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Double Room, 1 Double Bed (Small Mama)

Bed Count 1 Full Bed Maximum Occupancy 2 Max
€81* Per night/room 19 Apr - 20 Apr

Double Room, 1 Double Bed (Medium Mama)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Double Room, 1 Queen Bed (Large Mama)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they enjoy the helpful staff at Mama Shelter Toulouse. During your stay, you're just a quick walk from Place du Capitole. You'll find features such as free WiFi in public areas, plus 2 bars and a restaurant. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, locker space and 4 meeting rooms
  • Within a 10-minute walk of Place du Capitole and Saint Etienne Cathedrale
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

Mama Shelter Toulouse ratings based on 1 Verified Reviews

Review Summary
2.0 out of 5 2.0 out of 5.0
Room cleanliness 2.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Mama Shelter Toulouse

2 out of 5
A 200 € la nuit pour ch 137 small, tres petite, sans espace sur cotes du lit, sans table de nuit .... c'est vraiment inadmissible

Posted by on 26 Mar 2024

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Property Features

There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. There are 4 meeting rooms available. A rooftop terrace, multilingual staff, and dry cleaning/laundry services are also featured at Mama Shelter Toulouse. This 4-star Toulouse hotel is smoke free.

  • 120 guestrooms or units
  • 2 bars or lounges
  • Terrace on the roof
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • On-site shopping
  • Lift
  • No smoking on site
  • Locker space
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator (on request)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Toulouse Matabiau Station (1.7 km / 1.1 mi)
  • Metro station: Jean-Jaurès Metro Station (0.2 km / 0.1 mi)

Room Amenities

Mama Shelter Toulouse offers 120 accommodations with a safe and a hairdryer. Televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include fridges.

  • Television
  • Cable channels
  • Fridge available
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Sound-insulated rooms
  • Climate control

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 11 AM.

Mama Shelter Toulouse has a restaurant on site.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible public washroom
  • Braille or raised signage
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: EUR 25 per pet, per night
  • Maximum 1 pets
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Safety features at this property include a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a first aid kit in all accommodation. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Caters to LGBTQ guests
  • Contactless check-out is available
  • Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff does not wear personal protective equipment
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.60 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 21 for adults and from EUR 10 for children
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mama Shelter Toulouse Hotel
  • Mama Shelter Hotel
  • Mama Shelter
  • Hotel Mama Shelter Toulouse Toulouse
  • Toulouse Mama Shelter Toulouse Hotel
  • Hotel Mama Shelter Toulouse
  • Mama Shelter Toulouse Hotel
  • Mama Shelter Hotel
  • Mama Shelter
  • Hotel Mama Shelter Toulouse Toulouse
  • Toulouse Mama Shelter Toulouse Hotel
  • Hotel Mama Shelter Toulouse
  • Mama Shelter Toulouse Toulouse
  • Mama Shelter Toulouse Hotel
  • Mama Shelter Hotel
  • Mama Shelter
  • Hotel Mama Shelter Toulouse Toulouse
  • Toulouse Mama Shelter Toulouse Hotel
  • Hotel Mama Shelter Toulouse
  • Mama Shelter Toulouse Toulouse
  • Mama Shelter Toulouse Hotel
  • Mama Shelter Toulouse Toulouse
  • Mama Shelter Toulouse Hotel Toulouse

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • This hotel caters to LGBTQ+ guests.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.