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Aparthotel

Oaks Townsville Hotel

Property class: 4.5

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Photo gallery for Oaks Townsville Hotel

A bar area with a counter, stools, and a variety of bottles.
A restaurant setting with a bar area in the background, featuring shelves with bottles and a grill.
A modern hotel interior with glass doors, a checkered floor, and a visible "METROPOLI HOTEL" sign.
A swimming pool with a tiled edge, surrounded by a white building with columns, palm trees, and a clear sky.
A balcony with a table and chairs overlooking a marina with boats and a cityscape.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Kitchen
  • Washing machine
  • Dryer
  • Free Wi-Fi

Explore the area

View in a map
81 Palmer Street, South Townsville, QLD, 4810
  • Place, Maritime Museum of Townsville
    ‪3 min walk‬
  • Place, Queensland Country Bank Stadium
    ‪18 min walk‬
  • Place, Castle Hill
    ‪20 min walk‬
  • Airport, Townsville, QLD (TSV)
    ‪12 min drive‬

Room options

View all photos for Two Bedroom Dual Key

A modern hotel room with a kitchenette, a sofa, a bed, and a large window.

Two Bedroom Dual Key

  • 94 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds
  • Free Wi-Fi

View all photos for Studio

A compact room with a built-in washer and dryer, a small ironing board, and a shelf with hanging clothes.

Studio

9.0 out of 10
Wonderful
(4 reviews)
  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Mt Stuart Studio

A compact room with a built-in washer and dryer, a small ironing board, and a shelf with hanging clothes.

Mt Stuart Studio

  • Mountain view
  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for City Studio

A marina with boats, a road, and modern buildings.

City Studio

8.6 out of 10
Excellent
(4 reviews)
  • Water view
  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for TWO BEDROOM DUAL KEY

Desk, iron/ironing board, free WiFi, bed sheets

TWO BEDROOM DUAL KEY

  • 94 sq m
  • Sleeps 4
  • 2 King Beds OR 4 Single Beds
  • Free Wi-Fi

Room

  • Sleeps 10
  • Free Wi-Fi

Room

  • Sleeps 10
  • Free Wi-Fi

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  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • 24/7 front desk
3.8 out of 5, Good, 11 reviews
The price is €95
includes taxes & fees
16 Aug - 17 Aug
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About this property

Oaks Townsville Hotel

This smoke-free aparthotel features an outdoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, dry cleaning, and laundry facilities. Each apartment provides a kitchenette with a refrigerator, a stovetop, a microwave, and a dishwasher. Guests will appreciate conveniences like a washer/dryer and an electric kettle, while a TV with cable channels and a DVD player provide a bit of entertainment.
Oaks Townsville Hotel offers 104 air-conditioned accommodations with washers/dryers and DVD players. Rooms open to balconies. Televisions come with cable channels. Accommodations at this 4.5-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the aparthotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Oaks Townsville Hotel. During your stay, you're just a quick walk from Maritime Museum of Townsville. You'll find features like free WiFi in public areas and free self parking, plus an outdoor pool. Built in 2008, this luxury aparthotel has 104 apartments on 11 floors. Each apartment includes amenities such as free WiFi and a kitchenette.
  • Each apartment offers a kitchenette, a washer/dryer, and a balcony
  • Free WiFi and wired Internet
  • Free self parking
  • Enjoy a bite to eat at the bistro
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym
  • Just a 4-minute walk from Maritime Museum of Townsville and 12 minutes by foot from Perc Tucker Regional Gallery
There's a restaurant on site. WiFi and wired Internet are free in public spaces. Oaks Townsville Hotel offers its guests an outdoor pool and a fitness center. An arcade/game room, tour/ticket assistance, and laundry facilities are also featured at the luxury Oaks Townsville Hotel. Self parking is free.

This 4.5-star Townsville aparthotel is smoke free.

Onsite venue - Overlooking the ocean, this bistro specializes in local and international cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Kitchenette

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Hob
  • Microwave
  • Refrigerator

Dining

  • A restaurant

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • DVD player
  • TV with cable channels

Outdoor areas

  • Balcony

Laundry

  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Desk
  • Meeting room

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Smoke-free property

Services and conveniences

  • Daily housekeeping
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Phone
  • Tour and ticket assistance

Things to do

  • Arcade/game room
  • Gym
  • Boat tours nearby
  • Golfing nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snorkelling nearby
  • Water skiing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 104 units
  • 11 floors
  • Built in 2008
  • Double-glazed windows

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 1.5 percent for credit card payments
The front desk is open daily from 7:00 AM - 9:30 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 20.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 20.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk at this property is open daily from 7:00 AM - 9:30 PM.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property class

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Oaks M
Oaks M Palmer
Oaks M Palmer Hotel
Oaks M Palmer Hotel South Townsville
Oaks M Palmer South Townsville
Oaks M Palmer Apartment South Townsville
Oaks M Palmer Apartment
Oaks Metropole Hotel South Townsville
Oaks Metropole South Townsville
Oaks Metropole
Oaks Metropole Townsville
Oaks Metropole Hotel
Oaks Townsville Metropole
Oaks Townsville Metropole Hotel Aparthotel
Oaks Townsville Metropole Hotel South Townsville
Oaks Townsville Metropole Hotel Aparthotel South Townsville

Oaks Townsville Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 839 out of 1602 reviews
Rating 8 - Good. 547 out of 1602 reviews
Rating 6 - Okay. 134 out of 1602 reviews
Rating 4 - Poor. 55 out of 1602 reviews
Rating 2 - Terrible. 27 out of 1602 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Annalisa

Liked: Cleanliness, check-in, communication, listing accuracy
The view the bed the friendliness of the staff the location and the options nearby, everything was great
Stayed 7 nights in May 2026
Verified review

8/10 Good

Peta

Liked: Cleanliness, check-in, communication, listing accuracy
Great stay
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Arden

Liked: Cleanliness, check-in, communication, listing accuracy
Nice and clean, room size was great and location was nice and close to everything
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Mika

Liked: Cleanliness, check-in, communication, listing accuracy
Nice spot, good price
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Rodney

Liked: Cleanliness, check-in, communication, listing accuracy
Well appointed room and facilities.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Michelle

Liked: Check-in, communication, listing accuracy
Nice view from balcony
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Gabriel

Liked: Cleanliness, check-in, communication, listing accuracy
Room was nice and clean, Easy check in process. Staff was great. Thank you Oaks Townsville 👌
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Dartagnan

Liked: Check-in, communication, listing accuracy
Disliked: Cleanliness
Amazing location, view was beautiful, great restaurant out the front. Will definitely be back.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Linda

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very nice relaxing accommodation meals are good
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Linda

Liked: Cleanliness, communication, listing accuracy
Reasonably good , noisy during afternoon with drills being used in building noise echoing.. Fire alarm test not long after checkin ..
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Roy

Liked: Cleanliness, amenities, property conditions & facilities, communication
Love staying at Oaks
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Sadia

Liked: Cleanliness, check-in, communication, listing accuracy
Every single time I stayed there its being a beautiful memory. Though I felt the price a bit high. Will definitely keep staying there., Thank you so very much for the beautiful stay. Thanks again. The staff is so wonderful too. Thank you staff.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Kirilee

Liked: Cleanliness, check-in, communication, listing accuracy
The only item i would add would be a lid for the frypan to reduce splatter & steam
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Darren

Liked: Cleanliness, room comfort, communication
Wonderful spacious room, great view and easy access to city, restaurants and shopping centre.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Clinton

Liked: Cleanliness, amenities, property conditions & facilities, communication
Parking was tight but service and accommodation was excellent
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Ben

Liked: Cleanliness, property conditions & facilities, communication
Great place, good value.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Brett

Liked: Cleanliness, amenities, property conditions & facilities, communication
As always great stay. Clean room. Great staff.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Jia Hui Jilina

Liked: Cleanliness, check-in, communication, listing accuracy
The apartment is a little tad old. Can do with some upgrade works. The chair in the room has leather tearing and the toilet bowl was leaking water.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

luke

Liked: Cleanliness, amenities, property conditions & facilities, communication
Room was clran and inviting, reception staff were warm and welcoming upon arrival and were happy to assist with any inquiries i had during my stay.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Narelle

Liked: Cleanliness, amenities, property conditions & facilities
Great location!
Stayed 4 nights in Jul 2025
Verified review

8/10 Good

John

Liked: Cleanliness, communication
Clean
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Luke

Liked: Cleanliness, property conditions & facilities, communication
I was very happy with everything about the place I will be back for another stay very soon
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Jessica

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean and comfortable, allocated top level - wonderful views, friendly and helpful reception staff
Stayed 1 night in Sep 2025
Verified review

6/10 Okay

Joanna

Liked: Cleanliness, amenities, communication
Hard to believe the furniture inside the room is in such a poor status. Not sure where the pride of the hotel !
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Darren

Liked: Cleanliness, amenities, communication
Very comfortable and spacious room. Quiet away from the hustle of main restaurants and shops, but a short 5 to 10 minute walk to them. Nice pool and great service.
Stayed 1 night in Nov 2025