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Casa Coyote Tulum

3.5 star property

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Photo gallery for Casa Coyote Tulum

Deluxe room with one king bed
Terrace/patio
Exterior
Deluxe room with one king bed | Bathroom
In-room safe, individually decorated, individually furnished

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Km 9.3, Tulum Road Boca Paila, Hotel Zone, Tulum, QROO, 77780
  • Place, Tulum Beach
    ‪2 min walk‬
  • Place, Ven a la Luz Sculpture
    ‪2 min drive‬
  • Place, Tulum Mayan Ruins
    ‪22 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪80 min drive‬

Room options

View all photos for Deluxe room with two double beds

Deluxe room with two double beds

Deluxe room with two double beds

  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe room with one king bed

Deluxe room with one king bed

Deluxe room with one king bed

9.4 out of 10
Exceptional
(8 reviews)
  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Casa Coyote Tulum

Along with 2 outdoor pools, this smoke-free hotel has a restaurant and a bar/lounge. WiFi in public areas is free. Other amenities include a business center, concierge services, and express check-out. Change of towels is available on request.
Casa Coyote Tulum offers 23 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers, designer toiletries, and complimentary toiletries. Additionally, rooms include ceiling fans and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
2 outdoor swimming pools are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Casa Coyote Tulum. During your stay, you're just a quick walk from Tulum Beach. You'll find features like free WiFi in public areas, plus 2 outdoor pools and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes bike rentals
  • Just a 1-minute drive from Sian Ka'an Biosphere Reserve and 7 minutes from Tulum National Park
  • Airport shuttle service available for a fee
  • Dogs welcome for free
Casa Coyote Tulum offers its guests 2 outdoor swimming pools. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There's an onsite business center. A terrace, multilingual staff, and tour/ticket assistance are also featured at Casa Coyote Tulum. An airport shuttle (available 24 hours) is available for a fee.

This 3.5-star Tulum hotel is smoke free.

For a fee, guests can enjoy English breakfast daily from 9:00 AM to noon.
Casa Coyote Tulum has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily English breakfast available 9:00 AM to noon for a fee: USD 20 for adults and USD 19 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 2 outdoor pools
  • Bicycle rentals

Family friendly

  • 2 outdoor pools

Conveniences

  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Upper floors accessible by stairs only

More

  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age: 18

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

There is no front desk at this property

Guests must contact the property in advance for check-in instructions; your host will greet you

This property doesn't offer after-hours check-in

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately USD 20 for adults and USD 19 for children
  • Airport shuttle fee: USD 310 per room (roundtrip)
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Casa Coyote Tulum offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property does not have a front desk. This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The host will greet guests on arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

ECO ROOMS CASA COYOTE TULUM Hotel

ECO ROOMS CASA COYOTE Hotel

CASA COYOTE TULUM Hotel

CASA COYOTE Hotel

CASA COYOTE TULUM

CASA COYOTE

Hotel CASA COYOTE TULUM Tulum

Tulum CASA COYOTE TULUM Hotel

Hotel CASA COYOTE TULUM

CASA COYOTE TULUM Tulum

ECO ROOMS CASA COYOTE TULUM

Coyote Tulum

Casa Coyote Tulum Hotel

Casa Coyote Tulum Tulum

Casa Coyote Tulum Hotel Tulum

Casa Coyote Tulum Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 118 out of 215 reviews
Rating 8 - Good. 50 out of 215 reviews
Rating 6 - Okay. 20 out of 215 reviews
Rating 4 - Poor. 14 out of 215 reviews
Rating 2 - Terrible. 13 out of 215 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities
Great staff and beautiful views!
Stayed 3 nights in Jan 2026

10/10 Excellent

Susanne

Liked: Cleanliness, staff & service, amenities
Really enjoyed our stay right at the beach, sandwiched between the best of Tulum's hotels for a fraction of the price. Will be back.
Stayed 1 night in Feb 2026

2/10 Terrible

Karla

Travelled with group
Disliked: Amenities, property conditions & facilities
I rarely leave negative reviews, but this was genuinely the worst hotel stay I’ve experienced despite extensive international travel. The biggest issue was safety and connectivity. There was essentially no Wi-Fi and almost no cellular reception, making it extremely difficult — and honestly concerning — to contact anyone, get directions, or access help when needed. For a property marketed at a higher standard, this alone is unacceptable. The room itself was far from a four-star experience: musty odor, poor lighting, weak air conditioning, geckos inside the room, and an awkward bathroom layout where my legs hit the shower wall while sitting on the toilet. While housekeeping did keep the room clean, the overall comfort level was extremely low. Sleep was impossible. There was constant loud music thumping all night and into the morning, plus a recurring buzzing noise every few minutes that sounded like a dryer alarm going off. None of us in our group slept properly during the entire stay. After raising these issues, the property manager acknowledged the problems and offered a partial refund. However, after multiple attempts to follow up, he stopped responding, blamed the reservations department, and would not connect me with them or a supervisor. Ultimately no resolution was provided by the hotel. Expedia tried to resolve with no luck. Bottom line, there are countless better places to stay in Tulum. If you are expecting a comfortable four-star experience, look anywhere else.
Stayed 5 nights in Jan 2026

10/10 Excellent

Patrick

Liked: Cleanliness, amenities, property conditions & facilities
Great location and really nice room!
Stayed 3 nights in Jan 2026

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities
Beautiful room, thoughtful design, details with the soaps, lighting, blanket, etc... great!
Stayed 2 nights in Jan 2026

4/10 Poor

Rudy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I recently stayed at **Hotel Casa Coyote** to celebrate a friend’s 40th birthday. While there were a few bright spots, overall the experience was unfortunately very disappointing—especially considering the price. I want to start by acknowledging the **housekeeping staff and the security guard**, who were truly fantastic. They were kind, attentive, and professional, and honestly the best part of our stay. Their efforts did not go unnoticed and deserve recognition. However, the overall experience fell far short of expectations. The noise level was excessive—people were constantly slamming doors, and the sound echoed throughout the entire building at all hours, making it extremely difficult to rest or relax. The **Wi-Fi was consistently unreliable**, going in and out and often not working at all. Each time we asked about it, we were met with excuse after excuse rather than a solution, which was frustrating and unprofessional. Given the **price we paid**, this stay was absolutely **not worth it**. For a property marketed at this level, we expected much better comfort, communication, and overall quality. While I truly appreciate the staff who did their best, I would not recommend this hotel based on my experience.
Stayed 5 nights in Jan 2026

8/10 Good

Sheena

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly.
Stayed 4 nights in Dec 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
This is a great spot right next to where it’s happening in Tulum beach. I like it here.
Stayed 3 nights in Jan 2026

8/10 Good

Kiana

Stayed 4 nights in Dec 2025

10/10 Excellent

Frances

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was amazing! AC worked very well! It was clean! Housekeeping was great! They were very quick to help get us other things we needed and also suggested a few things to do around town. Hot water worked great, just had to let it warm up for about 5minutes! Super affordable too!
Stayed 3 nights in Nov 2025

10/10 Excellent

florinka

Travelled with group
Liked: Cleanliness, staff & service, room comfort
This is a great little hotel as its nic e and quiet however it is a bit far from the main resteraunt area.
Stayed 5 nights in Jun 2025

10/10 Excellent

Nico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a great stay. Staff was very helpful and the shared areas are nice. Away from crowds.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jolaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Suprisingly great for the price. It was beautiful, in the jungle.
Stayed 3 nights in Mar 2025

10/10 Excellent

Alfredo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place to stay and go across for best beach
Stayed 2 nights in Jan 2025

6/10 Okay

Jasmine

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Marina

Stayed 3 nights in Mar 2025

10/10 Excellent

Neeley

Liked: Cleanliness, staff & service, property conditions & facilities
I loved this space. There was a rustic charm to it that appealed to me at the end of a long trip. Staff were very helpful and the collectivo makes it easy enough to get to the ADO or into town.
Stayed 1 night in Mar 2025

10/10 Excellent

Sabrina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ivo was wonderful since the moment we booked. Very easy to communicate with. Patricio was also very helpful and kind at check in. The property is beautiful and the room is just like the pictures, with a nice balcony and all the jungle at the back to us. I loved that they gave us a pass to access the beach club across the street. FYI Area is expensive and food is overpriced
Stayed 2 nights in Mar 2025

10/10 Excellent

Sophia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay! So incredibly happy I stayed at Casa Coyote for my mini solo trip. The whole experience was seamless from beginning to end. Ivo was friendly, responsive and always helpful when needed. There is 24 hour security so I felt very safe as a solo traveler. Can’t wait to return! I definitely will be back and would highly recommend Casa Coyote.
Stayed 4 nights in Mar 2025

8/10 Good

Stefano, Fort Lauderdale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Thanh Van

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love my stay at Casa Coyote! Nicco and his staff were extremely helpful. They allowed me to change my room because I didn't like the view from the patio of my first room. For the price, Casa Coyote is excellent. The decorations in the room and throughout the property are very cute. I like the candles lighting the walkway in the evening. They add a special touch to the place. I really like having a patio with the view of the garden. Ask for this if you can. I also like the communal kitchen. I was able to make myself tea and store perishable items in the fridge during my stay. I didn't use the pools because to me, the beach is so much better. The easy beach access through Dos Ceibas is superb. It cannot be beat! I love every minute at the beach. It's close enough to the hotel that I felt comfortable leaving my things at the beach to come back to the hotel if I forgot anything. The food and staff at Dos Ceibas are also very good. I prefer eating at this restaurant because of the food quality and the peaceful atmosphere. Overall, I highly recommend this hotel. Book it and you won't regret it.
Stayed 3 nights in Mar 2025

10/10 Excellent

Kayelee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2025

8/10 Good

Annie

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my first time going to an eco-hotel so I did not know what to expect but it was a pretty cool experience. Even though the AC automatically turns off from 12pm-5pm, the concrete walls and ceiling fan helped keep the room cool which was essential for getting ready for a wedding. Ivo was amazing! VERY quick to respond our messages and questions and incredibly helpful with our entire stay. However, I cannot say the same about the concierge service. We attempted to get ahold of our concierge all day Friday with very limited response, same situation on Saturday. Unfortunately this led to us not being able to go on an excursion we had planned on for Sunday. By the time our concierge returned our multiple messages on Saturday, we were already at the wedding we were attending and did not have service to pay for it online. (I had been attempting to get ahold of her since 9am and did not get a message back until 5:30pm.) We were incredibly disappointed by this as we had been very excited for this opportunity. But again, this was not our experience with Ivo. I felt like Ivo went above and beyond for us!!!
Stayed 4 nights in Feb 2025

10/10 Excellent

kimberly

Stayed 1 night in Feb 2025

8/10 Good

Jill

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025