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Windsor Arms Hotel

5.0 star property
VIP Access

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Photo gallery for Windsor Arms Hotel

Lobby
Presidential Suite, Multiple Beds
Indoor pool
Ballroom
3 restaurants, breakfast, lunch, dinner served; kosher dishes

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
18 Saint Thomas St, Toronto, ON, M5S 3E7
  • Place, University of Toronto - St. George Campus
    ‪1 min walk‬
  • Place, Royal Ontario Museum
    ‪3 min walk‬
  • Place, Downtown Yonge
    ‪5 min walk‬
  • Airport, Toronto, ON (YYZ-Pearson Intl.)
    ‪26 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Junior Suite, 1 King Bed with Sofa bed

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Junior Suite, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(4 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Corner

Suite, 1 King Bed with Sofa bed, Corner

Suite, 1 King Bed with Sofa bed, Corner

  • 93 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite, 1 King Bed with Sofa bed

Deluxe Suite, 1 King Bed with Sofa bed

Deluxe Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 2 Queen Beds

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Junior Suite, 2 Queen Beds

9.6 out of 10
Exceptional
(4 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(1 review)
  • 88 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Presidential Suite, Multiple Beds

Presidential Suite, Multiple Beds

Presidential Suite, Multiple Beds

  • 144 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Queen Sofa Beds

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Living area

Suite, 2 Bedrooms

  • 93 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Large Single Beds

View all photos for Suite, 1 King Bed with Sofa bed

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Suite, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(2 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Windsor Arms Hotel

3 restaurants, a full-service spa, and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour health club, a bar/lounge, and a sauna are onsite.
Windsor Arms Hotel offers 28 air-conditioned accommodations with minibars and espresso makers. These individually decorated and furnished accommodations include sofa beds. 55-inch LED televisions come with premium digital channels and Netflix. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an indoor pool, a 24-hour health club, and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy.
Our customers tell us they can't get enough of Windsor Arms Hotel's great location. During your stay, you're just a quick walk from University of Toronto - St. George Campus. Free WiFi in public areas, 3 restaurants, and a full-service spa are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy a bite to eat at one of the 3 restaurants
  • Cooked-to-order breakfast offered for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to hydrotherapy, aromatherapy, or facials at the spa
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a 24-hour gym, a steam room, and a sauna
  • Guests have great things to say about the helpful staff and the location
  • Steps from University of Toronto - St. George Campus and 5 minutes by foot from Royal Ontario Museum
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Windsor Arms Hotel offers its guests a full-service spa, an indoor pool, and a 24-hour health club. There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A 24-hour business center and meeting rooms are available. A sauna, spa services, and a terrace are also featured at the business-friendly Windsor Arms Hotel. For a fee, parking is available.

This Victorian Toronto hotel is smoke free.

Guests can enjoy cooked-to-order breakfast for a fee.
Gatsby - This restaurant serves breakfast, brunch, lunch, and dinner.
Chagall - This restaurant specializes in kosher dishes and serves dinner only. Open select days.
Tea Room - Onsite restaurant. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered valet parking on site (CAD 60 per night; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Cooked-to-order breakfast available for a fee: CAD 4 to 22 per person
  • 3 restaurants
  • A bar/lounge
  • Couples/private dining

Restaurants on site

  • Chagall
  • Gatsby
  • Tea Room

Things to do

  • 24-hour health club
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Cot (surcharge)
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1927
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Hypo-allergenic bedding
  • Sofa bed

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Jetted bathtub
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch LED TV with premium digital channels
  • Netflix
  • Streaming services

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 50.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Weight limit: 45 lbs per pet
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for CAD 56.50 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 4 to 22 per person
  • Covered valet parking fee: CAD 60 per night (in/out privileges)
  • Pet fee: CAD 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CAD 56.50 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Windsor Arms
Windsor Arms Hotel
Windsor Arms Hotel Toronto
Windsor Arms Toronto
Windsor Arms Hotel Toronto
Windsor Arms Hotel Aparthotel
Windsor Arms Hotel Aparthotel Toronto

Windsor Arms Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 413 out of 621 reviews
Rating 8 - Good. 111 out of 621 reviews
Rating 6 - Okay. 52 out of 621 reviews
Rating 4 - Poor. 22 out of 621 reviews
Rating 2 - Terrible. 23 out of 621 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Nathaniel

Stayed 2 nights in Nov 2025

10/10 Excellent

Raymond

Stayed 4 nights in Nov 2025

10/10 Excellent

tom

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of character
Stayed 2 nights in Nov 2025

10/10 Excellent

Janel

Stayed 2 nights in Oct 2025

10/10 Excellent

John, FLINT

Stayed 2 nights in Oct 2025

10/10 Excellent

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At the Windsor Arms Hotel one might expect Agatha Christie to step out of one of the rooms! This hotel is right out of a page from the Great Gatsby for sure! Our 4th floor junior suite was comfy cozy,clean and very quiet. We didn’t hear a peep from the very loud gathering held in the ballroom on 1 st floor when we returned to our room from a fantastic Lebanese restaurant recommended to us by one of the very friendly and knowledgeable front desk people. Breakfast in the breakfast room was good with great service . Concierge and valet people all very attentive. We were last at this fine old hotel in 1989!It was lovely to see that although it has been renovated not much has changed in its character and that is a good thing!
A guitar on the wall was a fun surprise and perfectly in tune!
Biscuits in our suite another little surprise for us when we came back from our evening outing
Stayed 1 night in Oct 2025

10/10 Excellent

Brian, Los Angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
breakfast was delicious - service outstanding
Stayed 2 nights in Oct 2025

10/10 Excellent

Courtenay

Stayed 3 nights in Oct 2025

10/10 Excellent

Arnauld

Stayed 1 night in Oct 2025

8/10 Good

Tramale

Stayed 3 nights in Oct 2025

10/10 Excellent

Willard M

Liked: Staff & service
I enjoyed a delicious omelette one morning and French toast the next. Food was lovely. We had drinks in the bar one night.
My lovely and spacious room
Stayed 2 nights in Oct 2025

10/10 Excellent

Mark

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was impeccable. The hotel is very well kept and the staff is very friendly. We’ll be back for sure
Stayed 1 night in Oct 2025

10/10 Excellent

Ian

Stayed 1 night in Oct 2025

10/10 Excellent

jasneet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and friendly staff!
Stayed 1 night in Sep 2025

10/10 Excellent

Wayne

Business traveller
Liked: Cleanliness, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

michael, Danvers

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was a pleasant experience. everything went well
Stayed 3 nights in Sep 2025

8/10 Good

Inna, KENSINGTON

Stayed 1 night in Aug 2025

10/10 Excellent

Anuja

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
A lovely boutique hotel in Yorkville! Service was fantastic, our room was clean and spacious, the free bubbly and cookies, as well as really nice selection of free tea and coffee in the room was a nice touch. The decor is a bit dated, I’m not sure it’s giving luxury the way it maybe used to. But the spa is fantastic - highly recommend! Altogether a nice stay in Toronto!
Saltwater pool
Salt cave
Lobby
Stayed 1 night in Aug 2025

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quality hotel with friendly staff and convenient location to downtown Toronto amenities. The nightly cookies were excellent.
Stayed 2 nights in Aug 2025

10/10 Excellent

Elise

Stayed 1 night in Aug 2025

10/10 Excellent

Sandro

Liked: Cleanliness
Stayed 1 night in Jul 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Sandra

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a gem in the city. We love the charm and afternoon tea is excellent.
Stayed 2 nights in Jul 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful Boutique Hotel. It is nice to be remembered when we show up for another stay. This was our third.
Stayed 3 nights in Jul 2025

10/10 Excellent

Sandra

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, great breakfast experience too.
Stayed 2 nights in Jul 2025