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Aparthotel

Aldea Xaan Ha Tulum

2.5 star property

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Outdoor pool, open 8:00 AM to 9:00 PM, pool umbrellas, pool loungers
2 restaurants; breakfast, lunch, dinner and brunch served
Superior Apartment, Garden View
Deluxe Apartment, Courtyard View | Terrace/patio
Superior Apartment, Garden View | Living area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
15 Rio Otate, Tulum, QROO, 77760
  • Place, Hospital de Tulum
    ‪19 min walk‬
  • Place, Holistika Art Walk
    ‪3 min drive‬
  • Place, Dos Aguas Park
    ‪4 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪61 min drive‬

Room options

View all photos for Comfort Apartment, Garden View

Comfort Apartment, Garden View

Comfort Apartment, Garden View

  • Garden view
  • 63 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds and 2 Single Sofa Beds
  • Free Wi-Fi

View all photos for Comfort Apartment, Garden View

Comfort Apartment, Garden View

Comfort Apartment, Garden View

  • Garden view
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Sofa Beds
  • Free Wi-Fi

View all photos for Comfort Studio, Garden View

Comfort Studio, Garden View

Comfort Studio, Garden View

  • Garden view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Apartment, Courtyard View

Deluxe Apartment, Courtyard View

Deluxe Apartment, Courtyard View

  • Garden view
  • 89 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds and 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Apartment, Garden View

Deluxe Apartment, Garden View | Living area

Deluxe Apartment, Garden View

  • 90 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Superior Studio, Courtyard View

Superior Studio, Courtyard View

Superior Studio, Courtyard View

  • 36 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Studio, Courtyard View

Superior Studio, Courtyard View

Superior Studio, Courtyard View

  • 30 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Apartment, Garden View

Superior Apartment, Garden View

Superior Apartment, Garden View

  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Sofa Beds
  • Free Wi-Fi

View all photos for Superior Apartment, Garden View

Superior Apartment, Garden View

Superior Apartment, Garden View

  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Sofa Beds
  • Free Wi-Fi

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About this property

Aldea Xaan Ha Tulum

2 restaurants, an outdoor pool, and 2 coffee shops/cafes are available at this aparthotel. Free cooked-to-order breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a snack bar/deli, coffee/tea in a common area, and spa services. Each apartment provides a sitting area and a microwave, plus free WiFi and a Smart TV with digital channels. Added amenities include a balcony, Netflix, and an espresso maker. Housekeeping is available on request.
Aldea Xaan Ha Tulum offers 10 air-conditioned accommodations with espresso makers and complimentary bottled water. Rooms open to balconies or patios. These individually decorated and furnished accommodations have separate sitting areas. Microwaves and coffee/tea makers are provided. Bathrooms include showers and hair dryers.

This Tulum aparthotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). 43-inch Smart televisions come with premium digital channels and Netflix. Additionally, rooms include ceiling fans and blackout drapes/curtains. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the aparthotel include an outdoor pool.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, and sports massages.
During your stay at Aldea Xaan Ha Tulum, you'll be within walking distance of Hospital de Tulum. Enjoy features like free breakfast, free WiFi in public areas, and free self parking. This budget aparthotel has 10 apartments. Each apartment includes amenities such as free WiFi and a balcony/patio.
  • Each apartment offers a balcony or patio, a sitting area, and a Smart TV
  • Free cooked-to-order breakfast served daily
  • Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Free self parking and RV/bus/truck parking
  • Options for a bite to eat include 2 restaurants and 2 coffee shops/cafes
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and a virtual front desk
  • 7 minutes by car from Tulum National Park and 8 minutes from Gran Cenote
There are 2 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. Free breakfast is served daily. Public spaces have free WiFi. An outdoor pool, spa services, and a terrace are also featured at Aldea Xaan Ha Tulum. Self parking is free. You'll have access to the outdoor pool at a partner property.

Smoking is allowed in designated areas at this Tulum aparthotel.

Guests are served free cooked-to-order breakfast daily from 7:30 AM to 10:00 AM.
Aroma Cafe Tulum - This restaurant serves breakfast, brunch, and lunch. A children's menu is available.
Aroma Cafe Express - This coffee shop serves dinner only. A children's menu is available. Open daily.

Property amenities

Pool/Spa

  • Deep-tissue massages
  • Hot stone massages
  • In-room massages
  • Outdoor pool
  • Pool loungers
  • Pool umbrellas
  • Sports massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Family friendly

  • Children's dinnerware

Restaurants on site

  • Aroma Cafe Express
  • Aroma Cafe Tulum

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Espresso maker
  • Microwave
  • Paper towels

Dining

  • Free cooked-to-order breakfast available daily 7:30 AM to 10:00 AM
  • 2 coffee shops/cafes
  • 2 restaurants
  • Coffee and tea in common areas
  • Snack bar/deli

Bedrooms

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Separate sitting area
  • Window screens

Entertainment

  • 43-inch Smart TV with premium digital channels
  • Netflix
  • Streaming services

Outdoor areas

  • Balcony/patio
  • Charcoal grill
  • Fully-fenced
  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Laundry

  • Dry cleaning/laundry service

Work spaces

  • Coworking space
  • Laptop workspace

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Designated smoking areas

Services and conveniences

  • Blackout drapes
  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Free bottled water
  • Guidebooks
  • Housekeeping on request
  • Local maps
  • Restaurant dining guides
  • Virtual front desk

Location highlights

  • In the city centre
  • In the suburbs

Things to do

  • Outdoor pool (guest access) nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Mosquito nets
  • Fire extinguisher

General

  • 10 units
  • Banquet hall
  • Bed sheets changed on request
  • Garden
  • Housekeeping (on request)
  • Individual decor
  • Individual furnishings
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 20

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 10 days before arrival with check-in instructions and lockbox information; access will be through a private entrance
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from November 17 2025 to July 31 2027 (completion date subject to change). The following areas are affected:
  • Dining venue(s)
  • Exterior
  • Guestrooms
  • Hallway
  • Lobby
  • Parking area
  • Swimming pool
During renovations, the aparthotel will make every effort to minimize noise and disturbance.

Access methods

Lockbox, private entrance

Pets

  • Pets and service animals are not allowed at Aldea Xaan Ha Tulum

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property does not have a front desk. Guests will receive an email 10 days before arrival with check-in information and lockbox information. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM.
  • Children may not be eligible for complimentary breakfast.
  • Pets and service animals are not allowed on site.

Property is also known as

Aldea Xaan Ha Tulum Tulum
Aldea Xaan Ha Tulum Aparthotel
Aldea Xaan Ha Tulum Aparthotel Tulum

Aldea Xaan Ha Tulum Reviews