Along with a full-service spa, this ryokan has a coffee shop/cafe and a 24-hour front desk. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Additionally, a garden, a front-desk safe, and a vending machine are onsite.
Kawaguchiya Kinosaki Riverside Hotel offers 33 air-conditioned accommodations with safes and slippers. Accommodations offer separate sitting areas. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include bidets, complimentary toiletries, and toothbrushes and toothpaste. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the ryokan's full-service spa. Services include massages. The spa is open select days.
Private bath/onsen services include an outdoor private bath (in communal space). Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 5:00 AM to midnight. There are hot springs on site.
Our customers tell us they can't get enough of the helpful staff at Kawaguchiya Kinosaki Riverside Hotel. During your stay, you're just a quick walk from Jizo-yu Onsen. You'll find features like free WiFi in public areas, free self parking, and a free area shuttle.
Free WiFi
Free self parking and extended parking
Enjoy a bite to eat at the coffee shop/cafe
Treat yourself to massages at the spa
Amenities include a front-desk safe and a vending machine
Onsite recreation includes hot springs
Within a 15-minute walk of Kinosaki Mugiwarazaikudenshokan and Kinosaki Onsen Ropeway
Free local-area shuttle service
There's a coffee shop/cafe on site. Public spaces have free WiFi. As a guest of Kawaguchiya Kinosaki Riverside Hotel, you'll find a full-service spa and hot springs. Kawaguchiya Kinosaki Riverside Hotel also features a vending machine, a garden, and shopping on site. Free self parking is available.
Smoking is allowed in designated areas at this 3.5-star Toyooka ryokan.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Free area shuttle
Free extended parking on site
Limited on-site self parking
Food and drink
A coffee shop/cafe
Kaiseki meal
Things to do
Full-service spa
Hot springs
Shopping
Family friendly
Free area shuttle
In-room refrigerator
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Vending machine
Guest services
Housekeeping (daily)
Turndown service
Outdoors
Garden
Full-service spa
Hot springs
Massage
Private outdoor bath (no minerals) in communal space
Public bath open from 5:00 AM - midnight
Public indoor mineral hot springs (onsen)
Separate men/women areas in public bath
Spa open select days
Yukata (Japanese robes)
Accessibility
No lift
More
6 floors
Designated smoking areas (fines apply)
Room amenities
Bedroom
Premium bedding
Bathroom
Bidet
Free toiletries
Slippers
Toothbrush and toothpaste
Towels provided
Entertainment
TV
Food and drink
Electric kettle
Refrigerator
More
Air conditioning
Iron/ironing board on request
Safe
Separate sitting area
Tatami (woven mat) flooring
Tokonoma (alcove)
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before 10 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Requests for food allergies or dietary restrictions including vegan and gluten-free diets cannot be accommodated. Guests who wish to bring their own food must contact this property in advance of arrival.
Guests who wish to book dinner must arrive at the property before 5 PM.
This property offers shuttle pickup service from Kinosaki Onsen Station only.
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Cribs (infant beds) are not available.
Payment types at the property
Important information
Fees
This property charges a fee to access the outdoor private bath.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
Reservations are needed for massage services, spa treatments, and private bath/onsen. For reservations, contact the ryokan before arrival using the contact information on the booking confirmation.
As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
Alcohol isn't allowed at Kawaguchiya Kinosaki Riverside Hotel.
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Property is also known as
Kawaguchiya Kinosaki Riverside Hotel Toyooka
Kawaguchiya Kinosaki Riverside Hotel
Kawaguchiya Kinosaki Riverside Toyooka
Kawaguchiya Kinosaki Riverside
Kawaguchiya Kinosaki Riverside
Kawaguchiya Kinosaki Riverside Hotel Ryokan
Kawaguchiya Kinosaki Riverside Hotel Toyooka
Kawaguchiya Kinosaki Riverside Hotel Ryokan Toyooka
Kawaguchiya Kinosaki Riverside Hotel Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 131 out of 190 reviews
10 - Excellent
131
Rating 8 - Good. 49 out of 190 reviews
8 - Good
49
Rating 6 - Okay. 9 out of 190 reviews
6 - Okay
9
Rating 4 - Poor. 1 out of 190 reviews
4 - Poor
1
Rating 2 - Terrible. 0 out of 190 reviews
2 - Terrible
0
9.2/10
Cleanliness
9.4/10
Staff & service
9.4/10
Amenities
8.8/10
Property conditions & facilities
Reviews
Verified
10/10 Excellent
Philip
22 Feb 2026
Liked: Cleanliness, staff & service, amenities
Amazing room sizes, incredible staff, and amenities
The staff was very friendly and accommodating. The hotel and onsen were very nice and the breakfast was delicious. I highly recommend this place for your stay.
Melessa
Stayed 1 night in Nov 2025
Verified
8/10 Good
Carole
27 Nov 2025
Liked: Cleanliness
Great location. Staff were friendly and helpful. The hotel onsen is relaxing and well maintained.
Great place to stay , definitely recommend staying here. We had a meal at the hotel 1 night and it was a fantastic experience. The Spa at the hotel was absolutely amazing, very clean and staff were very friendly.
The hotel staff were incredibly friendly and accommodating they picked us up from the train station. The hotel itself was absolutely beautiful and one of a kind stay must recommend for anyone going to this town.
100/10! Amazing stay, very friendly staff, beautiful yukata selection for women. The facilities in the hotel were amazing as well. I really enjoyed my stay!!!
Comfortable and clean room. Our room had a private onsen which was perfect! Loved how open the space felt too and sleeping on the floor was a lot more comfortable than anticipated.
Nicole
Stayed 3 nights in Oct 2025
Verified
10/10 Excellent
LINDSAY
13 Oct 2025
Very kind and hospitable
LINDSAY
Stayed 2 nights in Oct 2025
Verified
8/10 Good
Wai Yin
4 Feb 2025
Liked: Cleanliness, staff & service
The properties has some history, but its services and food are excellent.
There are no words to describe how wonderful this hotel was. I was grateful for the free shuttle to and from the property.The staff was outstanding and friendly. The onsen was excellent and the city itself was lovely. We had the stay of a lifetime and hope to be back as soon as we can. Many thanks for the excellent hospitality.
Beautiful old fashioned onsen hotel with its own bath and private baths on level 6 for hire. Both breakfast and dinner Kaiseki were wonderful and very yummy! Easy walk to the other onsens in town and beautiful view along the river too. The hotel also offers shuttle service to and back from the train JR station although it is also within walking distance. Would definitely stay again!