desk. Guests arriving after 4:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in instructions and key retrieval information. The host will greet guests on arrival. A virtual front desk provides assistance to guests. Guests are recommended to download the property's Keycafe mobile app before check-in.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

The Fairview Downtown Hotel
The Fairview Downtown Toronto
The Fairview Downtown Hotel Toronto

The Fairview Downtown Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 14 out of 32 reviews
Rating 8 - Good. 6 out of 32 reviews
Rating 6 - Okay. 4 out of 32 reviews
Rating 4 - Poor. 4 out of 32 reviews
Rating 2 - Terrible. 4 out of 32 reviews

8.6/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location.
Stayed 3 nights in Jun 2025

6/10 Okay

Keisha

Travelled with partner
Disliked: Amenities
Overall experience was okay. Only stayed for a night. Coming in took a little longer than expected, we were having trouble with the buzzer and there were some confusions with the dial number. Owner was quick with messages replies through Expedia app which was really great! The place itself was small, kitchen counter was right beside the couch, although their bedroom was spacious. Cleanliness wise isn’t the best. I saw a pimple patch stuck on one of the light switch. Also no garbage in the washroom which I thought was odd and inconvenient. For this part it’s out of the property owner’s control but how the place was built was extremely inconvenient. For instance, I had to open two cabinets just to pull out the utensil drawer. If you’re looking for a place to stay in for a long period of time, I wouldn’t pick this one BUT if you’re there for a night or two then this wouldn’t be so bad, especially for it’s price.
Stayed 1 night in Jan 2025

10/10 Excellent

Shawn

Easy to find and great communication.
Stayed 1 night in Jan 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Nov 2024

10/10 Excellent

Allysha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view, close to everything
Stayed 1 night in Nov 2024

2/10 Terrible

Thomas

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Hoodwinked AGAIN!

Here’s a draft for your review: I am extremely disappointed with my recent booking experience. The property I reserved through your site was listed as a hotel, but it turned out to be an Airbnb. When I arrived at the address provided, there was no hotel—just an empty location. After calling the contact number, I found out the property was located a half hour away in a completely different neighborhood than I originally booked. This caused unnecessary confusion, wasted hours of my vacation time, and left me feeling misled. Accurate listings and locations are critical for a reliable booking platform, and this was a complete failure on your part. I expected much better and will seriously reconsider using this service in the future.
Stayed 1 night in Nov 2024

2/10 Terrible

antonia

Disliked: Cleanliness, staff & service, amenities
Check in I have never experienced such bad service from Expedia, I am hugely disappointed that they have accommodated such people as the one I just stayed with on their website! I booked my accommodation in Toronto, and worked out my itinerary with car pickups from the location I booked. 24 hours before I arrived in Toronto, I was told that I would not be staying at the location I booked. I wasn’t only given a new location with booking information and how to get the keys, the link they provided me with was not working. So I responded. They told me to open the link in the browser. I responded that I tried that , but it wouldn’t work. They just responded with the same reply, again and again. I was a little nervous, because the link was not working. I wasn’t sure if the entire thing was a scam. Who changes locations a day before? When I arrived in Toronto, I went to the new location I was suppose to stay. I tried the key pickup, but it wouldn’t work. I had no internet to get in touch with anyone one. Once I had internet, I noticed, that when I was on my flight over to Toronto, I was given a new location for my stay. The third! It was about 35 min away from the second location. I was given the same link which was not working. By that time I sort of knew it was a scam. I started looking at alternative accommodation while I had internet. By the time I walked away from the city centre, to my 3rd location, there was a key waiting for me. I was relieved, but knew I couldn’t t
Stayed 4 nights in Nov 2024

10/10 Excellent

Brenda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Camille

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location and appartement are great.
Stayed 4 nights in Oct 2024

10/10 Excellent

Marc

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

shantell

Stayed 1 night in Sep 2024

6/10 Okay

Jordan

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Shorted us 1 bed, poor communication, other than that sick apartment and great view of downtown
Stayed 2 nights in Sep 2024

6/10 Okay

Priscilla

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The apartment was very clean and modern with amazing views. We booked a two bedroom but it ended up being a one bedroom with a sofa bed in the living room. They do not have parking so you have to go to a parking garage. Be aware that some charge $20 and then after 6pm another $20. We found a cheaper one that charged only $10. The address they gave was not 431 Queen St West, so it was not close to our concert venue, The Great Hall. We were on Front Street which is close to the CN Tower, Aquarium and Rogers Center. The fridge froze our food and the bed was not very comfortable, but other than those issues we enjoyed our stay.
Stayed 2 nights in Sep 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
super clean very nice place, the view was awesome too!
Stayed 1 night in Sep 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will stay again

Stayed 1 night in Sep 2024

10/10 Excellent

marcus

Liked: Property conditions & facilities
Y
Stayed 1 night in Sep 2024

10/10 Excellent

Dhruv Ketan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was good and property was well maintained
Stayed 5 nights in Sep 2024

2/10 Terrible

Simon

Business traveller
Liked: Staff & service
Disliked: Cleanliness
First, they changes the address my rental on my arrival day. I had booked a property on Queen West, and I ended up in a condo tower near the train tracks. Very noisy with all the trains running all night. The bed sheets smelled like fungus. Please avoid this company.
Stayed 2 nights in Sep 2024

4/10 Poor

Daoud

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The apartment needs lot improvement to host guests in such area and for that price. I don’t recommend this place if you’re going with family and need to relax in There is lots of noise in the night, blinders are broken and the bedroom carpet dirty. The parking spot that came with my booking is so tight and hard to park if you have suv it won’t fit. I regret spending $200 a nigh for this place.
Stayed 2 nights in Sep 2024

4/10 Poor

Roger

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
This was strange. When this was booked it was at a location on Queen St. The day of check in, I found out we were supposed to be in a different location.....was very confusing. I also booked a room with 2 queens and a pull out bed, but there was only 1 queen and a pullout. Sent a message to who runs it, and got no reply.....just a very odd setup
Stayed 1 night in Aug 2024

10/10 Excellent

Dwayne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to downtown
Stayed 2 nights in Aug 2024

10/10 Excellent

Nadine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and easy to find
Stayed 1 night in Aug 2024

8/10 Good

Thevany

Travelled with group
Liked: Cleanliness, property conditions & facilities
We stayed at this property for one night as we were in town for a concert. The place was beautiful and has an amazing view as it is quite central. Secured parking was included, which was also a big plus. A downside however is that this property does not take payments on Expedia itself and so, it was a bit of a hassle to get the booking secured before arriving. As well, the property is listed as 431 Queen St, which is not its actual address. The property is located at 14 York St., which we found out last minute as we contacted the owners. The hassles we faced before arriving brought my 5/5 stars to a 4/5 stars - if the communication was fixed, this place is an excellent option for those looking to stay in downtown Toronto as it’s close to all the major attractions!
Stayed 1 night in Aug 2024

6/10 Okay

Pat

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location for our short stay in a safe and convenient location. A couple of minor issues - instructions to parking was poor and we spent time circling and asking people where to go. No remote for TV. Room had everything we needed. Would go here again.
Stayed 1 night in Aug 2024

4/10 Poor

Brian

Disliked: Cleanliness, staff & service, property conditions & facilities
Parking was terrible couldn’t get into space too small. Very noisy all night as backed onto go train tracks. Reception totally useless. Would not recommend this place at all.
Stayed 1 night in Aug 2024