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Hotel New Otani Tottori

3.5 star property

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Photo gallery for Hotel New Otani Tottori

Lobby
Minibar, desk, free WiFi, bed sheets
Superior Double Room
Exterior
Daily buffet breakfast for a fee

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Parking available
  • Business services

Explore the area

View in a map
2-153 Imamachi, Tottori, 680-0822
  • Place, Tottori Folk Crafts Museum
    ‪3 min walk‬
  • Place, Yamabiko Museum
    ‪3 min drive‬
  • Place, Tottori Prefectural Museum
    ‪4 min drive‬
  • Airport, Tottori (TTJ)
    ‪10 min drive‬

Room options

View all photos for Standard Single Room, Non Smoking

Standard Single Room, Non Smoking

Standard Single Room, Non Smoking

8.4 out of 10
Very good
(7 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Double Room, Non Smoking

Minibar, desk, free WiFi, bed sheets

Standard Double Room, Non Smoking

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Twin Room, Non Smoking (Triple Occupancy)

Standard Twin Room, Non Smoking (Triple Occupancy)

Standard Twin Room, Non Smoking (Triple Occupancy)

7.4 out of 10
Good
(3 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Single Room

Superior Single Room

Superior Single Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

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About this property

Hotel New Otani Tottori

This hotel features 4 restaurants, 2 bars/lounges, and valet parking. WiFi in public areas is free. Additionally, 24-hour room service, a 24-hour front desk, and a front-desk safe are onsite.
Hotel New Otani Tottori offers 136 air-conditioned accommodations with minibars and coffee/tea makers. Televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, slippers, bidets, and complimentary toiletries.

This Tottori hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

During your stay at Hotel New Otani Tottori, you're just a quick walk from Tottori Folk Crafts Museum. Features include free WiFi in public areas, plus 4 restaurants and 2 bars.
  • Free WiFi and wired Internet
  • Grab something to eat at one of the 4 restaurants, or stop for a drink at one of the 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Amenities include a front-desk safe, meeting rooms, and an elevator
  • Just a 2-minute drive from Yamabiko Museum and a few minutes from Tottori Prefectural Museum
There are 4 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi and wired Internet are free in public spaces. Hotel New Otani Tottori also features 24-hour room service, a front-desk safe, and an elevator. For a fee, parking is available.

Smoking is allowed in designated areas at this 3.5-star Tottori hotel.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.
Hotel New Otani Tottori has 4 restaurants on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Covered parking on site (JPY 600 per night; includes in/out privileges)
  • Covered valet parking on site (JPY 600 per night; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 1,850 per person
  • 2 bars/lounges
  • 4 restaurants

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Spa

  • Body treatments

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Front entrance ramp
  • Lift (89 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Pay films
  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for JPY 4000.0 per night.
  • Cribs (infant beds) are available for JPY 1900.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 1850 per person
  • Covered self parking fee: JPY 600 per night (in/out privileges)
  • Covered valet parking fee: JPY 600 per night (in/out privileges)
  • Crib (infant bed) fee: JPY 1900.0 per night
  • Rollaway bed fee: JPY 4000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel New Otani Tottori
New Otani Tottori
Hotel New Otani Tottori Hotel
Hotel New Otani Tottori Tottori
Hotel New Otani Tottori Hotel Tottori

Hotel New Otani Tottori Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 44 out of 137 reviews
Rating 8 - Good. 63 out of 137 reviews
Rating 6 - Okay. 25 out of 137 reviews
Rating 4 - Poor. 1 out of 137 reviews
Rating 2 - Terrible. 4 out of 137 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Steven

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable room in an excellent central location
Stayed 1 night in May 2025
Verified

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Super efficient staff, immaculate hotel and city Full of charm
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable room

Very comfortable and clean room
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Kohei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can be recommended for business and sightseeing, both types of use.
Stayed 1 night in Jul 2024
Verified

8/10 Good

Kyoko

Liked: Cleanliness, staff & service, amenities
It was clean. The room is big enough. Furnitures and decor looked dated and not renovated.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location, Undeniable Brand!

First of all, the hotel is located right in front of Tottori Station so access is spectacular. Secondly, “New Otani” is a great Japanese brand and this hotel is no exception. The service is superior, the food is excellent and the price is really reasonable : )
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Very small breakfast
Stayed 3 nights in Oct 2024
Verified

8/10 Good

Teresa

Liked: Staff & service, amenities
room is smaller than expected
Stayed 1 night in Nov 2024
Verified

2/10 Terrible

Yeu Kwong

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Scariest experience ever

The room is quite old. Open room door with physical key. No rfid card. Suddenly Power outage at 2-3am. Very bright Backup white light turned ON in the room. No air con. Toilet cannot flush as no electric. Can’t sleep until 7am. Go for breakfast. Lift not working. Go down the dark aisle and stairs like ghost movie. Very scary. When reached restaurant, there was long Queue. No light and air con. Very romantic. No coffee as machine cannot operate. Quickly check out. oh No highest floor 13. How to carry down luggages, you think you.
Stayed 1 night in Sep 2025
Verified

8/10 Good

SEONGWAN

Liked: Cleanliness, staff & service, property conditions & facilities
오래되긴 했지만 새로 리모델링 한것같아 나름 깨끗함
Stayed 2 nights in Mar 2026
Verified

8/10 Good

WAI KWOK H

Liked: Cleanliness, staff & service, property conditions & facilities
早餐非常少選擇
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

kyosuke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
はい
Stayed 1 night in Mar 2026
Verified

8/10 Good

Mitsuko

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
トイレの段差(配管の都合では仕方ないのですが)が私にはきつかった。 他は過不足ありません。いいホテルですq
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Chisato

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
アメニティは綺麗にセットされていました。掃除も丁寧でした
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Nobuko

Liked: Cleanliness, staff & service, property conditions & facilities
とにかく鳥取駅前で雨もほとんど濡れずに到着できます　施設自体は古さを感じるものの清掃は行き届いているし　立地を考えたらありがたい 朝食は　素泊まりにして　あとで朝食だけ別で会計するより　チェックインの際に宿泊とセットで計算していただいた方がお得です 今回お部屋に忘れ物をしてしまい　連絡して対応していただいたんですが　とても丁寧で本当に助かりました ありがとうございました
鳥取の大山牛乳　大山ヨーグルト 豆腐ちくわなど地産地消で美味しかったです
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

AYAMI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝食の種類も豊富で、部屋も綺麗だった。
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Yasuo

Disliked: Staff & service, property conditions & facilities
昔は良かったのだろうけど、お客さんも少ないのか、サービスクオリティは今ひとつ
Stayed 1 night in Mar 2026
Verified

8/10 Good

Kozue

Liked: Cleanliness, property conditions & facilities
客室は快適でしたがアメニティが全く準備されていないことに驚きました このクラスのホテルは通常基本的な物を揃えていただいていると思っていました(クレンジングや化粧水等) 今後改善していただけると嬉しいです
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Takehito

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
素晴らしいホテルでした。リピートしたいです。
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

TOSHIKI

Liked: Cleanliness, staff & service, property conditions & facilities
ありがとうございます！
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Akemi

Disliked: Amenities, property conditions & facilities
駅前という事なので多少仕方ないのかもしれないが、電車の音や駅のアナウンスがしょっちゅう聞こえてきた。部屋の窓の風切り音も気になった。バス＆トイレはリノベーションしたのか、室内に比べるとキレイだったが、部屋との段差が大きく、年配の方には辛いのではないか？と思った。部屋の照明が暗すぎた。テーブルセットの椅子が座りにくかった。洗顔料や化粧水、飲料水(ペットボトル等)の用意があると良いと思った。 朝食ビュッフェは、種類が沢山あり、美味しかったので満足した。特に牛すじ煮込みとソフトクリームは美味だった。
Stayed 1 night in Sep 2025
Verified

6/10 Okay

HIROYUKI

Liked: Cleanliness, staff & service
古い建物の割には清潔感あってよかったです
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

SHINICHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
過去一快適に過ごせました。さすがニューオータニ！ 次回の利用したいです。
Stayed 2 nights in Aug 2025
Verified

8/10 Good

???

Liked: Cleanliness, staff & service, property conditions & facilities
ケーキとコーヒーのセット、コーヒーを無料で追加で、入れて欲しかった 夜のフライセット、えびが3匹もついて、白身魚も、美味しかったです
Stayed 1 night in Aug 2025
Verified

8/10 Good

??

Liked: Cleanliness, staff & service, property conditions & facilities
広くゆったりとしたロビーによって，心にうとりができます。
Stayed 1 night in Apr 2025