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Hôtel HEMERA

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Photo gallery for Hôtel HEMERA

Exterior
Bar (on property)
Restaurant
Standard Double Room
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Bar

Explore the area

View in a map
2 Pl. Saint-Pierre, Tournai, Région Wallonne, 7500
  • Place, Belfry of Tournai
    ‪3 min walk‬
  • Place, Grand Place
    ‪4 min walk‬
  • Place, Tournai Cathedral
    ‪4 min walk‬
  • Airport, Lille (LIL-Lesquin)
    ‪24 min drive‬

Room options

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

8.0 out of 10
Very good
(2 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

9.2 out of 10
Wonderful
(5 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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Front of property
Hotel d'Alcantara
Tournai
  • Pet-friendly
  • Free Wi-Fi
  • Breakfast available
  • Bar
4.4 out of 5, Excellent, 243 reviews
The price is €124
includes taxes & fees
19 Aug - 20 Aug
Hotel d'Alcantara

About this property

Hôtel HEMERA

Along with a bar/lounge, this hotel has a snack bar/deli and a coffee shop/cafe. Free WiFi in public areas and a free manager's reception are also provided. Additionally, coffee/tea in a common area, a business center, and express check-in are onsite.
Hôtel HEMERA offers 57 accommodations with safes and hair dryers. This Tournai hotel provides complimentary wireless Internet access.

Bathrooms include bathtubs or showers. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Hôtel HEMERA, you're just a quick walk from Belfry of Tournai. Enjoy features like free WiFi in public areas and a free manager's reception, plus a bar. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include locker space, a business center, and 2 meeting rooms
  • Onsite recreation includes scooter/moped rentals and bike rentals
  • Steps from Tournai Cathedral and 4 minutes by foot from Belfry of Tournai
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Along with a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi.

Business amenities include a business center, 2 meeting rooms, and coworking spaces. A vending machine, multilingual staff, and a garden are also featured at the business-friendly Hôtel HEMERA.

Smoking is allowed in designated areas at this 3-star Tournai hotel.

The hotel hosts a free manager's reception daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 18 for adults and EUR 9 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Scooter/moped rentals

Family friendly

  • High chair
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Lockers
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 2 meeting rooms
  • Business centre
  • Coworking space

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways (100 centimetre high)
  • Lift (80 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk (80 centimetre high)

More

  • Communal living room
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Meal delivery service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 8:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 15 per pet, per night
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.72 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 18 for adults and EUR 9 for children
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
The front desk at this property is open daily from 7:00 AM - 8:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Hôtel HEMERA Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 22 out of 40 reviews
Rating 8 - Good. 13 out of 40 reviews
Rating 6 - Okay. 4 out of 40 reviews
Rating 4 - Poor. 1 out of 40 reviews
Rating 2 - Terrible. 0 out of 40 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Angel

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location Friendly staff
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, amenities
Very nice staff, clean and nice rooms. Very centric location, really good breakfast. Nice and new hotel with lots of charm
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Johannes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant stay, clean room (a bit tight) and very comfortable bed. Good breakfast. We checked in early when the room wasn’t ready but the staff had kindly moved our bags into the room when we came back.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great style, great hosts! Amazing location
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Akim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top
Stayed 1 night in May 2026
Verified review

8/10 Good

Joann

Liked: Cleanliness, staff & service, property conditions & facilities
Please be advised you must run the hot water for a period of time to get to the room
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

TD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service, best location

A new hotel in a lovely old building. Excellent at everything. cheap parking outside. Very welcoming staff. Big room windows you can actually open wide. Good breakfast. ClOse to UNESCO Cathedral.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would like to sincerely thank the staff at Hemera Hotel for their professionalism and dedication to making our stay as enjoyable as possible. A special thanks to François and Kristina for all their help and kindness — we truly appreciated it and hope to see you again soon. The hotel is perfectly located in the heart of Tournai, with everything you might need just a one-minute walk away. The breakfast was excellent, especially considering the price. Highly recommended!
Stayed 25 nights in Jun 2025
Verified review

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would like to sincerely thank the staff at Hemera Hotel for their professionalism and dedication to making our stay as enjoyable as possible. A special thanks to François and Kristina for all their help and kindness — we truly appreciated it and hope to see you again soon. The hotel is perfectly located in the heart of Tournai, with everything you might need just a one-minute walk away. The breakfast was excellent, especially considering the price. Highly recommended!
Stayed 16 nights in Jun 2025
Verified review

10/10 Excellent

Akim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top'
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Klaas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Het hotel heeft een uitstekende, centrale ligging waardoor alles vlot bereikbaar is. Hoewel er geen privéparking is, zijn er voldoende parkeerplaatsen beschikbaar op het plein vlak voor het hotel, wat het toch erg praktisch maakt. Jammer genoeg geen laadpaal te bespeuren. Het ontbijt is uitgebreid en verzorgd, met voor elk wat wils. Wat echt opvalt, is het extreem vriendelijke en behulpzame personeel, dat het verblijf bijzonder aangenaam maakt. Een aanrader voor een weekendje Doornik.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Andy

Liked: Cleanliness, staff & service, property conditions & facilities
Une salle de sport et un peu de café dans la chambre serait un petit plus..
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Solène

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un hôtel où l'on se sent très bien. Le personnel est vraiment accueillant et sympathique. Toujours prêt à aider et très accessible. Le petit dejeuner est entièrement fait maison, de très bonne qualité. Ma chambre était assez petite mais avec une vue sur la place très agréable et une très bonne literie.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

KTT

Liked: Cleanliness, staff & service, property conditions & facilities
Goed gekozen. Blij met personeel geen klachten.
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Jean Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel de centre-ville, café en libre service toute la journée Personnel disponible
Stayed 1 night in Jan 2026
Verified review

4/10 Poor

Dag

Liked: Cleanliness, staff & service
Disliked: Room comfort
Trop froid dans la chambre. On a réussi d'augmenter la température de la chambre, mais la salle de bain restait glaciale. Pas d'eau disponible, ni dans la chambre ni en bas (bar). Fermé avant 21h. Lit très bon. Calme. Rénovation assez jolie, mais minimaliste.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Niina

Liked: Cleanliness, staff & service, property conditions & facilities
Erinomainen
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Stephane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

J'y retournerai si je reviens à Tournai

Très bonne literie, hôtel au calme dans une rue peu passante mais hyper bien placé. Très bon petit-déjeuner.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Jean Luc

Stayed 1 night in Apr 2026
Verified review

8/10 Good

Raphaël

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Eric

Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025