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Aparthotel

BESPOKE, member of Small Luxury Hotels

4.5 star property
VIP Access

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Outdoor pool
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Apartment, 2 Bedrooms, Beach View | Private pool
Outdoor pool
Penthouse, 3 Bedrooms, Beach View | Living area

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Kitchen
  • Room service
  • Spa
  • Gym

Explore the area

View in a map
Tankah 3, Cdad., M3 L-1 y 2 Tulum, Tulum, QROO, 77776
  • Place, Cenote Manatí
    ‪12 min walk‬
  • Place, Soliman Bay
    ‪7 min drive‬
  • Place, Tulum Mayan Ruins
    ‪10 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪68 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Apartment, 2 Bedrooms, Garden View

Apartment, 2 Bedrooms, Garden View | Private pool

Apartment, 2 Bedrooms, Garden View

  • 154 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Apartment, 3 Bedrooms, Garden View

Apartment, 3 Bedrooms, Garden View | Terrace/patio

Apartment, 3 Bedrooms, Garden View

  • 230 sq m
  • 3 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Queen Bed

View all photos for Apartment, 2 Bedrooms, Beach View

Apartment, 2 Bedrooms, Beach View | Terrace/patio

Apartment, 2 Bedrooms, Beach View

  • 128 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 4
  • 2 King Beds

View all photos for Apartment, 2 Bedrooms, Partial Sea View, Ground Floor

Apartment, 2 Bedrooms, Partial Sea View, Ground Floor | Private pool

Apartment, 2 Bedrooms, Partial Sea View, Ground Floor

  • 129 sq m
  • 2 bedrooms
  • Partial sea view
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Bunk Bed

View all photos for Apartment, 1 Bedroom, Partial Ocean View

Apartment, 1 Bedroom, Partial Ocean View | View from room

Apartment, 1 Bedroom, Partial Ocean View

  • 104 sq m
  • 1 bedroom
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 4 Bedrooms, Ocean View

Apartment, 4 Bedrooms, Ocean View | View from room

Apartment, 4 Bedrooms, Ocean View

  • 276 sq m
  • 4 bedrooms
  • Ocean view
  • Sleeps 8
  • 3 King Beds and 1 Queen Bed

View all photos for Penthouse, 3 Bedrooms, Beach View

Penthouse, 3 Bedrooms, Beach View | View from room

Penthouse, 3 Bedrooms, Beach View

  • 305 sq m
  • 3 bedrooms
  • Ocean view
  • Sleeps 6
  • 3 King Beds

View all photos for Penthouse, 3 Bedrooms, Ocean View

Penthouse, 3 Bedrooms, Ocean View | Terrace/patio

Penthouse, 3 Bedrooms, Ocean View

  • 301 sq m
  • 3 bedrooms
  • Partial ocean view
  • Sleeps 6
  • 3 King Beds

View all photos for Penthouse, 2 Bedrooms, Ocean View

Penthouse, 2 Bedrooms, Ocean View | Private pool

Penthouse, 2 Bedrooms, Ocean View

  • 181 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Apartment, 2 Bedrooms, Partial Ocean View

Apartment, 2 Bedrooms, Partial Ocean View | View from room

Apartment, 2 Bedrooms, Partial Ocean View

  • 143 sq m
  • 2 bedrooms
  • Partial sea view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Apartment, 2 Bedrooms, Balcony, Garden View

Apartment, 2 Bedrooms, Balcony, Garden View | Living area

Apartment, 2 Bedrooms, Balcony, Garden View

  • 143 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

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About this property

BESPOKE, member of Small Luxury Hotels

Luxury aparthotel on the beach, with outdoor pool
Guests of this beach aparthotel will appreciate convenient onsite amenities such as a 24-hour fitness center and spa services. Each apartment features a kitchen with a refrigerator and a microwave, plus free WiFi and a Smart TV with digital channels. Comforts include a memory foam bed and premium bedding, and guests will also find conveniences like a dining area and a sitting area. Housekeeping is available once per stay.
BESPOKE, member of Small Luxury Hotels offers 22 air-conditioned accommodations with laptop-compatible safes and espresso makers. Rooms open to furnished balconies. Accommodations offer separate sitting areas. Memory foam beds feature premium bedding. Accommodations at this 4.5-star aparthotel have kitchens with full-sized refrigerators/freezers, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads, and hair dryers.

This Tulum aparthotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). 42-inch Smart televisions come with digital channels and Netflix. In-room massages, irons/ironing boards, and change of towels can be requested. Housekeeping is provided once per stay.

Recreational amenities at the aparthotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
During your stay at BESPOKE, member of Small Luxury Hotels, you're just a quick walk from Tulum National Park. Free WiFi in public areas, free valet parking, and an outdoor pool are available. This luxury aparthotel has 22 apartments. Each apartment includes amenities such as free WiFi and a kitchen.
  • Each apartment offers a kitchen, a furnished balcony, and a memory foam bed
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free valet parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Steps from Tulum National Park and 8 minutes by car from Xel-Há Park
BESPOKE, member of Small Luxury Hotels offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Spa services, tour/ticket assistance, and concierge services are also featured at the luxury BESPOKE, member of Small Luxury Hotels. Valet parking is free.

This 4.5-star Tulum aparthotel is smoke free.

Icaro - Onsite restaurant.
Room service (during limited hours) is available.

Property amenities

Beach

  • On a white sand beach
  • Beach club (surcharge)

Pool/Spa

  • In-room massages
  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered valet parking on site

Restaurants on site

  • Icaro

Kitchen

  • Cookware, dishware, and utensils
  • Espresso maker
  • Full-sized refrigerator/freezer
  • Microwave
  • Toaster

Dining

  • A bar/lounge
  • A restaurant
  • Limited room service
  • Snack bar/deli

Bedrooms

  • Memory foam mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Living spaces

  • Separate dining area
  • Separate sitting area
  • Window screens

Entertainment

  • 42-inch Smart TV with digital channels
  • Netflix
  • Streaming services

Outdoor areas

  • Furnished balcony
  • Outdoor furniture

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 14 steps to reach entrance
  • Doorbell and phone notification
  • In-room accessibility
  • Lift (79 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-width doorways (85 centimetre wide)
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (once per stay)
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Limited-hour front desk
  • Luggage storage
  • Tour and ticket assistance
  • Wedding services

Location highlights

  • Near the ocean

Things to do

  • 24-hour gym
  • Beach club
  • Fishing nearby
  • Hiking/biking trails nearby
  • Snorkelling nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 22 units
  • Bed sheets changed on request
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests will receive an email within 10 days before arrival with check-in instructions; front desk staffed during limited hours
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at BESPOKE, member of Small Luxury Hotels

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per accommodation, per night
  • Destination fee: USD 30 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Guests arriving after 3:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 10 days before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

BESPOKE
BESPOKE, member of Small Luxury Hotels Tulum
BESPOKE, member of Small Luxury Hotels Aparthotel
BESPOKE, member of Small Luxury Hotels Aparthotel Tulum

Reviews

BESPOKE, member of Small Luxury Hotels Reviews

9.6

Exceptional

10/10

Cleanliness

9.8/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness
Rating 10 - Excellent. 25 out of 30 reviews
Rating 8 - Good. 4 out of 30 reviews
Rating 6 - Okay. 1 out of 30 reviews
Rating 4 - Poor. 0 out of 30 reviews
Rating 2 - Terrible. 0 out of 30 reviews

Reviews

10/10 Excellent

Laura, Sumner

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
What a beautiful gem. The apartment was glorious! Clean and well stocked. The beds were comfy and the water pressure was excellent. The staff is so friendly and helpful. The beach is right out the front door, unfortunately the sea grass was out of control and we could not access the water. Bespoke is a little off the beaten path, but we had no problems accessing transportation. Highly recommend!
Stayed 4 nights in Jul 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, room comfort

Excellent aparthotel with lovely food

What a little gem of a hotel. Our family of 4 stayed for 5 nights in one of the 2 bed apartments, really comfortable and well maintained. We all really enjoyed it, a perfect mix of chill and local trips. It was useful having our own car due to it being 10 minutes from Tulum. If you go to Tulum, make sure you get down to the peninsula rather than sticking to the Main Street which was a bit limited. The Sargassum (seaweed) on the beach was frustrating and the hotel did what they could to deal with it but worth considering the impact if you’re looking for a beach holiday as the seaweed invasion in July makes the beach/sea hard to use.
Sargassum invasion!
Stayed 5 nights in Jul 2025

10/10 Excellent

Adriana, Kaufman

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great food was awesome and Ricky & Lucio very friendly and helpful!!!!
Stayed 5 nights in Jul 2025

10/10 Excellent

Frank, Leander

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
My wife and I came to this property for our anniversary and we were blown away by almost everything about it. The grounds are very well maintained. You actually feel like you are in a jungle with all the plants they have around the property. The pool was very nice and they have really nice furniture in the pool area and on the beach for relaxing. We were there in the wet season, so there was a lot of seaweed on the beach, but they made an effort to clean it up each day, which was very much appreciated. They provided amenities like kayaks and really nice snorkel gear for using in the ocean and looking at the coral in the area. The restaurant very good and the service was stellar. It was a little pricey and the selection wasn't great but still very nice. But as nice as the property was, the unit we stayed in was fantastic! We had a two-bedroom unit and unit. Had a well-furnished living room and kitchen with a full size refrigerator and everything you would need. The only thing we would would have liked to have seen that we didn't have was a toaster. Probably the best thing about the unit was the terrace on the upper floor which was basically on the rooftop of the unit. Up there. We had a dining room table that could seed six, , a small private swimming pool, a bathroom with a separate sink and a shower. There were also some lounge chairs that were quite nice. While up on the terrace to we could have drinks and look at the ocean which was beautiful.
Stayed 7 nights in Jul 2025

10/10 Excellent

Monica

Stayed 4 nights in Jun 2025

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This property was great I highly recommend it. Paola at the front desk is absolutely greatand helped with everything. Everything was super clean the rooms are huge perdect stay
Stayed 5 nights in Apr 2025

10/10 Excellent

Maia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Unforgettable stay on the beach in Tulum My family had the pleasure of staying at this remarkable perfect sized beachside hotel in Tulum, and I truly can't recommend it enough. The setting is breathtaking with turquoise waves, white sand, and ocean breezes. The beach and pool have beautiful lounge beds, cushions, soft seats, and private seating area. We felt like were were hidden away from the world-in the best possible way! The small staff at the hotel was kind, attentive, and genuinely welcoming. They gave thoughtful recommendations, and went above and beyond. In our opinion the perfect amount of attention. The apartments are better than you can imagine. Huge, new, clean, and airy spaces beautifully decorated and outfitted it truly was a home away from home. The Bespoke and its staff are a rare find, and we cannot wait to return!
Stayed 7 nights in Mar 2025

8/10 Good

Helena

Stayed 1 night in Mar 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Dec 2024

8/10 Good

Krystal

Travelled with group
Liked: Cleanliness, room comfort

Hidden Gem

This hotel exceeded my expectations. The rooms are a good size with ample storage. It had everything we needed for a comfortable stay. Staff were great, although sometimes the language barrier was a minor issue. A list of close by and recommended restaurants was provided before we arrived, along with suggested activities. Both of which was super helpful. Food and drink were great. Would definitely stay again
Stayed 3 nights in Jan 2025

10/10 Excellent

Guillermo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect. Service was on point; everyone that works there was friendly. Papi made you feel at home and has a good personality and sense of humor :) Toiletries and rooms were all clean and practically brand new and had such a good aromatic smell that made you feel like you were in paradise. Would definitely recommend and reconsider coming back
Stayed 6 nights in Dec 2024

10/10 Excellent

Kirsi

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, room comfort

Very nice property

Great property, rooms are huge and beach is big and clean.
Stayed 3 nights in Dec 2024

10/10 Excellent

Nicola

Liked: Cleanliness, amenities, property conditions & facilities
Amazing and beautiful property. The service was great and the beach is stunning. Food at the onsite restaurant was excellent. The only downside is that it’s not close to anything, you can’t walk to a convenience store and they don’t have a store on site. If you don’t rent a car you have to take a taxi into town which gets expensive.
Stayed 5 nights in Oct 2024

6/10 Okay

Nura

Stayed 3 nights in Oct 2024

10/10 Excellent

Donzelle

Travelled with family
Liked: Cleanliness, room comfort
Stayed 7 nights in Jun 2024

10/10 Excellent

Jenny

Liked: Cleanliness
Super great place !
Stayed 1 night in May 2024

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great new hotel, still setting things up but you can see it will be one of the best in the area
Stayed 13 nights in Mar 2024

10/10 Excellent

Michael

Liked: Property conditions & facilities
Stayed 4 nights in Apr 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Mar 2024

8/10 Good

Sara

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The units are beautiful. It’s a family friendly complex, the pool is amazing. We had a few minor issues when we first arrived, and the staff went above and beyond to make sure we comfortable.
Stayed 7 nights in Mar 2024

10/10 Excellent

Angee

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
This is an amazing stay ! Everyone was super helpful and informative . The ocean view and the pool are breathtaking. We will definitely come back . The property is about 12 minutes away from the supermarket will recommend to rent a car in town. Thank you for an amazing vacation !
Stayed 4 nights in Mar 2024

10/10 Excellent

Carmen Laura

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Es muy especial el lugar! Sus instalaciones de 1a y muy agradable toda la construcción.la cocina y la barra del restaurante bien atendida c extraordinario servicio de 1er mundo.
Stayed 5 nights in May 2025

10/10 Excellent

Nicolas

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Marcus

Travelled with family
Liked: Cleanliness, room comfort

Magic

Very nice place, really calm and beautiful place.
Stayed 4 nights in Feb 2025