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Elements Tulum Boutique Hotel

4.0 star property

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Photo gallery for Elements Tulum Boutique Hotel

Outdoor pool, pool loungers
Front of property – evening/night
Lobby sitting area
Interior entrance
Grand Room, Balcony

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Spa
  • Housekeeping

Explore the area

View in a map
Calle Sol Oriente entre Avenida Coba, y Calle Escorpion, Centro, Tulum, QROO, 77780
  • Place, Tulum National Park
    ‪6 min drive‬
  • Place, Tulum Mayan Ruins
    ‪7 min drive‬
  • Place, Playa Paraiso
    ‪17 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪68 min drive‬

Room options

View all photos for Grand Room, Poolside

Grand Room, Poolside

Grand Room, Poolside

9.6 out of 10
Exceptional
(12 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, Balcony

Grand Room, Balcony

Grand Room, Balcony

8.6 out of 10
Excellent
(18 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

9.4 out of 10
Exceptional
(18 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Elements Tulum Boutique Hotel

Hotel with free parking, near Tulum Mayan Ruins
This smoke-free hotel features an outdoor pool, a restaurant, and a rooftop terrace. Free WiFi in public areas and free self parking are also provided. Other amenities include spa services, concierge services, and dry cleaning.
Elements Tulum Boutique Hotel offers 18 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. 42-inch LED televisions come with cable channels. Bathrooms include showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers.

This Tulum hotel provides complimentary wireless Internet access. Business-friendly amenities include desks; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, sports massages, and Swedish massages.
Our customers tell us they can't get enough of the helpful staff at Elements Tulum Boutique Hotel. During your stay, you'll be within walking distance of Tulum National Park. Features include free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the location
  • Just a 4-minute drive from Gran Cenote and 7 minutes from Tulum Mayan Ruins
  • Airport shuttle service available for a fee
There's a restaurant on site. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. An outdoor pool, a rooftop terrace, and spa services are also featured at the business-friendly Elements Tulum Boutique Hotel. Free self parking is available.

This 4-star Tulum hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 7:30 AM to 11:00 AM.
Elements Tulum Boutique Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:30 AM to 11:00 AM for a fee: MXN 230 for adults and MXN 230 for children
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Pool loungers
  • Rooftop terrace

Spa

  • Deep-tissue massages
  • In-room massages
  • Sports massages
  • Swedish massages

Accessibility

  • No lift

More

  • 2 buildings
  • 3 floors
  • Built in 2016
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 42-inch LED TV with cable channels

Food and drink

  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately MXN 230 for adults and MXN 230 for children
  • Airport shuttle fee: MXN 120 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Elements Tulum Boutique Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Elements Boutique Hotel
Elements Tulum Boutique
Elements Tulum Hotel Tulum
Elements Tulum Boutique Hotel Hotel
Elements Tulum Boutique Hotel Tulum
Elements Tulum Boutique Hotel Hotel Tulum

Reviews

Elements Tulum Boutique Hotel Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 600 out of 914 reviews
Rating 8 - Good. 217 out of 914 reviews
Rating 6 - Okay. 59 out of 914 reviews
Rating 4 - Poor. 15 out of 914 reviews
Rating 2 - Terrible. 23 out of 914 reviews

Reviews

4/10 Poor

Lesley

Disliked: Cleanliness, amenities, property conditions & facilities
Dirty and had to be moved to another room since the air conditioner did not work.
Stayed 6 nights in Jul 2025

10/10 Excellent

SUEHEIL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Ebony

Liked: Cleanliness, staff & service, property conditions & facilities
The location is centrally located. As a solo traveler this was important. I was able to walk every and the beach was a 15m bike ride away. The grounds were very quiet and security at night was an added bonus.
Stayed 4 nights in Jun 2025

6/10 Okay

Garland

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was nice, however, Tulum is not a place that I would recommend for vacation. Overall, the town was sub-par compared to PV, Cobo, Cancun or Cozumel. It was dirty and not as many options for restaurants. Also, I found the culture as not as welcoming as other Mexican locations. Also, the airport is new—but 45 minutes away. I would encourage anyone considering Tulum to do their research beforehand. We wished we had chosen another destination and regret the decision to vacation there.
Stayed 4 nights in May 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful quiet courtyard with a pool surrounded by lush tropical plants
Stayed 5 nights in Apr 2025

2/10 Terrible

chevyonne

Disliked: Cleanliness, staff & service, property conditions & facilities
No Wi-Fi in the room password in room shower head rested..
Stayed 1 night in Apr 2025

10/10 Excellent

Estelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a lovely hotel! Quiet area and hotel but close to lots of restaurants and bars. We hired bikes from the hotel twice to cycle to Tulum beach. We would strongly recommend this hotel!
Stayed 5 nights in Apr 2025

10/10 Excellent

Johnny

Stayed 1 night in May 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Always clean always friendly
Stayed 1 night in Apr 2025

6/10 Okay

María

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a good place to stay at Tulum
Stayed 2 nights in Apr 2025

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Zarak

Stayed 1 night in Apr 2025

8/10 Good

Kathleen

Travelled with partner
Liked: Cleanliness, staff & service
First, staff was welcoming & friendly. The website/details have to be updated. There was no breakfast/restaurant on site, no personal amenities (soaps/shampoos) or bathrobes as mentioned on the website. All towels should be replaced as old & worn especially when there is a card in the room detailing replacement costs for certain items that are old or not in the room.
Stayed 7 nights in Apr 2025

10/10 Excellent

Sicong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel. It’s clean, and has good common element. The room is spacious and the staff are helpful. I love this hotel.
Stayed 1 night in Apr 2025

2/10 Terrible

Nicole, Westbank

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel had no running water or electricity. We had to pour buckets of water in toilet to flush it. No compensation offered
Stayed 1 night in Apr 2025

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is great.
Stayed 1 night in Apr 2025

8/10 Good

Cheryl, Bend

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We had a great experience with our day pass at the Cenote pool. When leaving, we ordered a tequila shot from the bar. We asked for Don Julio 70 and it clearly was not. I know tequila well, especially that brand and they clearly filled the bottle with cheap blanco. 20.00 per shot for garbage tequila, no bueno! 😡
Stayed 1 night in Mar 2025

10/10 Excellent

Marlon

Stayed 1 night in Apr 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Worth the extra money for the rooms next to the pool. A very comfortable stay, very relaxing.
Stayed 4 nights in Mar 2025

10/10 Excellent

Marlene

Disliked: Property conditions & facilities
great
Stayed 1 night in Mar 2025

10/10 Excellent

Mirella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elements is located very close to everything you need. You can walk to the centre of Tulum, restaurants, 15 minutes to the beach via bike, shopping and tours are all very convenient. The staff was wonderful and accommodating, informative and helpful. Great experience.
Stayed 27 nights in Mar 2025

10/10 Excellent

Tonina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice stay at Elements!

Super nice cute hotel. Very clean, great service. Highly recommend!
Stayed 5 nights in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was perfect.
Stayed 2 nights in Mar 2025

10/10 Excellent

Tamutswa

Travelled with family
Liked: Cleanliness, staff & service, amenities
Alphonso who was at the reception was very helpful. Place was clean, great AC and convenient location
Stayed 3 nights in Mar 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in downtown Tulum

Front desk staff are amazing. Interiors are good
Stayed 2 nights in Mar 2025