8/10 Good
Alexander
25 Jul 2025
Liked: Cleanliness, property conditions & facilities
Very nice property. The staff of the restaurant was excellent - professional, knowledgeable and friendly. The staff of the hotel was friendly too, however, we would hoped them to be a bit more acommodating or customer focused. After we brought all our luggage to the reception we were told that the room is in another building, 3-5 minutes away. When we asked for a dinner at 7pm we were firmly told that only 7.45pm would be feasible, although there were not so many tables occupied when we arrived. That's all ok, and we enjoyed the stay. However, c'est le ton qui fait la musique as the French say. Being a bit more sympathetic, friendly and less insisting makes a difference.
That the location does not offer any drink options during the day when arriving early is not really a 4-star hotel like. The breakfast was ok but a bit of a contrast to the level of the restaurant food and service the evening before. The latter was top, with fresh ingredients, nicely served while the breakfast offered some scrambled eggs (ready-made, not fresh eggs), only brewed coffee, a sweet (?) youghurt etc. - in short: there is a mismatch.
I hope you take the feedback constructively. Overall, a very nice hotel, an exceptional location, the room was great. Paying a bit more attention to these details would make the 4th star.
Alexander
Stayed 1 night in Jul 2025
