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Alfred Hotels Toulouse Victor Hugo - Hôtel Rénové

3.0 star property

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Photo gallery for Alfred Hotels Toulouse Victor Hugo - Hôtel Rénové

Superior Double Room
Property grounds
Restaurant
Three bottles of hair and body wash on a countertop, with a towel and a hotel sign in the background.
Restaurant

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Bar

Explore the area

View in a map
14 Place Victor Hugo, Toulouse, Haute-Garonne, 31000
  • Place, Capitole de Toulouse
    ‪5 min walk‬
  • Place, Place du Capitole
    ‪5 min walk‬
  • Place, Basilica of Saint-Sernin
    ‪8 min walk‬
  • Airport, Toulouse (TLS-Blagnac)
    ‪17 min drive‬

Room options

View all photos for Standard Double Room

A hotel room with a bed, a desk, a chair, a window with curtains, and a view of a building with a tiled roof.

Standard Double Room

7.2 out of 10
Good
(12 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

7.2 out of 10
Good
(5 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Triple Room

A hotel room with a wooden desk, a green chair, a bed, a small table, and a window with curtains.

Triple Room

  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Single Room

A bedroom with a bed, bedside table, lamp, chair, and a small wooden shelf with books.

Standard Single Room

8.0 out of 10
Very good
(2 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

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About this property

Alfred Hotels Toulouse Victor Hugo - Hôtel Rénové

This smoke-free hotel features a restaurant, a bar/lounge, and a 24-hour front desk. WiFi in public areas is free. Other amenities include tour/ticket assistance and multilingual staff assistance.
Alfred Hotels Toulouse Victor Hugo - Hôtel Rénové offers 44 accommodations with hair dryers and complimentary toiletries. Televisions come with satellite channels.

Bathrooms include showers. This Toulouse hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

During your stay at Alfred Hotels Toulouse Victor Hugo - Hôtel Rénové, you're just a quick walk from Victor Hugo Market. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include tour or ticket assistance and luggage storage
  • 9 minutes by car from Cité de l'Espace and 13 minutes from Airbus
  • Dogs welcome for free
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Multilingual staff, tour/ticket assistance, and room service (during limited hours) are also featured at Alfred Hotels Toulouse Victor Hugo - Hôtel Rénové.

This 3-star Toulouse hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.
Alfred Hotels Toulouse Victor Hugo - Hôtel Rénové has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 16 for adults and EUR 10 for children
  • A bar/lounge
  • A restaurant

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 10.0 per night.
  • Cribs (infant beds) are available for EUR 10.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.30 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 16 for adults and EUR 10 for children
  • Crib (infant bed) fee: EUR 10.0 per night
  • Rollaway bed fee: EUR 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Guests may experience noise disturbance due to nearby construction work.

Property class

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hôtel Ours Blanc Centre
Hôtel Ours Blanc Centre Toulouse
Ours Blanc Centre
Ours Blanc Centre Toulouse
Hôtel Ours Blanc Centre Hotel
Hôtel Ours Blanc Centre Toulouse
Hôtel Ours Blanc Centre Hotel Toulouse

Alfred Hotels Toulouse Victor Hugo - Hôtel Rénové Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 93 out of 383 reviews
Rating 8 - Good. 131 out of 383 reviews
Rating 6 - Okay. 98 out of 383 reviews
Rating 4 - Poor. 42 out of 383 reviews
Rating 2 - Terrible. 19 out of 383 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Christina

Liked: Cleanliness, property conditions & facilities
Reception staff were very friendly and helpful. Room was cleaned daily and generally clean, occasionally had to ask for towels and amenities. Free coffee 24hrs at the reception area. Perfect location and very convenient to move around!
Stayed 11 nights in Dec 2025
Verified review

6/10 Okay

John

Liked: Staff & service
Good location. between the Gare and the River.. The staff was very helpful
Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

Christophe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay!!

I am glad to have stayed at HOTEL OURS BLANC. Clean, simple but most importantly super service from the front desk team! I loved the breakfast! THANK et MERCI for a great stay! I WILL BE BACK <3
Stayed 1 night in Sep 2024
Verified review

8/10 Good

Catharene

Liked: Cleanliness, staff & service, amenities
Wonderful staff especially Quentin. Rooms were clean and beds neatly done. Breakfast is good of cold buffet selection. Opposite the road was victor Hugo market with lovely selection of foods. Unfortunately they only open 7-2.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Clare

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel's location is great. It is opposite the indoor market and surrounded by lots of bars and restaurants. Unfortunately, that also meant that there was a lot of outside noise at night (probably as it was a Saturday night!), but the location definitely outweighed the negatives for me.
Stayed 2 nights in Oct 2024
Verified review

6/10 Okay

Scotia

Liked: Staff & service
Disliked: Amenities
The room was stuffy and smelled of cleaning products. The rug was stained.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Teresa de Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Leopoldine was very helpful and kind.
Stayed 1 night in Oct 2024
Verified review

6/10 Okay

carlos

Liked: Staff & service, amenities
Imposible to rest
Stayed 1 night in Apr 2025
Verified review

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is central, but it is right above a restaurant, which can be busy if you want to have the windows open. However, the double windows block the noise very well. Parking is not on site, but it's nearby. The room was a bit on the small side, but comfortable. The bathroom was functional but could definitely do with new paint (it was peeling off the ceiling) and new caulking in the shower.
Stayed 1 night in Sep 2024
Verified review

6/10 Okay

Oliver

Liked: Cleanliness, staff & service, amenities
Two electric cables where hanging out of the wall in the bathroom, out of the connector, therefore could have been live...very odd!
Stayed 1 night in Jul 2024
Verified review

8/10 Good

corinne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
oui
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Quentin

Liked: Cleanliness, staff & service
Ras
Stayed 1 night in Mar 2026
Verified review

4/10 Poor

Anaïs

Liked: Staff & service
Disliked: Cleanliness, amenities
Bruit de la musique des bars la nuit très présents ainsi que de celui des ventilateursdes clim. Moisissure dans la douche au plafond. Etat de la chambre en dessous de ce que l'on peu attendre.
Stayed 1 night in Feb 2026
Verified review

4/10 Poor

Eric Henri

Disliked: Amenities
Très Bruyant Chambre et sdb minuscule
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

julien

Liked: Cleanliness, staff & service, amenities
oui
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Jacques

Liked: Cleanliness, staff & service
Tres vieillot comme hôtel mais tranquille
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Hubert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon rapport qualité prix
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Karene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tout c'est bien passee comme d'habitude. Je reviendrais avec beaucoup de plaisir.
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Isadora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tudo perfeito
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Maite

Liked: Cleanliness, staff & service, amenities
Personnel très aimable et réactif !
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Nathalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
L’hôtel est très bien situé. L’accueil a ete tres agreable, la chambre correspondait à la reservation, le petit déjeuner était frais, varié, à volonté.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Ntelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oui
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Karene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
C'était comme d'habitude, rien à redire, tout était très bien.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

julien

Liked: Cleanliness, staff & service, amenities
Oui
Stayed 2 nights in Oct 2025
Verified review

2/10 Terrible

Denis

Liked: Staff & service
Disliked: Amenities
PAS D EAU CHAUDE !
Stayed 1 night in Oct 2025