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Madison Plaza Townsville

4.0 star property

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Photo gallery for Madison Plaza Townsville

Deluxe Studio Suite
Deluxe Studio Suite | Living area
Free toiletries, hair dryer, towels
Exterior
Point of interest

Reviews

7.2 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • 24/7 front desk

Explore the area

View in a map
409 Flinders St., Corner Of Stanley And Flinders St., Townsville, QLD, 4810
  • Place, Castle Hill
    ‪5 min walk‬
  • Place, Queensland Country Bank Stadium
    ‪11 min walk‬
  • Place, Queens Gardens
    ‪13 min walk‬
  • Airport, Townsville, QLD (TSV)
    ‪11 min drive‬

Room options

View all photos for Business Room (Shower over Bath)

Business Room (Shower over Bath)

Business Room (Shower over Bath)

8.2 out of 10
Very good
(46 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Executive Studio Suite, 1 King Bed

  • 56 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

Executive Family Suite

7.0 out of 10
Good
(19 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Executive Queen Room

7.2 out of 10
Good
(66 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

Executive Twin Room

  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Premium Triple Room

Premium Triple Room

Premium Triple Room

  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Studio Suite

Deluxe Studio Suite

Deluxe Studio Suite

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

Madison Plaza Townsville

Along with a 24-hour front desk, this smoke-free hotel has a TV in a common area and free WiFi in public areas. Other amenities include a banquet hall and a vending machine. Housekeeping is available on request.
Madison Plaza Townsville offers 93 accommodations with DVD players and irons/ironing boards. LCD televisions are featured in guestrooms. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered on request and hair dryers can be requested.
Our customers tell us they can't get enough of the helpful staff at Madison Plaza Townsville. During your stay, you'll be connected to a shopping center, and just a quick walk from Catholic Diocese of Townsville. Features include free WiFi in public areas.
  • Free WiFi
  • Amenities include a vending machine and TV in a common area
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Within a 10-minute walk of Catholic Diocese of Townsville and Castle Hill
Madison Plaza Townsville offers its guests a vending machine and a television in a common area. Public spaces have free WiFi.

This 4-star Townsville hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • TV in common areas

Family friendly

  • DVD player
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping on request

Accessibility

  • No lift

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with premium channels

Food and drink

  • Electric kettle
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Mobile key entry

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 12:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 25.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Chifley Hotel Townsville Plaza
Madison Plaza Townsville Hotel
Chifley Madison Plaza Townsville
Chifley Plaza Townsville Hotel
Chifley Plaza Townsville
Madison Plaza Townsville Hotel
Madison Plaza Townsville Townsville
Madison Plaza Townsville Hotel Townsville

Madison Plaza Townsville Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 304 out of 1004 reviews
Rating 8 - Good. 289 out of 1004 reviews
Rating 6 - Okay. 177 out of 1004 reviews
Rating 4 - Poor. 117 out of 1004 reviews
Rating 2 - Terrible. 117 out of 1004 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, excellent location
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

GARY

Liked: Cleanliness, staff & service, property conditions & facilities
Great new upgraded rooms, great beds, big baths, big TVs very good
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

GARY

Liked: Cleanliness, amenities, property conditions & facilities
Great new updated and refurbed rooms, light and modern great TV, fantastic beds very very comfortable very impressed
Stayed 1 night in Feb 2026
Verified

8/10 Good

Katelan

Staff were lovely.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Sep 2025
Verified

8/10 Good

Cherie

Liked: Cleanliness, staff & service, amenities
Checkin was smooth and polite. The riom was clean and comfortable. Location was perfect for oir sporting weekend
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Glenn

Liked: Cleanliness, staff & service, amenities
Room was good for the price. Staff were helpful. Renovations are in progress so looking good for the future
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and lovely city centre room
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, amenities, property conditions & facilities
Spotless room very friendly staff
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Annette

Liked: Cleanliness, staff & service, property conditions & facilities
All was good..hotel under renovation but still good for out purposes..great location in townsville city..clean comfy bed + good bathroom+ shower not luxurious but great staff + price
Stayed 1 night in Mar 2026
Verified

8/10 Good

Lunde

Liked: Cleanliness
The hotel was ok, clean, quiet, under renovation. Friendly staff.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Lovely staff
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Trevina

Liked: Cleanliness, amenities, property conditions & facilities
My trip I arranged through here was easy and amazing.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Suk

Liked: Cleanliness, amenities, property conditions & facilities
Very clean staff was kind
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

JUNE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This great hotel adjoins the City Arcade, with Woolworths, a chemist, hairdresser, bottleshop and other shops. Very close to everything in the city centre. The temperaturewas kept perfect by the airconditioner. Lovely rooms. Friendly staff. Very clean. Comfortable beds. Slept the best in ages.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Jason

Liked: Cleanliness, amenities
Friendly staff, and the room was clean and cool.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Satunya

Liked: Cleanliness, amenities
Good service next to Woolly and kind people
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Wendy

Liked: Staff & service
Staff were very helpful. Hotel under renovation so room was dated.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Heidi

Liked: Amenities
Nice to see it's being refurbished, very convenient for the QLD pinball finals at Empire arcade.
Stayed 4 nights in Jan 2026
Verified

8/10 Good

mark

Liked: Cleanliness, staff & service, property conditions & facilities
Staff kind
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Albert

Liked: Cleanliness, staff & service, amenities
Clean and friendly
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Grachelle

Liked: Cleanliness, amenities, property conditions & facilities
Good lighting of the room. Cosy
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Wycliff

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff, I was able to book a room last minute check in early. Ver comfortable and clean room for the price. Very convenient location close to woollies and restaurants. Will visit again
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

ALYSSA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place stay there quite abit and love it everytime
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great that reception is available
Stayed 1 night in Nov 2025