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Hotel Lago Grey

Property class: 3.5

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Photo gallery for Hotel Lago Grey

A restaurant with a view of a mountain range and a lake.
A modern interior with a bar area, seating arrangements, and artwork on the walls.
A modern reception desk with a wooden counter, a glass vase with branches, and a wall-mounted circular light fixture.
A modern building with large windows and a wooden deck.
A bedroom with a large window, a bed, a chair, a table, and a lamp.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Bar
  • Laundry room
  • Housekeeping

Explore the area

View in a map
Sector Lago Grey S/N, Torres del Paine, Magallanes y Antartica Chilena, 8320000
  • Place, Torres del Paine National Park
    ‪1 min walk‬
  • Place, Lago Pehoe
    ‪55 min drive‬
  • Place, Salto Chico Falls
    ‪57 min drive‬

Room options

View all photos for Standard Double Room, 1 Queen Bed

A bedroom with a large bed, a bedside table, a chair, a window with curtains, and a TV mounted on the wall.

Standard Double Room, 1 Queen Bed

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room, 1 King Bed

A modern hotel room with a large bed, a view of a snowy landscape, a black chair, and two bedside lamps.

Superior Double Room, 1 King Bed

  • Lake view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, Multiple Beds (Twin)

A neatly arranged bedroom with a bed, a chair, a bedside table with a lamp, and a window with curtains.

Standard Double Room, Multiple Beds (Twin)

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Superior Double Room, Multiple Beds (Twin)

A hotel room with two beds, a chair, and a large window offering a view of a snowy landscape.

Superior Double Room, Multiple Beds (Twin)

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

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About this property

Hotel Lago Grey

Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and concierge services.
Hotel Lago Grey offers 60 accommodations with safes and complimentary toiletries. LCD televisions are featured in guestrooms. Bathrooms include shower/tub combinations. Housekeeping is offered daily and hair dryers can be requested. Cribs/infant beds (complimentary) are also available.
The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Hotel Lago Grey, you'll be within walking distance of Glacier Grey. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi in some public areas
  • Free self parking
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • 13.2 mi (21.2 km) from Torres del Paine National Park and 1 mi (1.6 km) from Glacier Grey
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Hotel Lago Grey also features a garden, coffee/tea in a common area, and concierge services. Self parking is free.

This 3.5-star Torres del Paine hotel is smoke free.

Guests are served free buffet breakfast daily from 7 AM to 10 AM.
Hotel Lago Grey has a restaurant on site.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7 AM to 10 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Boat tours

Family friendly

  • In-room cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Garden
  • In a national park
  • On a lake

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV

More

  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 15

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Lago Grey

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Lago
Hotel Lago Grey
Hotel Lago Grey Torres Del Paine
Lago Grey
Lago Grey Hotel
Lago Grey Torres Del Paine
Hotel Lago Grey Hotel
Hotel Lago Grey Torres del Paine
Hotel Lago Grey Hotel Torres del Paine

Hotel Lago Grey Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 80 out of 136 reviews
Rating 8 - Good. 37 out of 136 reviews
Rating 6 - Okay. 14 out of 136 reviews
Rating 4 - Poor. 4 out of 136 reviews
Rating 2 - Terrible. 1 out of 136 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Thieu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a great hotel option in teh park with a beautiful view and great excursions.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Galia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very unique hotel, but too expensive
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Satinath

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location and staff. Everyone went out of their way to make sure we had a great stay. Rooms are comfortable and our room had a great view.
Stayed 2 nights in Jun 2025
Verified review

8/10 Good

Kerry

Liked: Cleanliness, property conditions & facilities
Expensive for what it is, but incredible to have the location and facility where it is. Room needed vacuuming, food was generally very good. Hot tub or sauna is sorely missing.
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Dominic

Liked: Cleanliness, staff & service
Disliked: Amenities
Room was ok, somewhat old, heat did not work, WiFi only in hotel lobby, not in room. Lobby area was nice and the food (breakfast and dinner) was quite good. Staff were pleasant and helpful. Paid $500 per night during peak season, seemed a bit excessive for what you got, even accounting for location. One of only two hotels that operate in Torres del Paine park, likely why they can charge as much as they do.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Raj

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful hotel in an amazing setting. The staff really make guests feel welcome! And the views are spectacular!
Stayed 5 nights in May 2025
Verified review

6/10 Okay

Ruth

Liked: Cleanliness
Fundamentally this hotel has a lot to offer in terms of its location, and the bed was comfy / restaurant was decent, but overall we were very disappointed with the rooms, which are basically portakabins with super thin walls, cracked floorboards, lukewarm showers and no charm. The restaurant staff were all pretty unfriendly too. By far the worst value for money of anywhere we stayed in Patagonia.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location on the lake with gorgeous picturesque views and fantastic service.
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was off peak and hence the hotel was quiet. We I loved the quiet and sense of freedom. The walking trails are still good to walk during winter.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Katharine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Lago Grey! The excursions they offered were fun and well rounded! And the staff and food was nice!
Stayed 3 nights in Sep 2023
Verified review

10/10 Excellent

Guilherme

Liked: Cleanliness, staff & service, amenities
What to say? The hotel is unbelievable. Everything is awesome, but of course, the location and views are the top features. Also, a special thanks to the staff who went 100% out of their way to help us with an issue we had with our rental car. They've done much more than I expected and that shows that the hotel is really worried about providing a top notch experience for the guests and not only rely on the location and view. I'd 100% go back. It's worth every cent.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Very unique location! Beautiful sunrise on the mountains. Great dinner and breakfast.
Stayed 1 night in Mar 2024
Verified review

8/10 Good

Arthur

Liked: Cleanliness, staff & service
Great location to take the Lago Grey boat
Stayed 2 nights in Apr 2024
Verified review

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast and dinner. Great staff. Stunning views. The driveway and parking lot could be improved, lots of potholes and no defined parking spaces.
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lago Grey is one of a kind. The views of the lake and the mountains from the rooms are astonishing. The main lounge is very nice and the food is good. The rooms are somewhat small though the bathrooms are very good. Overall a pleasant stay, highly recommendable. The staff is amazing - really amazing!
Stayed 3 nights in Mar 2025
Verified review

8/10 Good

JING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Met expectations. Friendly staff. Good food!
Verified review

10/10 Excellent

ZIHAO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in the national park. The view is unique. You should definitely stay here if you like nature. However, the room can be cold during winter time.
Stayed 1 night in Sep 2024
Verified review

6/10 Okay

Limor

Liked: Property conditions & facilities
No hot water in the morning. Bathroom was not cleaned everyday
Stayed 4 nights in Dec 2025
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place to start the W-hike

Best choice, but still expensive.
Verified review

6/10 Okay

Marilee

Liked: Cleanliness
Disliked: Staff & service
Overcooked food no internet in rooms. Paying for view not amenities and hotel services
Stayed 2 nights in Dec 2024
Verified review

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Overall overpriced

Overall hotel is overpriced for what you get compared to other hotels in the park. Service is okisch but food/breakfast a bit disaponting
Stayed 1 night in Jan 2025
Verified review

8/10 Good

JESSICA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean and service is good. No Mountain View or lake view of this room which was not my expectation or the room pictures showed in the Expedia when I book the room
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a truly excellent stay! The room was beautiful and had a fantastic view of the lake, mountains, and glacier! The common areas were comfortable and the view could not be beat. Can’t say enough about how great all the staff was. They were all friendly and welcoming. I appreciated them helping me plan out things to see that suited my interests. The boat ride to the glacier was a once in a lifetime kind of experience. I would absolutely recommend this hotel and hope to be able to return again.
Stayed 4 nights in Sep 2024
Verified review

8/10 Good

Ramon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are nice, the food is very good, the place is awesome. You have to know however that booking a premium room doesn’t guarantee you a nice view of the lake and the mountains. Many of the most expensive rooms have trees right in front of them, making the view more or less interesting.
Stayed 1 night in May 2024