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Aparthotel

Zenao Appart'hôtels Toulouse Balma

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Photo gallery for Zenao Appart'hôtels Toulouse Balma

Reception
Apartment, 2 Bedrooms | Bathroom
Exterior
Reception
Apartment, 1 Bedroom

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Breakfast available
  • Parking available
  • Business services

Explore the area

View in a map
28 Av. de Galilée, Balma, Haute-Garonne, 31130
  • Place, Laser Quest
    ‪17 min walk‬
  • Place, Saint-Caprais Lake
    ‪5 min drive‬
  • Place, Airbus
    ‪18 min drive‬
  • Airport, Toulouse (TLS-Blagnac)
    ‪17 min drive‬

Room options

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom

Apartment, 1 Bedroom

  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Living area

Apartment, 2 Bedrooms

  • 60 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds

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About this property

Zenao Appart'hôtels Toulouse Balma

Aparthotel in Balma
This smoke-free aparthotel features self parking, a library, and free WiFi in public areas. Each apartment offers free WiFi. Housekeeping is available on request.
Zenao Appart'hôtels Toulouse Balma offers 5 accommodations. This Balma aparthotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided on request.
During your stay at Zenao Appart'hôtels Toulouse Balma, you'll be within walking distance of Laser Quest. Enjoy features like free WiFi in public areas, plus breakfast (surcharge) and meeting rooms. This aparthotel has 5 apartments. Enjoy your stay with amenities like free WiFi in each apartment.
  • Free WiFi (speed: 25+ Mbps)
  • Continental breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include meeting rooms, an elevator, and Library
  • Just a 3-minute drive from Laser Quest and 6 minutes from Saint-Caprais Lake
  • Pets welcome for a fee
Zenao Appart'hôtels Toulouse Balma offers its guests a library and an elevator. WiFi is free in public spaces. For a fee, parking is available.

This Balma aparthotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 8:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 8 per day)
  • Limited on-site self parking

Dining

  • Daily continental breakfast available 8:00 AM to 10:00 AM for a fee: EUR 8 for adults and EUR 6 for children

Entertainment

  • Library

Work spaces

  • Meeting rooms

Pets

  • Pet friendly
  • Fee: EUR 9 per pet per stay
  • Service animals exempt from fees

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Smoke-free property

Services and conveniences

  • Housekeeping on request
  • Limited-hour front desk

Location highlights

  • Near the airport
  • Near the boardwalk/promenade

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 5 units
  • Housekeeping (on request)
  • Soundproofing

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee: EUR 25 for check-in between 8:00 PM and midnight

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 9:00 AM - 5:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 9 per pet (varies based on length of stay)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 7.20 percent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 8 for adults and EUR 6 for children
  • Self parking fee: EUR 8 per day
  • Pet fee: EUR 9 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee: EUR 25 for check-in between 8:00 PM and midnight
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk at this property is open daily from 9:00 AM - 5:00 PM.
Guests arriving after 4:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Property Registration Number 938 262 961
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Zenao Appart'hôtels Balma
Zenao Appart'hôtels Toulouse Balma Balma
Zenao Appart'hôtels Toulouse Balma Aparthotel
Zenao Appart'hôtels Toulouse Balma Aparthotel Balma

Zenao Appart'hôtels Toulouse Balma Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 17 out of 23 reviews
Rating 8 - Good. 2 out of 23 reviews
Rating 6 - Okay. 3 out of 23 reviews
Rating 4 - Poor. 0 out of 23 reviews
Rating 2 - Terrible. 1 out of 23 reviews

9.6/10

Cleanliness

8.0/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

8/10 Good

David

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This property is a seniors independent living facility, however the rooms were immaculately clean and staff were extremely friendly, helpful and forthcoming with information. The location ensured a peaceful nights sleep for our family of four.
Stayed 1 night in May 2025

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, room comfort
Nous sommes très satisfaits de notre séjour, les appartements sont grands et très bien entretenus. Nous avons eu une panne de voiture nous obligeant à rester plusieurs jours de plus sur place et le personnel a été très arrangeant. Nous recommandons.
Stayed 2 nights in Aug 2025

10/10 Excellent

Pacôme

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Madjid

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Céline

Travelled with family
Liked: Cleanliness, room comfort

Très bien

Très bon accueil ! L’appartement correspond totalement à la description, très propre. La climatisation est un plus.
Stayed 1 night in Aug 2025

2/10 Terrible

Irena

Travelled with family
Disliked: Cleanliness, room comfort
Tout d'abord en réservant l'appart hôtel ce pas précisé que c'est dans une résidence seniors ,ont avez impression d'être dans un hôpital et le couloirs sentez mauvais. Je ne retournerais plus dans cette établissement
Stayed 4 nights in Aug 2025

10/10 Excellent

Jacques

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Valérie

Business traveller
Liked: Cleanliness, room comfort

Quelques services à améliorer

Mon séjour s'est bien passé mais il n'y a pas d'accueil vraiment dédié à l'appart'hôtel mais plus pour la résidence sénior donc pour le règlement, cela n'a pas été simple. Le petit déjeuner dans la chambre, c'est pas très sympathique et entre 7h30 et 8h pour un séjour d'affaires, c'est un peu tard. Pour terminer le logement n'est pas équipé d'un sèche cheveux !
Stayed 2 nights in Jun 2025

10/10 Excellent

Martial

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

CAVALIER

Liked: Cleanliness, room comfort
Appartement très confortable et d’une propreté extrême. Excellent accueil. Parking à proximité de la résidence hôtel. À recommander fortement pour un séjour à Toulouse.
Stayed 1 night in Jun 2025

10/10 Excellent

Beatrice

Liked: Cleanliness, room comfort
Superbe appartement tres spacieux, propre, clair et climatisé. Accueil professionnel, souriant et sympathique. Commerces à proximité. Concept sympathique car dans une résidence senior tres bien entretenue. A refaire lors de notre prochain voyage à Toulouse.
Stayed 2 nights in Jun 2025

10/10 Excellent

Vanina

Liked: Cleanliness, room comfort

Parfait

Parfait. Calme, très propre, lumineux et spacieux. A proximité d'une supérette et du centre commercial. Des parkings sont disponibles gratuitement a proximité.
Stayed 1 night in Jun 2025

6/10 Okay

Jérôme

Business traveller
Liked: Cleanliness, room comfort

Bel appartement si vous le trouvez…😉

Très bel appartement mais très compliqué à trouver! Si vous vous rendez sur place, ne cherchez pas Zenao appart’hôtel, c’est un autre nom! Une résidence seniors dont j’ai oublié le nom….. Si vous cherchez Zenao Appart’hôtel Blagnac sur le net vous ne trouvez aucun numéro, que des mails, j’ai passé 15 minutes à le chercher et à demander aux gens autour de moi si il connaissait cet hôtel…. C’est en allant dans ma réservation que j’ai trouvé « contacter l’hôtel » et que j’ai donc pu tomber sur une dame qui rigolait du fait que je ne trouve pas alors que c’était tellement simple, il a fallu qu’elle me fasse coucou par une fenêtre car elle ne connaissait pas le nom non plus… Sinon l’appartement était bien…😅
Stayed 1 night in May 2025

10/10 Excellent

GLADYS

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in May 2025

6/10 Okay

Karmele

Travelled with family
Liked: Room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Inger

Liked: Cleanliness, room comfort
Oplanerad vistelse p g a felkörning. Tyvärr ingen personal, men plötsligt dök det upp några, som naturligtvis inte talar engelska, men suveränt hjälpsamma. En väldigt trevlig och hjälpsam boende också.
Stayed 1 night in Apr 2025

10/10 Excellent

Frédéric

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

kevin

Liked: Cleanliness, room comfort

Hébergement insolite

À ma grande surprise, il s’agit d’un établissement pour personnes âgées. Je suis arrivé le soir et les personnes, qui m’ont accueilli, bien que très gentille, semblait néophyte, et n’avait pas la réponse à toutes mes questions. Le lendemain matin, je n’avais personne pour éditer la facture L’établissement est impeccable au niveau propreté et il est refait à neuf.
Stayed 1 night in Apr 2025

10/10 Excellent

Cédric

Travelled with family
Liked: Cleanliness, room comfort
Bon séjour Personnel accueillant et réactif
Stayed 2 nights in Apr 2025