The Diana Suite Tuban

4.0 star property

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Photo gallery for The Diana Suite Tuban

Outdoor pool, open 7:00 AM to 10:00 PM, pool umbrellas, pool loungers
Superior Room | Terrace/patio
Reception
Reception
Exterior detail

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available

Explore the area

View in a map
Jalan Puri Gerenceng 46B, Tuban, 80361
  • Place, Circus Waterpark
    ‪4 min walk‬
  • Place, Park 23
    ‪6 min walk‬
  • Place, Kuta Beach
    ‪3 min drive‬
  • Airport, Denpasar (DPS-Ngurah Rai Intl.)
    ‪16 min walk‬

Room options

Superior Room

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Large Single Beds

Deluxe Room, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Large Single Beds

Deluxe Room (Living Room)

8.0 out of 10
Very good
(1 review)
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Large Single Beds

Premier Room (Pavilion)

  • 80 sq m
  • Sleeps 2
  • 1 Queen Bed

Family Suite

  • 3 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Large Single Bed

Similar properties

About this property

The Diana Suite Tuban

Family-friendly hotel with free parking, near Kuta Beach
An outdoor pool, a restaurant, and a bar/lounge are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
The Diana Suite Tuban offers 31 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. LED televisions come with premium cable channels.

Bathrooms include rainfall showerheads and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages, irons/ironing boards, and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at The Diana Suite Tuban, you'll be within walking distance of Waterbom Bali. Free WiFi in public areas, free self parking, and an outdoor pool are available.
  • Free WiFi
  • Free self parking
  • Enjoy local and international cuisine and a poolside location while dining at Diana's
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, supervised childcare, and dry cleaning/laundry
  • Onsite recreation includes bike rentals
  • Just a 3-minute drive from Waterbom Bali and 14 minutes from Kuta Beach
  • Airport pick-up shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. An outdoor pool, a library, and a terrace are also featured at the family-friendly The Diana Suite Tuban. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Tuban hotel.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10 AM.
Diana's - This poolside restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport pick-up shuttle at scheduled times and on request for a surcharge
  • Onsite parking available only on request
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: IDR 75,000 for adults and IDR 50,000 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Diana's

Things to do

  • Bicycle rentals
  • Library
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 1 building
  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Rainfall showerhead
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Diana Suite Tuban

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for IDR 150000.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (December 24) Gala Dinner per adult: IDR 307349.00
  • New Year's Eve (December 31) Gala Dinner per adult: IDR 307349.00

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately IDR 75000 for adults and IDR 50000 for children
  • Airport shuttle fee: IDR 150000 per vehicle (maximum occupancy 4)
  • Airport shuttle fee per child: IDR 150000 (up to 7 years old)
  • Rollaway bed fee: IDR 150000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
The Diana Suite Tuban offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Diana Suite Tuban Hotel
Diana Suite Tuban
The Diana Suite Tuban Hotel
The Diana Suite Tuban Tuban
The Diana Suite Tuban Hotel Tuban

The Diana Suite Tuban Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 31 out of 91 reviews
Rating 8 - Good. 41 out of 91 reviews
Rating 6 - Okay. 11 out of 91 reviews
Rating 4 - Poor. 4 out of 91 reviews
Rating 2 - Terrible. 4 out of 91 reviews

7.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Carol Ann

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities
Booked to stay for 1 night very disappointing. Base of bed was all chipped, fridge hardly worked, bathroom was outdoors with green slime on the pebbles on the floor. No shower curtain and not a good location.Pool area very uninviting and messy. It was that bad we didn’t even stay the night. Have stayed in much better places for that price and even cheaper place were better. Saying that the staff were very nice.
Stayed 1 night in Nov 2025

2/10 Terrible

Erick Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities
To start, they tried to charge me AGAIN after already paying my reservation with them before hand online. The check in process was very tedious and when I got to my room the bed sheets made me really itchy
Stayed 1 night in Aug 2025

6/10 Okay

Jenny

Stayed 1 night in May 2025

2/10 Terrible

Mark

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
They lied about refunding my 2nd night. I accidently booked 2 nights, confirmed with the front desk that I was getting a refund. Expedia comes back to me saying that they are not processing the refund anymore
Stayed 2 nights in Mar 2025

4/10 Poor

Breanna

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

AGNES

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Little bit far from road, but walkable to mall and shops
Stayed 2 nights in Mar 2024

6/10 Okay

Vivien

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2023

4/10 Poor

Pamela

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The site photos don't reflect the current condition of the property.
Stayed 1 night in Nov 2023

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Nov 2023

8/10 Good

Yew Seng

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I accidentally left my laptop charger upon reaching my destination. Emailed the hotel and later received a reply from them that they found it and will keep it for me. Got my friend to retrieve it. All is good. Well done to the housekeeping and front desk of Diana Suite.
Stayed 1 night in Sep 2023

10/10 Excellent

Agustinus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

2/10 Terrible

Chloe

Disliked: Cleanliness, property conditions & facilities
Toilet water leaking into the shower.. We checked in and upon arriving to the room noticed toilet water leaking into the shower. We noitified staff to which there was apparently no other rooms available. When asking for a refund due to no rooms and the unsafe conditions of the property we were denied and left a day early on a loss.
Stayed 2 nights in May 2023

10/10 Excellent

Vern E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Another great stay

We enjoyed our third stay here. Lovely suite. Great food for dinners and wonderful pool.
Stayed 5 nights in Apr 2023

10/10 Excellent

Noorafisah

Travelled with group

A gem close to AIRPORT!

Stayed 5 nights in Mar 2023

6/10 Okay

Stanley, Sacramento

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The Bed was very uncomfortable because it was 2 Twin mattresses shoved together! Bed covering was also for 2 Twin mattresses!
Stayed 3 nights in Nov 2022

10/10 Excellent

Cary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good economical hotel. We used to pass a place to take a nap and shower before I international flight. Provides very good value.
Stayed 1 night in Aug 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely decor, friendly staff, clean rooms Unfortunately terrible water pressure in bathroom
Stayed 1 night in Mar 2020

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ok for transit accommodation

Fine for a late night transfer. Airport pick up was free. Customer service was great, prompt answering of emails, quick check-in. Older building. Clean but lacking in amenities
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a great bargain for the price. The rooms are big and comfortable. The staff is friendly, responsive and helpful. They have an awesome breakfast bar. I will for sure stay there again next time I am in Bali.
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 1 night in Dec 2019

10/10 Excellent

Ben, Bangkok

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, great value near airport. Quiet hotel near airport with helpful staff and pickup/drop off. Breakfast isn’t wonderful, more barebones.
Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Property conditions & facilities
The staff really did not try to help out us , they did not help with luggage when we first entered the hotel ,
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and friendly staff. Drcent pool, close to airport, and nice complimentary breakfast. Had a great dinner and a couole happy hour beers as well.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, lovely staff - will be back - but hope they fix the toilet that doesn't flush in the meantime!
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2019