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Crowne Plaza Tulsa - Southern Hills

3.0 star property

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Front of property

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
7902 S Lewis Ave, Tulsa, OK, 74136
  • Place, Mabee Center
    ‪3 min walk‬
  • Place, Oral Roberts University
    ‪5 min walk‬
  • Place, River Spirit Casino Resort
    ‪15 min walk‬
  • Airport, Tulsa, OK (TUL-Tulsa Intl.)
    ‪21 min drive‬

Room options

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About this property

Crowne Plaza Tulsa - Southern Hills

An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite.
Crowne Plaza Tulsa - Southern Hills offers 286 accommodations with complimentary newspapers and coffee/tea makers. Beds feature premium bedding. 32-inch plasma televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
During your stay at Crowne Plaza Tulsa - Southern Hills, you're just a quick walk from Mabee Center. Free WiFi in public areas, free self parking, and a free area shuttle are available.
  • Free WiFi
  • Free self parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Full breakfast offered for a fee
  • Take a swim in the indoor pool
  • Amenities include newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a gym
  • Just a 3-minute drive from River Spirit Casino Resort and 9 minutes from Gathering Place
  • Free local-area shuttle service
  • Pets welcome for a fee
Crowne Plaza Tulsa - Southern Hills offers its guests an indoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. The business-friendly Crowne Plaza Tulsa - Southern Hills also features a terrace, concierge services, and dry cleaning/laundry services. Self parking is free.

This 3-star Tulsa hotel is smoke free.

Guests can enjoy full breakfast for a fee.
Falls Lounge - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee: USD 12.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Falls Lounge

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free area shuttle
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • In-room roll-in shower
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 11 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch plasma TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 3.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 12.95 per person
  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Tulsa Southern Hills
Crowne Plaza Tulsa Southern Hills
Crowne Plaza Tulsa Southern Hills Hotel
Crowne Plaza Tulsa Southern Hills Hotel
Crowne Plaza Hills Hotel
Crowne Plaza Tulsa Southern Hills
Hotel Crowne Plaza Tulsa - Southern Hills Tulsa
Tulsa Crowne Plaza Tulsa - Southern Hills Hotel
Hotel Crowne Plaza Tulsa - Southern Hills
Crowne Plaza Tulsa - Southern Hills Tulsa
Crowne Plaza Hills
Crowne Plaza Tulsa Southern Hills
Crowne Plaza Tulsa - Southern Hills Hotel
Crowne Plaza Tulsa - Southern Hills Tulsa
Crowne Plaza Tulsa - Southern Hills Hotel Tulsa

Crowne Plaza Tulsa - Southern Hills Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 269 out of 811 reviews
Rating 8 - Good. 301 out of 811 reviews
Rating 6 - Okay. 131 out of 811 reviews
Rating 4 - Poor. 65 out of 811 reviews
Rating 2 - Terrible. 45 out of 811 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
M/b
Stayed 1 night in Oct 2020
Verified

2/10 Terrible

Cody

Disliked: Staff & service, amenities
The check in was absolutely horrible. Not enough staff and when dealing with them they were rude.
Stayed 1 night in Oct 2020
Verified

4/10 Poor

Ayn

Liked: Cleanliness
Disliked: Room comfort

Disappointed

they didnt have a refrig or microwave in the rooms. They took a whole day and reminder that my sink was clog and they finially came up to fix it the next day.
Stayed 2 nights in Oct 2020
Verified

6/10 Okay

Verified traveller

Check in was a breeze and staff was friendly. Hotel itself was so so. No fridge or microwave and breakfast you have to pay if u want to eat it (over priced at that) our thermostat seemed to not work. No option to turn to heat or cool except the arrow up key was “red” and the arrow down was “blue” so up to 90.... no heat. I was cold most the night although it read 72. I like my room warmer. For sure not worth the $100. Thankfully it was only one night
Stayed 1 night in Sep 2020
Verified

10/10 Excellent

Rumbidzai

Liked: Staff & service, property conditions & facilities, room comfort
It was good
Stayed 2 nights in Sep 2020
Verified

4/10 Poor

Graciela

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Not a pleasant stay

I booked this hotel based on the pictures I saw online and also for the convenience of the location. It is across the street from Oral Roberts University which my son is attending. But the place could use a major renovation. The room felt humid during my entire stay. Not very clean. And outside the hotel, homeless and drunk people all over their parking lot. One night I saw a drunk person sleeping on the hallway of the fourth floor before I entered my room. Another night I saw a homeless person enter the elevator and going up to one of the rooms, she was given access by the person behind the counter that night. I saw her speaking to the staff person before entering the elevator. Not a pleasant stay. I will not be staying here again.
Stayed 3 nights in Aug 2020
Verified

8/10 Good

Donna

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Not accommodating for individuals w/disabilities.

The hotel was clean and comfortable but, not accommodating for ADA. My room was not equipped with a refrigerator and when I requested one for my insulin I was told I had to move to another room and to pay a fee to move. I asked if they could just bring a refrigerator to my room and I was told no. In my opinion this is a violation of the ADA. The guy I spoke with was completely non chalant.
Stayed 2 nights in Aug 2020
Verified

4/10 Poor

Joyce Y

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
No frig or microwave
Stayed 1 night in Aug 2020
Verified

6/10 Okay

Donna

NOT HAPPY

The hotel room’s bathtub drain was clogged, called front desk; they transferred us to maintenance/ engineering they never came. Next day told front desk and they finally sent someone. No sheets for sleeper sofa; stains on sleeper mattress; housekeeping brought sheets with a hole in the fitted sheet. Walls were paper thin to the point where I could tell you the whole conversation the loud children in the next door room were having. Disappointed!
Stayed 2 nights in Aug 2020
Verified

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice for the price!

It was very nice and clean. For the price, you can't beat it.
Stayed 1 night in Jul 2020
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing overnight get away
Stayed 1 night in Jul 2020
Verified

10/10 Excellent

Nekesha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean towels and bed. Quiet no disturbances
Stayed 1 night in Jun 2020
Verified

8/10 Good

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and quiet

The room was clean and the hotel was clean. Our only complaints were no fridge (but likely due to covid) so we couldn't bring home leftovers we really wanted to bring home, the Ac thermostat is wonky.. We had to turn it down to 67 to get it to come on (and it ws definitely not 67 degrees or less in there). And the beds had a lot of bounce/give so we woke up sore. But I felt safe there. There wasn't a lot of noise so that's was a plus Walmart was right next door, we felt that was very convenient. We never got a chance to swim due to our itinerary but was glad they had such generous pool hours from 7am-11pm. Other hotels pools we called about weren't even open.
Stayed 2 nights in Jun 2020
Verified

6/10 Okay

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

I will not be returning.

We had an issue with a noisy neighbor which resulted in the police/cps being called, only after a manager got into a verbal altercation yelling and cussing back and forth. In the middle of the entry way for all guests to witness & hear. I believe this could have been handled more professionally. We also had another family with us who had someone attempting to get into their room, where their daughter was alone. Luckily she had the extra lock in place. He was there trying to force himself into the room for over 5 min. Long enough for the rest of the family to leave the pool and make it up there to confront him. That gentleman had a key as well as the envelope that it came in, stating he bought it from someone for $40. How is this even possible? Again police were called. I will not be returning.
Stayed 2 nights in Jun 2020
Verified

4/10 Poor

Valerie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The AC wa
Stayed 1 night in Jun 2020
Verified

8/10 Good

Mary L

Liked: Cleanliness, staff & service, property conditions & facilities

Spring Break& my Granddaughters 11th BD.

My only complaint ,having to hear the elevator going up and down all night. Couldn’t have asked for better service.
Stayed 3 nights in Mar 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Long line checking in. Was attending conference at Mabee Center, so management should have known there would be a lot of people checking in. Not enough staff available for check in. Stood in line for 30 minutes.
Stayed 1 night in Mar 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a great ubication, near Oral Roberts U, and walking distance from good restaurants
Stayed 3 nights in Mar 2020
Verified

8/10 Good

Cher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility was very nice and the staff was extra helpful. I was disappointed that they did not have a hot tub, but rather than that the experience was excellent.
Stayed 1 night in Feb 2020
Verified

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities
Property is in need of renovation. Rust on bathroom fixtures, cracks in paint and caulking, poor water pressure. TV was old, not had, and small.
Stayed 3 nights in Feb 2020
Verified

4/10 Poor

Celeste

Liked: Staff & service
Disliked: Property conditions & facilities
Disappointed. Staff was wonderful. Facility is in desperate need of an update.
Stayed 1 night in Feb 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Convenient and safe

My meeting was held at this hotel so it was convenient to stay for easy access. Staff was very friendly and helpful. It is an older hotel but served my needs for an overnight stay.
Stayed 1 night in Jan 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, amenities
Found a roach in the indoor pool and the maintenance person said "It is just a bug........." Van driver was very helpful..... Maids did lovely job... Overall pretty nice
Stayed 14 nights in Dec 2019
Verified

4/10 Poor

Yoyoyo

Liked: Staff & service
Disliked: Property conditions & facilities
Quite old property. Need some renovation. Good location. Nice staff.
Stayed 1 night in Jan 2020
Verified

4/10 Poor

Shelli

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
First our room smelled as if someone had smoked in it, next the heat did not work and we froze all night, even turned it to 85* and couldn’t warm up the room. There was mold in all the grout lines in the shower and around the soap trays in the shower. Freezing all night with little sleep and the smell made it for a bad trip. I don’t normally leave reviews but thought I should this time. Maybe I should always do it.
Stayed 1 night in Jan 2020