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Kishu tetsudou Karuizawa hotel

3.0 star property

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Photo gallery for Kishu tetsudou Karuizawa hotel

Hot springs
Breakfast and dinner served
Family Condo, Smoking, Kitchen
Hot springs
Reception

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking included
  • Restaurant
  • Breakfast available
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Kanbara Ookaishiko 1514, Agatsuma-gun, Tsumagoi, Gunma, 377-1404
  • Place, Karuizawa Toy Kingdom
    ‪7 min drive‬
  • Place, Onioshidashi Volcanic Park
    ‪9 min drive‬
  • Place, Joshin'etsu-kogen National Park
    ‪9 min drive‬

Room options

View all photos for Family Condo, Smoking, Kitchen

Family Condo, Smoking, Kitchen

Family Condo, Smoking, Kitchen

  • Garden view
  • 60 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Single Beds and 3 Single Futons

View all photos for Family Cottage, 1 Bedroom, Smoking, Kitchen

Family Cottage, 1 Bedroom, Smoking, Kitchen | Private kitchen

Family Cottage, 1 Bedroom, Smoking, Kitchen

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 62 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Single Beds and 3 Single Futons

View all photos for Family Condo, Smoking, Kitchen

Family Condo, Smoking, Kitchen

Family Condo, Smoking, Kitchen

  • Garden view
  • 70 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Single Beds and 4 Single Futons

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About this property

Kishu tetsudou Karuizawa hotel

This hotel features a restaurant, outdoor tennis courts, and laundry facilities. Free self parking and a free area shuttle are also provided. Additionally, a 24-hour front desk, tour/ticket assistance, and a garden are onsite.
Kishu tetsudou Karuizawa hotel offers 72 accommodations, which are accessible via exterior corridors and feature rice cookers and slippers. Accommodations offer separate sitting areas and include dining tables. Accommodations at this 3-star hotel have kitchenettes with refrigerators, stovetops, separate dining areas, and cookware/dishes/utensils.

Bathrooms include shower/tub combinations with deep soaking bathtubs, toilets with an electronic bidet, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

Hot springs and 4 outdoor tennis courts are featured at the hotel.

The recreational activities listed below are available either on site or nearby; fees may apply.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). This service features separate men and women areas. There are 2 indoor hot springs open between 3:00 PM and 11:00 PM.
During your stay at Kishu tetsudou Karuizawa hotel, you'll be close to Karuizawa Toy Kingdom. You'll find features like free self parking and a free area shuttle, plus a restaurant.
  • Free self parking
  • Enjoy garden views while dining at symphony
  • Continental breakfast served daily for a fee
  • Services include tour or ticket assistance and luggage storage
  • Onsite recreation includes hot springs, 4 outdoor tennis courts, and hiking/biking trails
  • Just a 5-minute drive from Karuizawa Toy Kingdom and 9 minutes from Mount Asama
  • Free local-area shuttle service
There's a restaurant on site. Kishu tetsudou Karuizawa hotel offers its guests hot springs and outdoor tennis courts. Barbecue grills, tour/ticket assistance, and a garden are also featured at Kishu tetsudou Karuizawa hotel. Self parking is free.

Smoking is allowed in designated areas at this 3-star Tsumagoi hotel.

For a fee, guests can enjoy continental breakfast daily from 7:30 AM to 9 AM.
Symphony - Overlooking the garden, this restaurant serves breakfast and dinner. Reservations are required.

Property amenities

Parking and transport

  • Free area shuttle
  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily continental breakfast available 7:30 AM to 9 AM for a fee: JPY 2,200 for adults and JPY 1,100 for children
  • A restaurant

Restaurants on site

  • symphony

Things to do

  • 2 indoor hot springs
  • 4 outdoor tennis courts
  • Bicycle rentals
  • Hiking/biking trails

Family friendly

  • Dining table
  • Free area shuttle
  • In-room kitchenette
  • In-room refrigerator
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains

Spa

  • 2 indoor hot springs
  • Hot springs open from 3:00 PM - 11:00 PM
  • Public indoor mineral hot springs (onsen)
  • Separate men/women areas in public bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free extra futon

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • TV

Food and drink

  • Cookware, dishware, and utensils
  • Dining table
  • Hob
  • Kitchenette
  • Refrigerator
  • Rice cooker
  • Separate dining area

More

  • Access via exterior corridors
  • Desk
  • Desk chair
  • Heating
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9:00 PM
Minimum check-in age: 15

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed during March, February, January, and December.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately JPY 2200 for adults and JPY 1100 for children
  • Spa fee: JPY 600 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Hot springs access available from 3:00 PM to 11:00 PM.
  • One child 2 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Kishu tetsudou Karuizawa hotel Tsumagoi
Kishu tetsudou Karuizawa Tsumagoi
Kishu tetsudou Karuizawa
Kishu Tetsudou Karuizawa
Kishu tetsudou Karuizawa hotel Hotel
Kishu tetsudou Karuizawa hotel Tsumagoi
Kishu tetsudou Karuizawa hotel Hotel Tsumagoi

Kishu tetsudou Karuizawa hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 8 out of 65 reviews
Rating 8 - Good. 27 out of 65 reviews
Rating 6 - Okay. 20 out of 65 reviews
Rating 4 - Poor. 7 out of 65 reviews
Rating 2 - Terrible. 3 out of 65 reviews

6.4/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

??

The entire grounds were very nice. As for the room, I felt it could be a little cleaner, but I think it's okay for the price.
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Debopriyo

Liked: Cleanliness, property conditions & facilities
Nice property! Not enough charging outlets. Restricted dining choices.
Stayed 1 night in May 2023
Verified

4/10 Poor

Sau Man

Disliked: Cleanliness, staff & service, room comfort

Not recommended

We checked in at 8pm and the attitude of the receptionist was rude. Also our reservation of the room cannot be provided per our request. We have no choice but to stay in separated rooms far from each others. The food was not good with very little choices in breakfast.
Stayed 1 night in Oct 2023
Verified

6/10 Okay

KAZUNORI

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
年季の入った部屋で、入室した途端古びた臭いがした。ベッドの絨毯の汚れや、トイレと洗面所の床のカーペットが汚く、障子が破れていた。 ウェルカムのティーパックや歯磨きがないので、安い料金はうなずけます。 入室前の建屋の中はオシャレな雰囲気ですが、部屋の中はお金を掛けられないのか、リフォームしてないので、せっかく宿泊した方がリピートすることがなさそうで本当にもったいないと思いました。
Stayed 1 night in Oct 2025
Verified

4/10 Poor

Nobuyuki

Liked: Staff & service
Disliked: Cleanliness
宿泊者なのに温泉の入浴が有料(1回600円)には驚いた！ しかも1回600円なので、夜と朝入浴した場合は1,200円となる。 あと部屋内にコバエが多すぎる！
Stayed 1 night in Aug 2025
Verified

2/10 Terrible

Chieko

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
室内のトイレ、残念です。宿泊施設としてこれで良いのか、改善されることを望みます。
Stayed 1 night in Aug 2025
Verified

4/10 Poor

ナオトシ

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
部屋の汚れ、カビ臭い匂いが気になった。
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Hironori

Liked: Staff & service
古い建物ですが、広々としていて快適に過ごすことができました。スタッフさんの対応も良く、値段的にもリーズナブルでした。軽井沢の中心地からは少し離れていますが、車で来られる方には、さほど気にならない程度の距離でした。
Stayed 1 night in Aug 2025
Verified

4/10 Poor

まちこ

Disliked: Cleanliness, property conditions & facilities
温泉の画像がトップだったのに、別料金だった。テーブルが剥げて設備が老朽化してきている。清掃が行き届いていない。
Stayed 1 night in Aug 2025
Verified

8/10 Good

ゆうた

Liked: Cleanliness, staff & service
子供が多いのでメゾネットタイプの部屋は広々していてとても良かったです。シャワーヘッドが壊れていたのを連絡したらすぐに交換してくれてスタッフの方の対応も凄く良かったです。 また機会があれば利用したいです。
Stayed 1 night in Jul 2025
Verified

8/10 Good

KOHICHI

Liked: Staff & service
値段かんがえたら、最高かな。
Stayed 1 night in Jul 2025
Verified

4/10 Poor

KAN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

清潔に工夫してほしい

旧い施設で仕方ありませんが、 せめてシーツをきれいにして頂くとか...
Stayed 1 night in Nov 2023
Verified

4/10 Poor

kosugi

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
施設の清掃が行き届いていない
Stayed 1 night in Jul 2023
Verified

8/10 Good

Rena

Liked: Cleanliness, staff & service
家族の多い我が家にはお部屋が広くよかったです。 エアコンをつけなくても快適に過ごせました。 フロントのある建物はペット連れの方が宿泊できるみたいで鳴き声と臭いが多少気になりました。 犬とか苦手な方は避けた方がいいかもしれません。
Stayed 1 night in Jul 2023
Verified

8/10 Good

Kentarou

Liked: Cleanliness, staff & service
静かな別荘地にあるホテルで、朝の森の中の散歩が気持ちよかった。鳥や虫の鳴き声しか聞こえない静かな雰囲気に癒されました。 建物は若干古いですが、従業員さんの態度もとてもよく、共有スペースでも子供たちが遊べる玩具も置いてある、息子もよ転んでいました。
Stayed 1 night in Jun 2023
Verified

6/10 Okay

??

Disliked: Cleanliness, property conditions & facilities
清掃は出来ていない。ソファーの下から綿ボコりと大きなくもの死がい。 建物に行くまでの道路のでこぼこや亀裂。 孫達が何度も転んだ。
Stayed 1 night in Nov 2022
Verified

6/10 Okay

TOSHIHIRO

Disliked: Property conditions & facilities, room comfort

リゾート環境は抜群。ファミリー向けの施設。

自然環境的には、緑あふれるリゾート内で、快適であった。部屋も広く、2階で、満足。 ただし、建物が古く、また室内(特に寝室)がややかび臭く、またトイレにウォシュレットは無かった。 当方の確認不足かもしれないが、寝巻き類も無く、子供を含めた人数の多いファミリー向けには良いが、夫婦二人には、ホテル棟の方が利用するには良いと思った。
Stayed 1 night in Jun 2022
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

リピートしたいお宿

感じの良い受付でした。 広くてゆっくり出来ました。 清潔ではありましたが　ベットが何と無く湿っぽく感じられたように思います。
Stayed 1 night in Oct 2021
Verified

2/10 Terrible

TOSHIHIKO

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
3Ｋの典型だった。汚い、臭い(部屋の匂い)、暗い。ネットは繋がらない。電話もない。
Stayed 1 night in Sep 2021
Verified

8/10 Good

Woody

Liked: Staff & service, amenities, property conditions & facilities
The surrounding area is incredible in the fall with the leave turning.
Stayed 1 night in Oct 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
一人旅での滞在でしたが、ゆったり過ごす事が出来ました。食事も美味しかったです。 初めてだったので、入口からホテルまでの経路がわかりにくく、迷ってしまいそうでした。もう少し、案内板が有ればと思いました。またお世話になりたいと思っています。 有り難うございました。
Stayed 1 night in Sep 2020
Verified

8/10 Good

Hiroko

Liked: Staff & service, room comfort

大自然の中でゆっくり過ごすホテル

コンドミニアムに泊まりました。 年代を感じる建物ですが、きれいに掃除してあります。キッチンはさっと料理するのに必要なものは揃っています。朝食の感染予防対策を、徹底しておりスタッフも感じよく、とても良いと思いました。静かで自然に囲まれて過ごせるホテルです。
Stayed 2 nights in Aug 2020
Verified

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

家族・グループにおすすめ！

軽井沢で友達家族とキャンプする予定が雨予報でドタキャンになってしまい、うちの家族だけ急遽こちらのホテルが予約出来たので利用しました。 コテージに1泊しましたが、正直古さは感じました。でも大浴場のお風呂もよかったし、朝ごはんも美味しかったので、ワイワイ楽しく過ごせれば細かいことは気にしない！という家族・グループでの利用にはおススメです。プールはコロナの影響で利用出来ませんでした。
Stayed 1 night in Aug 2020
Verified

6/10 Okay

Thomas

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

A bit mixed

Our stay was ok. It was our first time to stay there so we had no idea what to expect. The staff were very nice and courteous. Very helpful. The breakfast buffet was pretty nice. I was especially happy that our room didn’t smell like old cigarette smoke. the room was very spacious. And our beds and futons were good. But, The walls of our room looked like they hadn’t been cleaned for ages. And there was a lack of electrical wall sockets - none in the bedroom and just few in the living room. The toilet room was very small with the door going in, making it a bit of a tight fit on entry and exit (I’m not fat either).
Stayed 1 night in Aug 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was rather spacious and well furnished. Very comfortable except musty air-conditioning. The buffets were good.
Stayed 2 nights in Aug 2020