Hotel in Tulum with spa services and an outdoor pool
An outdoor pool, spa services, and free self parking are available at this hotel. Housekeeping is available on request.
Bakal Tulum offers 2 accommodations with irons/ironing boards. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Housekeeping is provided on request.
Recreational amenities at the hotel include an outdoor pool.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
During your stay at Bakal Tulum, you're just a quick walk from Dos Aguas Park. Free self parking, an outdoor pool, and spa services are available.
Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
Free self parking
Take a swim in the outdoor pool
Services include a virtual front desk
Just a 5-minute drive from Tulum National Park and 6 minutes from Tulum Mayan Ruins
Bakal Tulum offers its guests an outdoor pool, spa services, and an elevator. The front desk is open around the clock. Self parking is free.
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
Parking and transport
Free uncovered self parking on site
Limited on-site self parking
Things to do
Outdoor pool
Family friendly
Outdoor pool
Conveniences
Virtual front desk
Guest services
Housekeeping on request
Spa
Massage
Spa services
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift (100 centimetre wide door)
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to lift
Room amenities
More
Iron/ironing board
Laundry detergent
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 15
Check-out
Check-out before 11:00 AM
Special check-in instructions
There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools
Renovations and closures
This property is closed from December 26 2025 to March 31 2026 (dates subject to change).
Access methods
Lockbox, private entrance
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children are welcome.
Payment types at the property
Important information
Fees
Guests will be asked to pay the following charges at the property:
Cash deposit: MXN 1500 per accommodation, per stay
We've listed all charges provided to us by the property.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property does not have a front desk. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival.
Guests will receive an email 24 hours before arrival with check-in information and lockbox information. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.