See all properties

Hostería Pionero

Property class: 3

Choose dates to view prices

Photo gallery for Hostería Pionero

A room with a bay window overlooking a scenic landscape.
A cozy living room with a sofa, round coffee table, and wicker chairs.
A bar area with a wooden counter, stools, and a refrigerator stocked with beverages.
A living room with a sofa, armchair, and coffee table, large windows with curtains, and a view of trees.
A bedroom with a bed, a radiator, a window with curtains, a mirror, and two framed pictures on the wall.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Bar
  • Housekeeping

Explore the area

View in a map
Avenida Bernardo O´Higgins s/n, Villa Cerro Castillo, Torres del Paine, Magallanes, 6170000
  • Place, Lake Sarmiento
    ‪57 min drive‬
  • Place, Amarga Lake
    ‪59 min drive‬
  • Airport, Puerto Natales (PNT-Teniente J. Gallardo)
    ‪74 min drive‬

Room options

View all photos for Premium Double or Twin Room, Private Bathroom

A bedroom with a wooden headboard, a large bed with patterned bedding, a bench, a floor lamp, and a view of greenery outside.

Premium Double or Twin Room, Private Bathroom

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Standard Double or Twin Room, Private Bathroom

A room with two beds, wooden headboard, a framed picture on the wall, and a window with a view of greenery and a playground.

Standard Double or Twin Room, Private Bathroom

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 1 Single Bed

View all photos for Family Apartment, 1 Bedroom, Ensuite

A bedroom with a bed, two nightstands, a lamp on each, a wooden floor, and a headboard with a woven design.

Family Apartment, 1 Bedroom, Ensuite

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Apartment

A bedroom with a bed, a radiator, a window with curtains, a mirror, and two framed pictures on the wall.

Family Apartment

  • Garden view
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed and 2 Large Single Bunk Beds

Similar properties

Living area
Morrena Lodge
Torres del Paine
  • Breakfast included
  • Restaurant
  • Housekeeping
4.6 out of 5, Wonderful, 181 reviews
Morrena Lodge

About this property

Hostería Pionero

This smoke-free inn features a restaurant, a bar/lounge, and concierge services. Free buffet breakfast and free self parking are also provided. Additionally, tour/ticket assistance, a garden, and a front-desk safe are onsite.
Hostería Pionero offers 9 accommodations. Each accommodation is individually decorated. Beds feature premium bedding. Bathrooms include showers and complimentary toiletries. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.
Features at Hostería Pionero include free breakfast and self parking, plus a restaurant.
  • Free buffet breakfast served daily
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • 31.1 mi (50.1 km) from Amarga Lake
  • Local-area shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily.

A terrace, tour/ticket assistance, and a garden are also featured at Hostería Pionero. Free self parking is available.

This 3-star Torres del Paine inn is smoke free.

Guests are served free buffet breakfast daily from 7:00 AM to 9:30 AM.
Onsite venue - This restaurant serves breakfast, lunch, and dinner. Open daily.

Property amenities

Parking and transport

  • Free offsite parking within 100 metres
  • Area shuttle (surcharge)
  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:30 AM
  • A bar/lounge
  • A restaurant

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • No lift

More

  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • 2 private bathrooms
  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Heating
  • Individual decor
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before 10:30 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between April 16 and October 15.

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Hostería Pionero

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 338.00 per vehicle

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk at this property is open daily from 7:00 AM - 11 PM.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hostería Pionero Inn Torres Del Paine
Hostería Pionero Inn
Hostería Pionero Torres Del Paine
Hostería Pionero Inn
Hostería Pionero Torres Del Paine
Hostería Pionero Inn Torres Del Paine

Hostería Pionero Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 32 out of 81 reviews
Rating 8 - Good. 26 out of 81 reviews
Rating 6 - Okay. 13 out of 81 reviews
Rating 4 - Poor. 6 out of 81 reviews
Rating 2 - Terrible. 4 out of 81 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Britta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was perfect for what we needed. A quiet place to sleep for a night and close enough to Torres del Paine NP, we could return early in the morning. The room felt cold, but the warm comfy bed and blankets kept us warm at night. We slept well! The breakfast was more than enough and the staff was nice.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Georges

Liked: Cleanliness, amenities, property conditions & facilities
Excellent place.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Tracy

Liked: Cleanliness, property conditions & facilities
The staff were amazing, the room and bathroom were clean and recently renovated.
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

jingbi

Liked: Cleanliness, amenities, property conditions & facilities
The staff are very nice !
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Peian

Liked: Cleanliness, staff & service, amenities
Staff is nice
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities
Very clean. Helpful staff.
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Holly

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, Tania was lovely and great service, the property was so relaxing and nice to be surrounded by nature. The dogs on the property were also a lovely surprise. The location is what you pay for to be closer to the national park saving you some time.
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Vinod Kumar

Liked: Cleanliness, staff & service
Excellent staff and dinner but hot water is an issue especially if you leave early mornings
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Janet Ho

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is a gateway to Torres Del Paine Park. The room’s size is good, hot water heater needs to warm up to 8 minutes, I suggest to use Apple map instead google map in the area
Stayed 3 nights in Feb 2026
Verified review

6/10 Okay

Paresh

Google maps does not show correct location. Place is very beautiful. Only thing is if you come to this place late at night, let them know up front
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Chandan

Liked: Cleanliness, property conditions & facilities
Good hotel to stay just outside Torres del Paine park on east side. Staff is helpful and friendly. Rooms are comfortable and bathrooms clean. Breakfast is ok. Make sure to check with reception how to get in if coming late in night, as there's no staff after 11 PM till 6 AM. Overall a good stay in nature
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Zoe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay here! The staff and accomodation made for a very special Christmas. I would recommend Hosteria Pionero to anyone and I will be returning.
Stayed 2 nights in Dec 2024
Verified review

6/10 Okay

Kimberly

Staff was very kind, but the owner seemed to hate having guests. It was absolutely not worth the price we paid
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

Shujie

Liked: Cleanliness, staff & service
Staff is nice and friendly. Dinner was good.
Stayed 2 nights in Dec 2023
Verified review

6/10 Okay

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities

Good place to stay but better options.

overall nice place and great service in the restaurant. Unfortunately the room was freezing cold (heating only turned on in the evening + morning) and price of dinner overpriced compared to price levels in Castillo/ in the area. There are better options to stay for value for money closer to the city center.
Stayed 1 night in Jan 2025
Verified review

6/10 Okay

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Having read previous reviews we were rather worried about we would greet us on arrival however: - we had a nice room on the 1st floor. Water pressure wasn’t great but if you started the shower 5 minutes before you needed it the. The water was nice and hot. - staff were very friendly, helpful and eager to please. - we ate at the hotel (US$45 each) as there weren’t any other options in Cerro Castillo. The 3 course evening meal (we had a choice of 2 dishes) was very nice. - Breakfast (coffee, cheese and ham) was good. There were other options (cakes, cereal and yoghurt) that we didn’t try. - There was no Wifi in our room. Overall if you need a stop over in Cerro Castillo then don’t be put off by all the reviews. That said the cost at US$250 per night is expensive and certainly not value for money.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Robert

Beautiful
Stayed 2 nights in Jan 2024
Verified review

8/10 Good

Jerry

Liked: Cleanliness, staff & service
A pricier option as accommodation. Very poor service for WiFi. Dining options very limited. Adequate breakfast. Nice quiet country setting.
Stayed 4 nights in Mar 2025
Verified review

6/10 Okay

anil

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Would not recommend this hotel. No internet food too expensive, poor breakfast No reason to spend extra to stay here v/s Porto natales. Recommend skipping this property
Stayed 3 nights in Feb 2025
Verified review

4/10 Poor

B

Liked: Staff & service
Disliked: Property conditions & facilities
The staff was very friendly, but there was often no hot water for showers and the rooms were very cold. We were disappointed with the food as well.
Stayed 3 nights in Feb 2023
Verified review

8/10 Good

lina

Liked: Cleanliness, staff & service, property conditions & facilities
I was really disappointed to see our bill of almost 400 dollars for 2 dinner for 3 people. The hotel charged us in dollars and the prices. 55 dollars per person . 5 dollars for a bottle of water.. The service was amazing but definitely not a fair price and mostly because ww didn’t get a print menu
Stayed 2 nights in Feb 2025
Verified review

4/10 Poor

Michael E.

Disliked: Cleanliness, amenities, property conditions & facilities
The rooms was OK, but there was not an option for do not disturb/no housekeeping. My stuff got moved around and because there was no safe, things like my passport and credit cards were touched. The staff were friendly, but meals, except breakfast, are not included. The dinner I ate was $45. It was alright. The windows do not have bug screens or anything of that nature, so when the housekeepers opened up the windows when they cleaned, flies and other insects got everywhere in the room. The flies were all over. Both alive and dead. Not worth the price. The staff were exceptionally helpful, and that is all that is keeping this from a one star review. I would advise looking to other accomodation.
Stayed 2 nights in Jan 2026
Verified review

2/10 Terrible

Beny

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No hot water. The tub is unsafe. The rooms were freezing cold. We left after the first night even though we had to pay for two nights in advance.
Stayed 2 nights in Mar 2024
Verified review

2/10 Terrible

Matt

Disliked: Amenities, property conditions & facilities
There was no hot water and the property was not heated and cold and that for an extremely high price. Bad and way to expensive!
Stayed 1 night in Dec 2024
Verified review

2/10 Terrible

Sanya

Liked: Cleanliness
Disliked: Property conditions & facilities
One of the worst hotel experiences we’ve ever had. • The hotel is extremely hard to find, Google Maps doesn’t work properly, and when we called reception for help, they hung up on us three times. • The toilet flush was broken, leaving us with a clogged toilet by morning. • The USD 40 packed lunch was a joke: a dry, tasteless, uncooked sandwich and a protein bar. • Prices are charged as if the hotel is inside the park with great views—the room view was nothing like that. • The water heater was old and took 10+ minutes to heat every time. • The bathroom heater is dangerously placed near the WC and could cause burns. • No charging ports in the room—the only outlet was in the bathroom. Overpriced, poorly maintained, unsafe, and shockingly unprofessional. Avoid this place.
Stayed 1 night in Dec 2025