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Townsend Gateway Inn

2.0 star property

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Photo gallery for Townsend Gateway Inn

Premium bedding, desk, blackout curtains, iron/ironing board
Property grounds
Bathroom sink
32-inch flat-screen TV with satellite channels, TV
Terrace/patio

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
8270 State Hwy 73, Townsend, TN, 37882
  • Place, River Rage Go-Kart Track
    ‪3 min walk‬
  • Place, Great Smoky Mountains Heritage Center
    ‪9 min walk‬
  • Place, Great Smoky Mountains National Park
    ‪2 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪33 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Refrigerator & Microwave, Mountain View, No Pets

Deluxe Room, 1 King Bed, Refrigerator & Microwave, Mountain View, No Pets

Deluxe Room, 1 King Bed, Refrigerator & Microwave, Mountain View, No Pets

9.4 out of 10
Exceptional
(18 reviews)
  • Mountain view
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Queen Beds, Refrigerator & Microwave, Mountain View, No Pets

Premium bedding, desk, blackout curtains, iron/ironing board

Deluxe Room, 2 Queen Beds, Refrigerator & Microwave, Mountain View, No Pets

9.6 out of 10
Exceptional
(18 reviews)
  • Mountain view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Deluxe Cottage, 1 Bedroom, Kitchenette, Mountain View, No Pets

Premium bedding, desk, blackout curtains, iron/ironing board

Deluxe Cottage, 1 Bedroom, Kitchenette, Mountain View, No Pets

9.2 out of 10
Wonderful
(5 reviews)
  • Mountain view
  • 55 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Single Room, 1 King Bed, Refrigerator & Microwave, Mountain View, No Pets

Premium bedding, desk, blackout curtains, iron/ironing board

Deluxe Single Room, 1 King Bed, Refrigerator & Microwave, Mountain View, No Pets

9.2 out of 10
Wonderful
(12 reviews)
  • Mountain view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Single Room, 1 Queen Bed, Refrigerator & Microwave, Mountain View, No Pets

Premium bedding, desk, blackout curtains, iron/ironing board

Deluxe Single Room, 1 Queen Bed, Refrigerator & Microwave, Mountain View, No Pets

9.0 out of 10
Wonderful
(7 reviews)
  • Mountain view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Suite, 2 Bedrooms, Refrigerator & Microwave, Mountain View, No Pets

Deluxe Suite, 2 Bedrooms, Refrigerator & Microwave, Mountain View, No Pets

Deluxe Suite, 2 Bedrooms, Refrigerator & Microwave, Mountain View, No Pets

9.6 out of 10
Exceptional
(7 reviews)
  • Mountain view
  • 45 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Cottage, 1 Bedroom, Kitchenette, Mountain View, Pet Friendly

Premium bedding, desk, blackout curtains, iron/ironing board

Deluxe Cottage, 1 Bedroom, Kitchenette, Mountain View, Pet Friendly

10.0 out of 10
Exceptional
(5 reviews)
  • Mountain view
  • 59 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Queen Beds, Refrigerator & Microwave, Mountain View, Pet Friendly

Premium bedding, desk, blackout curtains, iron/ironing board

Deluxe Room, 2 Queen Beds, Refrigerator & Microwave, Mountain View, Pet Friendly

9.6 out of 10
Exceptional
(10 reviews)
  • Mountain view
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Deluxe Single Room, 1 Queen Bed, Refrigerator & Microwave, Mountain View , Pet Friendly

Premium bedding, desk, blackout curtains, iron/ironing board

Deluxe Single Room, 1 Queen Bed, Refrigerator & Microwave, Mountain View , Pet Friendly

10.0 out of 10
Exceptional
(4 reviews)
  • Mountain view
  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Townsend Gateway Inn

This smoke-free motel features a seasonal outdoor pool, a meeting room, and concierge services. Free WiFi in public areas and free self parking are also provided. Additionally, tour/ticket assistance, a garden, and barbecue grills are onsite.
Townsend Gateway Inn offers 30 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the motel include a seasonal outdoor pool.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of Townsend Gateway Inn's great location. During your stay, you're just a quick walk from River Rage Go-Kart Track. Free WiFi in public areas, free self parking, and a meeting room are available.
  • Free WiFi
  • Free self parking
  • Take a swim in the seasonal outdoor pool
  • Services include a concierge and tour or ticket assistance
  • Onsite recreation includes a playground
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 3-minute walk from River Rage Go-Kart Track and 5 minutes by foot from Tube Junction
  • Cats and dogs welcome for a fee (restrictions apply)
As a guest of Townsend Gateway Inn, you'll find a seasonal outdoor pool, barbecue grills, and a vending machine. WiFi is free in public spaces. Townsend Gateway Inn also features tour/ticket assistance, a garden, and a picnic area. Self parking is free.

This Townsend motel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Things to do

  • Playground
  • Seasonal outdoor pool

Family friendly

  • Children's games
  • In-room microwave
  • In-room refrigerator
  • Playground
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • Limited-hour front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Barbecue grill
  • Firepit
  • Garden
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift (single-level property)
  • Well-lit path to entrance

More

  • 1 floor
  • 5 buildings
  • At least 80% lighting from LEDs
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 9 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 15.00 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 45 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15 per stay.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 9 AM - 8:00 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This hotel will place an authorization for the total amount of the booking plus USD 20 for incidentals for any bookings where payment for the stay will be made on site instead of at the time of booking. It may take up to 14 days after check-out for this amount to be reimbursed by the bank.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 9:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Townsend Gateway Inn
Townsend Gateway
Townsend Gateway Hotel Townsend
Townsend Gateway Inn Motel
Townsend Gateway Inn Townsend
Townsend Gateway Inn Motel Townsend

Townsend Gateway Inn Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 721 out of 1003 reviews
Rating 8 - Good. 224 out of 1003 reviews
Rating 6 - Okay. 40 out of 1003 reviews
Rating 4 - Poor. 14 out of 1003 reviews
Rating 2 - Terrible. 4 out of 1003 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Kenton

Liked: Cleanliness, amenities, property conditions & facilities
Great staff. Great place
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Todd

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms. Close to river
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Conrad

Liked: Cleanliness
.. Staff communicated and made check in very easy office hours must only be from 9 -5 because we never saw anyone.. Property from outside made us question our choice but Room was clean bed was good and place was very quiet.. we would stay again..
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful property, clean, and comfortable.
Stayed 6 nights in Oct 2025
Verified

6/10 Okay

Clinton

Liked: Cleanliness
Gentleman at Office was Courteous and Helpful . Room was smaller than depicted but comfortable. Heating System wasn’t operating properly but we managed for just one night. Location was close to all things necessary for Townsend Tn .
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Clean and Friendly Staff
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I absolutely love this hotel! It is very quiet and relaxing to stay here.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, amenities
Room was clean and bed was comfortable.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities
We had a lovely time. This motel is conveniently located. It was clean and we enjoyed our stay.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was great. The rooms were clean. This is an older motel but it’s maintained really well. Although we didn’t bring a pet, the have 3 or 4 pet friendly rooms. The motel is really close to the entrance of the park and the are several places to eat near by. Also the rates are quite reasonable. We will definitely stay there again.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean, great location
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in May 2025
Verified

10/10 Excellent

Courtney

Liked: Amenities
Nice, clean and quaint. I’d definitely stay here again.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

MARK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
liked the outdoor fire pit
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Kylie

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay! No complaints!
Stayed 1 night in Aug 2025
Verified

6/10 Okay

Lisa

The staff was very nice. The toilet would not fill up with water after flushing. We filled it the whole trip. Other than that is was ok.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

FRED

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Older hotel in very good condition. Comfortable bed. Nice scenery.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great hotel to stay in Townsend

Everything about it was good. The place was clean everything worked. And the pool was nice.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Darin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Right by Cades Cove!

Such a cool motel! The room was spotless, nicely furnished, and it close to lots of cool opportunities.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We wasnt there much but enjoyed when we was
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Catina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice location

Room was clean and beds were very comfortable. Walls are made of concrete so you couldn’t hear the guests in the room next to you.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was so comfortable, and the bags of goodies for kids and adults was such a nice and appreciated touch!
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place to Stay

We love this place! It's our go-to when we visit the Smokies.
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
2nd time staying there and we love it!
Stayed 2 nights in Nov 2023
Verified

8/10 Good

Margaret

Liked: Cleanliness, amenities, property conditions & facilities
Very clean room and nice goodie bag. The ac/heater was noisy.
Stayed 2 nights in Nov 2025