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Tremont Lodge & Resort

3.0 star property

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Photo gallery for Tremont Lodge & Resort

Lounge
Lounge
Fireplace
Lounge
Indoor pool, outdoor pool, open 8:00 AM to 8:00 PM, pool loungers

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
7726 E Lamar Alexander Pkwy, Townsend, TN, 37882
  • Place, The Little River Railroad and Lumber Company Museum
    ‪3 min walk‬
  • Place, Dark Island Swinging Bridge
    ‪11 min walk‬
  • Place, Townsend Visitor Center
    ‪12 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪30 min drive‬

Room options

View all photos for Superior Studio Suite

Superior Studio Suite | Living area

Superior Studio Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Newly Renovated 2 Queen Room

Newly Renovated 2 Queen Room

Newly Renovated 2 Queen Room

7.2 out of 10
Good
(5 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Updated Sleek & Spacious Single King Room

Updated Sleek & Spacious Single King Room

Updated Sleek & Spacious Single King Room

9.0 out of 10
Wonderful
(2 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Newly Renovated Cozy King Room

Desk, blackout curtains, free WiFi, bed sheets

Newly Renovated Cozy King Room

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Newly Renovated Pet-friendly 2 Queen Room

Desk, blackout curtains, free WiFi, bed sheets

Newly Renovated Pet-friendly 2 Queen Room

8.6 out of 10
Excellent
(11 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Pets allowed

Desk, blackout curtains, free WiFi, bed sheets

Room, 1 King Bed, Pets allowed

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Renovated King Suite: Living Room

Renovated King Suite: Living Room

Renovated King Suite: Living Room

10.0 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Cabin

Cabin | In-room dining

Cabin

  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Single Bunk Beds and 1 Single Sofa Bed

View all photos for King Suite Getaway: Fireplace & Jacuzzi Retreat

King Suite Getaway: Fireplace & Jacuzzi Retreat

King Suite Getaway: Fireplace & Jacuzzi Retreat

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for New King Suite with Fireplace & Full Kitchen

New King Suite with Fireplace & Full Kitchen

New King Suite with Fireplace & Full Kitchen

  • Sleeps 4
  • 1 King Bed

View all photos for Renovated Cades Cove Luxury Suite Kitchenette

Renovated Cades Cove Luxury Suite Kitchenette

Renovated Cades Cove Luxury Suite Kitchenette

10.0 out of 10
Exceptional
(2 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

View all photos for Renovated King ADA Pet-Friendly room

Desk, blackout curtains, free WiFi, bed sheets

Renovated King ADA Pet-Friendly room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Renovated 2 Queen Suite Pet Friendly

Renovated 2 Queen Suite Pet Friendly

Renovated 2 Queen Suite Pet Friendly

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Renovated 2 Queen Suite

Renovated 2 Queen Suite

Renovated 2 Queen Suite

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Renovated 2 Queen Suite w/ Kitchenette

Renovated 2 Queen Suite w/ Kitchenette

Renovated 2 Queen Suite w/ Kitchenette

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About this property

Tremont Lodge & Resort

Mountain hotel with free parking, 8-minute walk to Dark Island Swinging Bridge
This hotel features an indoor pool, an outdoor pool, and a 24-hour fitness center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a poolside bar, a hot tub, and a seasonal outdoor pool. Housekeeping is available on request.
Tremont Lodge & Resort offers 129 air-conditioned accommodations with coffee/tea makers and hair dryers. Cable television is provided. Bathrooms include bathtubs or showers and complimentary toiletries.

This Townsend hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks and desk chairs. Housekeeping is provided on request.

An indoor pool, an outdoor pool, and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Tremont Lodge & Resort. During your stay, you're just a quick walk from The Little River Railroad and Lumber Company Museum. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Free self parking
  • Enjoy drinks at the pool bar
  • Take a swim in the indoor and outdoor pools or soak in the hot tub
  • Amenities include meeting rooms, a car charging station, and a vending machine
  • Onsite recreation includes a 24-hour gym, a playground, and bike rentals
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Within a 15-minute walk of Dark Island Swinging Bridge and Townsend Visitor Center
  • Pets welcome for a fee
Tremont Lodge & Resort offers its guests a seasonal outdoor pool, an indoor pool, a hot tub, and a 24-hour fitness center. You can enjoy a drink at the pool bar. Free breakfast is available daily. WiFi is free in public spaces.

The business-friendly Tremont Lodge & Resort also features a vending machine, a garden, and a picnic area. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Townsend hotel.

Guests are served free continental breakfast daily from 7:00 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:30 AM
  • A poolside bar

Things to do

  • 2 outdoor pickleball courts
  • 24-hour gym
  • Bicycle rentals
  • Billiards/pool table
  • Evening entertainment
  • Hiking/biking trails
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Playground

Family friendly

  • Fenced pool
  • In-room microwave
  • Indoor pool
  • Outdoor pool
  • Playground

Conveniences

  • Guidebooks
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request) (for a fee)
  • Proposal/romance packages

Business services

  • Meeting rooms

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Outdoor furniture
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • 8 buildings
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open Sunday - Thursday (7:00 AM - 6:00 PM) and Friday - Saturday (7:00 AM - 10:00 PM)
Guests will receive an email within 24 hours before arrival with check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75 per pet, per stay
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 25 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's front desk is open during the following times:
  • Sunday - Thursday: 7:00 AM - 6:00 PM
This property doesn't offer after-hours check-in. Guests will receive an email 24 hours before arrival with check-in information and smart lock details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in March and close in September.
  • Pool access available from 8:00 AM to 8:00 PM.

Property is also known as

Tremont Lodge & Resort Hotel
Tremont Lodge & Resort Townsend
Tremont Lodge & Resort Hotel Townsend

Tremont Lodge & Resort Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 282 out of 529 reviews
Rating 8 - Good. 136 out of 529 reviews
Rating 6 - Okay. 60 out of 529 reviews
Rating 4 - Poor. 28 out of 529 reviews
Rating 2 - Terrible. 23 out of 529 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Matt

Business traveller
Liked: Cleanliness, staff & service, amenities
Very nicely updated place to stay in Townsend. Staff was extremely pleasant. Owner even reached out to make sure the stay was good. Feels great doing business with people instead of a corporation. Would stay here again.
Stayed 1 night in Nov 2025

6/10 Okay

Hollie

Travelled with family and small children
Liked: Cleanliness
The room was in a good condition and very spacious for a family. The hotel is in a good location for exploring the Smokey’s and Cades Cove. However, overall I was disappointed with the hotel and I feel this came from my expectations, based on the social media posts. The curtains barely covered the window, so I felt people could look into our room on the 1st floor. The breakfast was poor, the room for breakfast was very small and not tidied. The hotel was a little difficult to navigate around and was much bigger than I had expected. I did not find the staff I interacted with welcoming or friendly.
Stayed 2 nights in Nov 2025

6/10 Okay

Cliff

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
I really had great expectations for Tremont. The pictures looked great. Was told that the rooms were newly renovated. The room appearance was acceptable. The fine details turned the stay into a nightmare. The first problem was our tub would not drain. No phone or number in the room to call and report. Finally found a number in the check in sheet only to find out it was to a call center. Probably in Asia. We were assured it would be taken care of. Second day and tub still was not fixed. I attempted to fix it myself. Drain was clogged with hair. I was unable to completely clear the drain. Third day the cleaning staff did not leave any toilet paper. I called three times to no avail. Fourth day i went to the office and explained all the problems. Lady gave us toilet paper and sent maintenance to fix the drain. Had staff appropriately responded, this might be a positive review. I would avoid this place if at all possible.
Stayed 5 nights in Oct 2025

2/10 Terrible

Adam

Disliked: Cleanliness, staff & service, property conditions & facilities
It’s really sad , because we thought this would be a nice little stay. Anything but. First they put us in a room that wasn’t ready. The person cleaning was very rude and said it’ll be ready in 30 mins. Apparently that’s acceptable there. Also the key tub was not operating normal and had a broken unusable drain plug .
Stayed 1 night in Oct 2025

10/10 Excellent

Deborah

Liked: Cleanliness, amenities
Beautiful property minutes away from the Smoky Mountains.
Stayed 4 nights in Nov 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities
Amazing stay. Room was very clean. Great couch. Conveniently located across the street from different places to eat. I'll def be staying here again next season.
Stayed 5 nights in Oct 2025

6/10 Okay

Kyle

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room configuration. We were in a suite. Only one AC unit and one fan. Both were in the non sleeping room. There was no movement of air in the sleeping room. At least put one of the two devices in the sleeping room so the air isn’t stagnant. Early check in fee. Shortly after booking we were contacted by staff to ask about time of arrival. They offered for an early check in but she failed to mention there was an early check in fee of $25. It wasn’t until I arrived to check in that I was told about the fee. I never requested an early check in but was offered one. I would have been happy to pay the $25 had I been given this information prior to showing up. Hopefully this was a communication misshap rather than a deliberate attempt to get an extra $25.
Stayed 1 night in Nov 2025

6/10 Okay

Matthew

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

shari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was immaculate. We love the renovations. Hotel staff kept us updated through text if and when there was things we needed to know. Thank you for a wonderful week. Can’t wait to return
Stayed 5 nights in Oct 2025

4/10 Poor

Fredrick

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Staff was pleasant. Maintenence crew efficient and professional. Unfortunately, many amenities were broken, unavailable, or not offered on arrival.
Stayed 2 nights in Oct 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There were neat little surprises everywhere we turned. The game room had a hidden speakeasy room that was fun to discover. There was a gas fire pit, and the one we preferred was the wood/log fire pit with a nightly movie playing just beside it. We got to enjoy the movie while cozied up beside the fire pit. We also were very surprised to finally have turndown service provided. Thought this was all but a lost service at most places we've stayed at. It was a pleasant surprise to come back to emptied trash bins and a made bed turned down and ready. Wow!
Stayed 2 nights in Oct 2025

8/10 Good

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pro: Loved the authentic atmosphere of a mountain lodge at the Tremont. Con: Our room was fronted on the indoor pool and hot tub, so the room had the odor of chlorine in it.
Stayed 1 night in Oct 2025

2/10 Terrible

Yu-Der

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The whole place is so worn out and needs a major repair, the room is very dark with only 1 corner lamp and 1 near the beds, both are very dim. The bathroom is terrible, dirty and with visible damage, the shower has very weak water pressure and temperature is only lukewarm and you get goosebumps when you walk out of the shower. There was minimal toiletries supply, no body lotion, no tissue. I really don’t think the reviews on your website are valid, this place doesn’t even deserve a 2 stars.
Stayed 2 nights in Oct 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property. Good location. Friendly, helpful staff.
Stayed 1 night in Oct 2025

10/10 Excellent

Andrew

Stayed 4 nights in Oct 2025

8/10 Good

Michele, Paragon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was some dirt on table in room or some kind of powder. I took a wash rag and cleaned it up. And there was some black hairs in the shower.
Stayed 2 nights in Oct 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mixed emotions

A good stay, if you’re not in one of the upgraded rooms it is a bit tired, you can see the areas that they’ve started renovating and these are much smarter, I’m sure it’ll all be like that soon but for now definitely pick upgraded if you want it to have the feel of the hotel images, otherwise you may feel that you’re in a different hotel! Price wise it was still decent, I just felt a bit misled by the images.
Stayed 2 nights in Oct 2025

10/10 Excellent

Carolynn

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable for just a one night stay
Stayed 1 night in Oct 2025

6/10 Okay

Jeffrey

Stayed 2 nights in Oct 2025

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in Oct 2025

8/10 Good

James

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay, it was clean, and the staff was friendly. Couple of things to help would be lights around the outside ice machines, and blow the leaves away from the hotel room doors daily to keep them from getting in the rooms when you open the doors. Will definitely stay again.
Stayed 3 nights in Oct 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was great! Very clean, very friendly! I would highly recommend this place and we will be back. It is half way between Gatlinburg and Pigeon Forge. Great little restaurant across the street called the Abby. Look it up, grest food and atmosphere.
Stayed 3 nights in Oct 2025

10/10 Excellent

Jack, Lebanon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

6/10 Okay

William

Travelled with family, Travelled with group
Room was very humid. Humidifiers were in the rom but did not help much. The beds almost felt wet from the humidity. Think the rooms were overpriced.
Stayed 1 night in Oct 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family run, would stay there again
Stayed 1 night in Oct 2025