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Grand Hotel d'Orléans

3.0 star property

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Photo gallery for Grand Hotel d'Orléans

Exterior
Exterior
Exterior
Terrace/patio
Classic Room, 1 Bedroom

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Pet-friendly
  • Air conditioning

Explore the area

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72, rue de Bayard, Toulouse, Haute-garonne, 31000
  • Place, Capitole de Toulouse
    ‪11 min walk‬
  • Place, Place du Capitole
    ‪12 min walk‬
  • Place, Zenith de Toulouse
    ‪9 min drive‬
  • Airport, Toulouse (TLS-Blagnac)
    ‪13 min drive‬

Room options

View all photos for Classic Room, 1 Bedroom

Classic Room, 1 Bedroom

Classic Room, 1 Bedroom

8.6 out of 10
Excellent
(14 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Triple Room

Triple Room

Triple Room

  • 22 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Comfort Room

Comfort Room

Comfort Room

7.6 out of 10
Good
(4 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Room

Superior Room

Superior Room

8.0 out of 10
Very good
(2 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Family Room

Family Room

Family Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed OR 1 Queen Bed and 1 Twin Sofa Bed

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About this property

Grand Hotel d'Orléans

Hot springs hotel with a restaurant connected to the convention center in Toulouse
A restaurant, a bar/lounge, and a coffee shop/cafe are available at this hotel. WiFi in public areas is free. Additionally, coffee/tea in a common area, a business center, and conference space are onsite. Housekeeping is available on request.
Grand Hotel d'Orléans offers 54 air-conditioned accommodations with safes and coffee/tea makers. Televisions come with satellite channels. Bathrooms include bathtubs or showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Grand Hotel d'Orléans. During your stay, you'll be connected to the convention center, and just a quick walk from Canal du Midi. You'll find features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking and extended parking available for a fee
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Within a 15-minute walk of Place du Capitole and Capitole de Toulouse
  • Local-area shuttle service available for a fee
  • Pets welcome for a fee
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A business center and 4 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 646 square feet (60 square meters) and includes conference space. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Grand Hotel d'Orléans. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Toulouse hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 10:00 AM.
La Ripaille - This brasserie serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Area shuttle (surcharge)
  • Parking on site (EUR 15 per night; includes in/out privileges)
  • Extended parking on site (EUR 15 per day)
  • Limited on-site parking
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends; EUR 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Private picnics

Restaurants on site

  • La Ripaille

Things to do

  • Bicycle storage

Family friendly

  • Children's games
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 4 meeting rooms
  • 646 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally-owned and organised tours and activities
  • No plastic water bottles
  • Reusable cups
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 0-inch TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per day
  • Weight limit: 33 lbs per pet
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 7 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 15.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.30 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 15 per person
  • Self parking fee: EUR 15 per night (in/out privileges)
  • Extended parking fee: EUR 15 per day
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children 7 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Grand Hotel d'Orléans Hotel
Grand Hotel d'Orléans Toulouse
Grand Hotel d'Orléans
Grand Hotel d'Orléans Toulouse
Grand Hotel d'Orléans Hotel Toulouse

Grand Hotel d'Orléans Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 115 out of 334 reviews
Rating 8 - Good. 141 out of 334 reviews
Rating 6 - Okay. 57 out of 334 reviews
Rating 4 - Poor. 13 out of 334 reviews
Rating 2 - Terrible. 8 out of 334 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities

Impressive

One of the best hotel for the price around the Matabiau station area. The insonorisation was very good even though I was on the first floor with a window directly on the street. The room (Twin Room) was bigger (like way bigger) than expected. The staff was super nice at our arrival and the room was very clean. The breakfast is quite cheap, 4.5 euros for an express breakfast which is good value. The only tiny negative is that the mattresses were a bit stiff for my taste. I still felt well rested in the end and would come back anytime i'm in Toulouse
Stayed 3 nights in Jul 2025

8/10 Good

Karen

Stayed 1 night in Jul 2025

10/10 Excellent

Haruna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is little far from the city centre of Toulous, but it is conveniently located near theain train station.
Stayed 2 nights in Jul 2025

10/10 Excellent

Sadie

Stayed 1 night in Jul 2025

6/10 Okay

Laurie

Liked: Staff & service

Varied

Hotel was a bit worn. It was average. Room very bland but maybe there are nicer rooms. V close to train station and 10 min walk to city centre. Staff very helpful.
Stayed 2 nights in Jun 2025

6/10 Okay

Yu

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I booked a larger bed with a twin bed, it turned out to be a one larger bed with a sofa bed. They wouldn’t change it till the second night to split the larger bed into two twin beds. The safe needs a pair of keys to operate. No filtered water. There is no ventilation for the bathroom. It got very damped and the air was stagnant after used. Comparing the second hotel we stayed next street within same price range, I got to give it a 3 out of 5 at most.
Stayed 2 nights in Jun 2025

10/10 Excellent

R

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Roger

Liked: Staff & service, property conditions & facilities
Small hotel with character and very near the station. Staff were very helpful and breakfast was excellent.
Stayed 1 night in Jun 2025

10/10 Excellent

Gerard

Liked: Cleanliness, property conditions & facilities, room comfort

Pretty hotel.

I cant fault this hotel. Close to the train station, but far enough away not to cause any problems. The interior of the hotel was very well designed. I felt it could have been in new orelans.
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Very near train station.

Property is a 3 minute walk from the main train station. Room includes an excellent European breakfast. Property is very eco friendly. Very friendly front desk. Many dining options within 1 block. Highly recommended
Stayed 1 night in Apr 2025

4/10 Poor

Barry L Devita

Disliked: Cleanliness, property conditions & facilities, room comfort

Keep looking....you'll find better

There was an big event going on in Toulouse and the hotel staff tried a "bait and switch" We paid for a medium room and were given a basic. We had to go to the front desk and explain that we were given the wrong tier of room. They were quick to rectify it, but I can't help fell that it was intentional. The room was dirty and dark, the bathroom was awful with tiles literally falling off the wall and put back in place with caulk. The HVAC system did not work and the room got stuffy very quickly. The room we had a window but not to the outside, it was towards the common atrium so, there was no way to get any air movement in the room. The breakfast was OK and parking was limited. We were really disappointed. Do not go by the pictures.
Stayed 1 night in Apr 2025

8/10 Good

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good area

I needed an hotel near the train station and expected the area to be not the nicest, but I was very pleasantly surprised. Clean and safe.
Stayed 1 night in Mar 2025

8/10 Good

Sophie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The layout of the rooms in this hotel is lovely and quaint. The staff are very friendly and helpful. The breakfast offering is good and varied. The location is excellent: the hotel is very close to the train station, the coach station and the shuttle bus to the airport, as well as only a 15 mins walk to the main square in the city centre. I had a very pleasant stay here whilst in Toulouse for a few days.
Stayed 4 nights in Mar 2025

4/10 Poor

Timothy

Travelled with group
Liked: Staff & service
The room faced a main busy street. The windows only had sheets, no curtains, made for difficult sleeping. People would smoke below the window so you could smell the smoke through the night.
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was pleasant and fronted onto the street. The bed was a little harder than I would have liked, but otherwise the room was good and offered the usual facilities one expects of a hotel in this class.
Stayed 4 nights in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good choice

It is a very basic hotel, the best part is it is very close to the train station, which is convenient if you travel to or from Toulouse by train. Overall it fitted my needs for the price I paid
Stayed 2 nights in Nov 2024

8/10 Good

Amy, Indian Head

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is well located near the train station and 15-20 minute walk to the main sites. The breakfast was good, and everything was very clean. It is a family owned hotel, so if you like to support small businesses, it's a good choice. My room was a bit worn and plain, but it had everything i needed.
Stayed 4 nights in Nov 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice property in a fantastic location
Stayed 2 nights in Nov 2024

8/10 Good

chris

Liked: Cleanliness, staff & service
Nice hotel but area a little bin seedy
Stayed 2 nights in Nov 2024

8/10 Good

Alissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Clean room. Short walk to train station and metro. Nice breakfast with hot and cold food choices.
Stayed 3 nights in Oct 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I chose this hotel because it was old and historic. In it's 175 years it has been updated, yet they showed respect for its history. Some ancient beams are still exposed. The place is decorated with some furniture and artifacts from its past. I love that. I was grateful for the elevator, a TV, a hair dryer and a relatively spacious and modern room. They serve a wonderful breakfast! Everything you could want. Fresh ground coffee, fresh squeezed OJ. Nice fruit, breads, yogurt, meat and eggs. The location is very close to the train station, and every day I was able to walk to the Capitole and environs to explore this amazing historic and beautiful city on foot. But there are a couple Metro stations nearby if you need them, which I did on occasion. In fact there is a bus stop in front of the train station where you can pick up a bus to the airport. The hotel will provide a very helpful map! The Grand Hotel d'Orleans is a great place to stay!
Stayed 1 night in Oct 2024

8/10 Good

CARLOS

Travelled with group
Liked: Staff & service
It is a very well located hotel, close to the city center and the train station. We used the paid parking, which was very convenient. The room was a bit smelly and outdated. The bed had a couple of bedbugs in it, which made us wary of sleeping there, but that was it. It is an old building, so you can expect this kind of things.
Stayed 2 nights in Aug 2024

8/10 Good

James, Royal Oak

Travelled with partner
Liked: Cleanliness, staff & service
Easy walk from the train station with friendly staff. Room finishes are in need of refreshing.
Stayed 2 nights in Oct 2024