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BESPOKE, member of Small Luxury Hotels

4.5 star property
VIP Access

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Photo gallery for BESPOKE, member of Small Luxury Hotels

Outdoor pool
Penthouse, 3 Bedrooms, Beach View | Living area
Aerial view
View from property
On the beach, white sand

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Spa
  • Housekeeping
  • Gym
  • Parking included

Explore the area

Map
Tankah 3, Cdad., M3 L-1 y 2 Tulum, Tulum, QROO, 77776
  • Cenote Manatí
    ‪10 min walk‬
  • Tulum Mayan Ruins
    ‪8 min drive‬
  • Soliman Bay
    ‪9 min drive‬
  • Tulum Intl. Airport (TQO)
    ‪62 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Apartment, 4 Bedrooms, Ocean View

Apartment, 4 Bedrooms, Ocean View | Living area

Apartment, 4 Bedrooms, Ocean View

  • 276.05 sq m
  • 4 bedrooms
  • 4 bathrooms
  • Ocean view
  • Sleeps 8
  • 3 King Beds and 1 Queen Bed

View all photos for Penthouse, 2 Bedrooms, Ocean View

Penthouse, 2 Bedrooms, Ocean View | Living area

Penthouse, 2 Bedrooms, Ocean View

  • 181.35 sq m
  • 2 bedrooms
  • 3 bathrooms
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Apartment, 2 Bedrooms, Beach View

Apartment, 2 Bedrooms, Beach View

Apartment, 2 Bedrooms, Beach View

  • 127.56 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Ocean view
  • Sleeps 4
  • 2 King Beds

View all photos for Apartment, 2 Bedrooms, Partial Sea View

Apartment, 2 Bedrooms, Partial Sea View | Living area

Apartment, 2 Bedrooms, Partial Sea View

  • 2 bedrooms
  • 2 bathrooms
  • Partial sea view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Apartment, 2 Bedrooms, Garden View

Apartment, 2 Bedrooms, Garden View | Living area

Apartment, 2 Bedrooms, Garden View

  • 154.02 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Apartment, 2 Bedrooms, Partial Sea View, Ground Floor

Apartment, 2 Bedrooms, Partial Sea View, Ground Floor | Living area

Apartment, 2 Bedrooms, Partial Sea View, Ground Floor

  • 129.42 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Partial sea view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Penthouse, 3 Bedrooms, Beach View

Penthouse, 3 Bedrooms, Beach View | Living area

Penthouse, 3 Bedrooms, Beach View

  • 305.33 sq m
  • 3 bedrooms
  • 3 bathrooms
  • Ocean view
  • Sleeps 6
  • 3 King Beds

View all photos for Apartment, 3 Bedrooms, Garden View

Apartment, 3 Bedrooms, Garden View | Living area

Apartment, 3 Bedrooms, Garden View

  • 230.3 sq m
  • 3 bedrooms
  • 3 bathrooms
  • Sleeps 6
  • 2 King Beds and 1 Queen Bed

View all photos for Penthouse, 3 Bedrooms, Ocean View

Penthouse, 3 Bedrooms, Ocean View | Living area

Penthouse, 3 Bedrooms, Ocean View

  • 301.2 sq m
  • 3 bedrooms
  • 3 bathrooms
  • Partial ocean view
  • Sleeps 6
  • 3 King Beds

View all photos for Apartment, 1 Bedroom, Partial Ocean View

Apartment, 1 Bedroom, Partial Ocean View

Apartment, 1 Bedroom, Partial Ocean View

  • 103.72 sq m
  • 1 bedroom
  • 2 bathrooms
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

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About this property

BESPOKE, member of Small Luxury Hotels

Luxury aparthotel on the beach, with outdoor pool
Guests of this beach aparthotel will appreciate convenient onsite amenities such as a 24-hour fitness center and spa services. Each apartment provides a dining area and a sitting area, plus free WiFi and a Smart TV with digital channels. Comforts include a pillowtop bed and Egyptian cotton sheets, and guests will also find conveniences like a refrigerator and a microwave. Change of towels is available on request.
BESPOKE, member of Small Luxury Hotels offers 22 air-conditioned accommodations with laptop-compatible safes and espresso makers. Accommodations offer separate dining areas and include day beds. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. Full-sized refrigerators/freezers and microwaves are provided. Bathrooms include showers with rainfall showerheads, and hair dryers.

This Tulum aparthotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). 42-inch Smart televisions come with digital channels and Netflix. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the aparthotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
During your stay at BESPOKE, member of Small Luxury Hotels, you're just a quick walk from Tulum National Park. Free WiFi in public areas, free valet parking, and an outdoor pool are available. This luxury aparthotel has 22 apartments. Each apartment includes amenities such as free WiFi and a pillowtop mattress.
  • Each apartment offers a pillowtop bed, a dining area, and a sitting area
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free valet parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Steps from Tulum National Park and 8 minutes by car from Xel-Há Park
BESPOKE, member of Small Luxury Hotels offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Spa services, tour/ticket assistance, and concierge services are also featured at the luxury BESPOKE, member of Small Luxury Hotels. Valet parking is free.

This 4.5-star Tulum aparthotel is smoke free.

BESPOKE, member of Small Luxury Hotels has a restaurant on site.

Languages

English, Spanish

Property amenities

Beach

  • On a white sand beach
  • Beach club (surcharge)

Pool/Spa

  • In-room massages
  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered valet parking on site

Food and drink

  • Blender
  • Cookware, dishware, and utensils
  • Espresso maker
  • Full-sized refrigerator/freezer
  • Microwave
  • Toaster

Dining

  • A bar/lounge
  • A restaurant
  • Chef service
  • Snack bar/deli

Bedrooms

  • Day bed
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Living spaces

  • Separate dining area
  • Separate sitting area
  • Window screens

Entertainment

  • 42-inch Smart TV with digital channels
  • Netflix
  • Streaming services

Outdoor areas

  • Outdoor furniture

Laundry

  • Laundry detergent

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 14 steps to reach entrance
  • Doorbell and phone notification
  • In-room accessibility
  • Lift (79 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-width doorways (85 centimetre wide)
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Guidebooks
  • Housekeeping (daily)
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Limited-hour front desk
  • Local maps
  • Luggage storage
  • Meal delivery service
  • Restaurant dining guides
  • Tour and ticket assistance
  • Wedding services

Things to do

  • 24-hour gym
  • Beach club
  • Hiking/biking trails nearby
  • Snorkelling nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 22 units
  • Bed sheets changed on request
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests will receive an email 10 days before arrival with check-in instructions; front desk staffed during limited hours
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at BESPOKE, member of Small Luxury Hotels

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per accommodation, per night
  • Destination fee: USD 30 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Guests arriving after 3:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 10 days before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

BESPOKE
BESPOKE, member of Small Luxury Hotels Tulum
BESPOKE, member of Small Luxury Hotels Aparthotel
BESPOKE, member of Small Luxury Hotels Aparthotel Tulum

BESPOKE, member of Small Luxury Hotels Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 14 out of 19 reviews
Rating 8 - Good. 4 out of 19 reviews
Rating 6 - Okay. 1 out of 19 reviews
Rating 4 - Poor. 0 out of 19 reviews
Rating 2 - Terrible. 0 out of 19 reviews

10/10

Cleanliness

9.8/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Kenneth

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Dec 2024

8/10 Good

Krystal

Travelled with group
Liked: Cleanliness, room comfort

Hidden Gem

This hotel exceeded my expectations. The rooms are a good size with ample storage. It had everything we needed for a comfortable stay. Staff were great, although sometimes the language barrier was a minor issue. A list of close by and recommended restaurants was provided before we arrived, along with suggested activities. Both of which was super helpful. Food and drink were great. Would definitely stay again
Stayed 3 nights in Jan 2025

10/10 Excellent

Guillermo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect. Service was on point; everyone that works there was friendly. Papi made you feel at home and has a good personality and sense of humor :) Toiletries and rooms were all clean and practically brand new and had such a good aromatic smell that made you feel like you were in paradise. Would definitely recommend and reconsider coming back
Stayed 6 nights in Dec 2024

10/10 Excellent

Kirsi

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, room comfort

Very nice property

Great property, rooms are huge and beach is big and clean.
Stayed 3 nights in Dec 2024

10/10 Excellent

Nicola

Liked: Cleanliness, amenities, property conditions & facilities
Amazing and beautiful property. The service was great and the beach is stunning. Food at the onsite restaurant was excellent. The only downside is that it’s not close to anything, you can’t walk to a convenience store and they don’t have a store on site. If you don’t rent a car you have to take a taxi into town which gets expensive.
Stayed 5 nights in Oct 2024

6/10 Okay

Nura

Stayed 3 nights in Oct 2024

10/10 Excellent

Donzelle

Travelled with family
Liked: Cleanliness, room comfort
Stayed 7 nights in Jun 2024

10/10 Excellent

Jenny

Liked: Cleanliness
Super great place !
Stayed 1 night in May 2024

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great new hotel, still setting things up but you can see it will be one of the best in the area
Stayed 13 nights in Mar 2024

10/10 Excellent

Michael

Liked: Property conditions & facilities
Stayed 4 nights in Apr 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Mar 2024

8/10 Good

Sara

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The units are beautiful. It’s a family friendly complex, the pool is amazing. We had a few minor issues when we first arrived, and the staff went above and beyond to make sure we comfortable.
Stayed 7 nights in Mar 2024

10/10 Excellent

Angee

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
This is an amazing stay ! Everyone was super helpful and informative . The ocean view and the pool are breathtaking. We will definitely come back . The property is about 12 minutes away from the supermarket will recommend to rent a car in town. Thank you for an amazing vacation !
Stayed 4 nights in Mar 2024