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Umut Apartments

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Premium bedding, individually decorated, individually furnished, desk
Deluxe Suite
Deluxe Suite
Lift
Interior detail

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk
  • Kitchen

Explore the area

View in a map
Mustafa Alemdag Cd. 24, Trabzon, Trabzon, 61010
  • Place, Karadeniz Technical University
    ‪5 min walk‬
  • Place, Ataturk Kiosk
    ‪7 min walk‬
  • Place, Forum Trabzon
    ‪2 min drive‬
  • Airport, Trabzon (TZX)
    ‪11 min walk‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Penthouse

Deluxe Penthouse

Deluxe Penthouse

  • Garden view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 60 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed, 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Exclusive Suite

Exclusive Suite

Exclusive Suite

  • Garden view
  • 60 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed, 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

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About this property

Umut Apartments

Along with concierge services, this hotel has a 24-hour front desk and a free grocery shopping service. WiFi in public areas is free. Additionally, tour/ticket assistance, a garden, and a picnic area are onsite. Change of towels is available on request.
Umut Apartments offers 9 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary bottled water and slippers. These individually decorated and furnished accommodations have separate sitting areas and include sofa beds and desks. Beds feature premium bedding. Kitchens offer full-sized refrigerators/freezers, stovetops, separate dining areas, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads, complimentary toiletries, hair dryers, and children's slippers.

This Trabzon hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). 40-inch Smart televisions come with premium digital channels. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

During your stay at Umut Apartments, you're just a quick walk from Karadeniz Technical University. Free WiFi in public areas, a roundtrip airport shuttle (surcharge), and concierge services are available.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Services include free grocery shopping service, a concierge, and tour or ticket assistance
  • 7 minutes by foot from Karadeniz Technical University and a 4-minute drive from Forum Trabzon
  • Airport shuttle service available for a fee
  • Pets welcome for free
As a guest of Umut Apartments, you'll find a terrace, multilingual staff, and tour/ticket assistance. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. The business-friendly Umut Apartments also features a garden, a picnic area, and concierge services.

Smoking is allowed in designated areas at this Trabzon hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Onsite parking options include a carport

Family friendly

  • In-room cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room sofa bed
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Sofa bed

Bathroom

  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with premium digital channels

Food and drink

  • Champagne service
  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Freezer
  • Full-sized refrigerator/freezer
  • Griddle
  • Hob
  • Kitchen
  • Oven
  • Paper towels
  • Separate dining area
  • Toaster
  • Toaster oven

More

  • Access via exterior corridors
  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area
  • Soundproofed rooms
  • Washing machine

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 20 per vehicle (one-way, maximum occupancy 5)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Property Registration Number 24541
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Umut Apartments Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 2 out of 8 reviews
Rating 8 - Good. 3 out of 8 reviews
Rating 6 - Okay. 2 out of 8 reviews
Rating 4 - Poor. 1 out of 8 reviews
Rating 2 - Terrible. 0 out of 8 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and helpful. Nice, clean and comfortable rooms. Excellent location in Trabzon, close distance to restaurants, cafes and the airport. Good Wi-Fi connection. Highly recommended.
Stayed 1 night in Jul 2024
Verified

6/10 Okay

Abdulkarim

Liked: Staff & service
Everything is good but the living room is very small and the couch is very small (barely for tow persons)
Stayed 4 nights in Jul 2025
Verified

8/10 Good

Mouhamed

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 4 nights in May 2023
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very bad treatment and liars

When I arrived at the hotel, all the apartments were full, and they claimed that the reservation was canceled by Hotels.com, and he provided another apartment in another building, and it was very bad, unclean, and less than the value of the money paid. I contacted Hotels.com and they assured me that the reservation is valid and has not been canceled by them. I do not recommend them for their lies and non-fulfillment of the reservation.
Stayed 2 nights in Aug 2023
Verified

6/10 Okay

Abdulkarim

Stayed 1 night in Jul 2025
Verified

8/10 Good

Tiina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024
Verified

8/10 Good

Murat

Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Samet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023