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Hotel Jal City Toyama

3.5 star property

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Photo gallery for Hotel Jal City Toyama

Restaurant
Lobby
Exterior
In-room safe, soundproofing, bed sheets
Bar (on property)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Restaurant
  • Air-conditioning
  • Parking available
  • Bar
  • Laundry room

Explore the area

View in a map
1-4-1 Takaramachi, Toyama, Toyama, 930-0007
  • Place, CiC Toyama
    ‪3 min walk‬
  • Place, Toyama City Hall Observation Tower
    ‪9 min walk‬
  • Place, Tomi Canal Kansui Park
    ‪9 min walk‬
  • Airport, Toyama (TOY)
    ‪15 min drive‬

Room options

View all photos for Room, 1 Queen Bed (Moderate)

In-room safe, soundproofing, bed sheets

Room, 1 Queen Bed (Moderate)

9.8 out of 10
Exceptional
(25 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed

View all photos for Superior Twin Room

In-room safe, soundproofing, bed sheets

Superior Twin Room

9.4 out of 10
Exceptional
(22 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 Queen Bed (Moderate Plus)

In-room safe, soundproofing, bed sheets

Room, 1 Queen Bed (Moderate Plus)

  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed

View all photos for Superior Twin Room (Plus)

In-room safe, soundproofing, bed sheets

Superior Twin Room (Plus)

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Twin Room

Room amenity

Deluxe Twin Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Twin Room (Connecting)

Superior Twin Room (Connecting)

Superior Twin Room (Connecting)

10.0 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 4 Single Beds

View all photos for Twin Room, Accessible

Room amenity

Twin Room, Accessible

  • Sleeps 3
  • 2 Single Beds

View all photos for Suite, Non Smoking

Suite, Non Smoking

Suite, Non Smoking

  • 79 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Wide Twin Room, Non Smoking

Wide Twin Room, Non Smoking

Wide Twin Room, Non Smoking

  • 42 sq m
  • Sleeps 2
  • 2 Large Single Beds

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About this property

Hotel Jal City Toyama

A restaurant, self parking, and a microwave in a common area are available at this smoke-free hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Hotel Jal City Toyama offers 252 accommodations with safes and coffee/tea makers. 43-inch flat-screen televisions come with satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with slippers, hair dryers, and toothbrushes and toothpaste. Housekeeping is provided daily.
Our customers tell us they can't get enough of the helpful staff at Hotel Jal City Toyama. During your stay, you're just a quick walk from CiC Toyama. You'll find features like free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi in some public areas
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include a front-desk safe, laundry facilities, and an elevator
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 3-minute walk from CiC Toyama and 9 minutes by foot from Toyama City Gymnasium
There's a restaurant on site. WiFi is free in public spaces. Hotel Jal City Toyama also features a vending machine, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Toyama hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.
カフェ コントレイル - Onsite restaurant. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Parking on site (JPY 1,500 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 2,860 for adults and JPY 1,300 for children
  • A restaurant

Restaurants on site

  • カフェ コントレイル

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 10 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Heating (climate-controlled)
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for JPY 6050 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2860 for adults and JPY 1300 for children
  • Self parking fee: JPY 1500 per night
  • Rollaway bed fee: JPY 6050 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel Jal City Toyama Hotel
Hotel Jal City Toyama Toyama
Hotel Jal City Toyama Hotel Toyama

Hotel Jal City Toyama Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 288 out of 413 reviews
Rating 8 - Good. 103 out of 413 reviews
Rating 6 - Okay. 13 out of 413 reviews
Rating 4 - Poor. 2 out of 413 reviews
Rating 2 - Terrible. 7 out of 413 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Kha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Young

Liked: Cleanliness, amenities, property conditions & facilities
Staff were very proffecional specially in the restaurant in the lobby,
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Percy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay
Hotel Street view
Stayed 7 nights in Aug 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
JAL Toyama was an excellent hotel. Fabulous room, professional staff and friendly city!
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Kai Leung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotel stayed
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

huiling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Braydon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here one night on our way to Takayama. It was a great hotel and located 5ish minutes walk from the train station. It was perfect for our needs!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Choon Feng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel to Stay at Toyama

Great hotel, near JR Toyama station. Easy access to malls and food near the hotel. They understands what guest needs and offered the right service.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Choon Feng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel near Toyama Station

Good location just few minutes away. Hotel staff friendly and speaks good english. Breakfast was delicious. Good place to stay while visiting the Tateyama mountains.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Nice, clean. Great room ans and staff
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

V Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the hotel for its location and amenities. Staff were friendly and it was a comfortable 4 night stay.
Stayed 4 nights in Oct 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern style, clean n tidy; staffs friendly; close to JR station.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large rooms, clean premises, friendly staff.
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Tsz Yan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely the best JAL hotel I have visited.
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff are very kind and attentive. Everywhere in the hotel is so clean. Very comfortable bed, and great bathroom. I had an amazing stay!
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

MAGGIE

Liked: Cleanliness, staff & service, amenities
The Locate is perfect. The front office staff were very friendly. We have an adjoining room and spacious fpr 3 pax. Opp hotel is a seafood market.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, we had connecting rooms for our family of 4, which was very luxurious and spacious compared to our previous stay on Kyoto.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Cyrus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel right next to the station. Nice amenities - espresso machine in the room, comfy pajamas and my room was very quiet.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Shawna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel with decent sized rooms and great amenities. Beds are super comfortable and bathrooms have rain showers. Laundry in the lobby was easy to use. Very limited parking onsite (advance reservation required) but plenty of parking lots nearby.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Irene

Liked: Cleanliness, property conditions & facilities
Comfortable bed and close to the train station. They also supply free spring water from the Tateyama alps. Free tram tickets for hotel guests. Just ask the front desk.
Twin bed room
Coffee and tea station
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

YING KI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room is very modern, clean and spacious, hotel staff very friendly and helpful, overall experience was excellent.
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located, nice rooms, lovely bathroom. helpful staff, good breakfast. It was a nice extra to have a reasonably priced laundry facility in the hotel.
Stayed 7 nights in Jun 2024
Verified

10/10 Excellent

Eddie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Everything is just perfect. I will stay there again if I visit Toyama again!
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Hsin-Yin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel very close to the train station; room very clean, spacious and comfortable. Would definitely go back again.
Stayed 1 night in Jan 2023
Verified

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After a long haul flight and two and a half hours in the shinkansen, falling into the comfortable bed at this hotel was like heaven. The room was extremely clean and spacious. Staff was so friendly. Loved everything about this hotel
Stayed 1 night in Apr 2025