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Entire apartment·Private host

Elena 1 BR

3.0 star property

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Photo gallery for Elena 1 BR

10 outdoor pools
View from room
Reception
Apartment | Private kitchen
50-inch Smart TV with digital channels, TV

Reviews

8.0 out of 10
Very good

Entire apartment

1 bedroomSleeps 2

Popular amenities

  • Pool
  • Kitchen
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Spa

Explore the area

View in a map
Aldea Zama, Tulum, QROO, 77760
  • Place, Jaguar Park
    ‪8 min walk‬
  • Place, Hunab Lifestyle Center
    ‪10 min walk‬
  • Place, Tulum National Park
    ‪3 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪47 min drive‬

Room options

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About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Elena 1 BR

Along with 10 outdoor pools, this apartment building has spa services and concierge services. Free WiFi in public areas and free self parking are also provided. Other amenities include a picnic area. The apartment boasts a private pool and offers a kitchen and a Smart TV. Guests can appreciate conveniences like a refrigerator and a dining table, and other amenities include a minibar and a rainfall shower.
Air-conditioned accommodations at this apartment offer private pools and minibars. Accommodations at this 3-star apartment have kitchens with full-sized refrigerators/freezers.

Bathrooms include showers with rainfall showerheads, and hair dryers. 50-inch Smart televisions come with digital channels.

10 outdoor swimming pools are on site.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
During your stay at this apartment building, you're just a quick walk from Jaguar Park. Features include free WiFi in public areas and free self parking, plus 10 outdoor pools. Enjoy your stay with amenities like a private pool and a kitchen in the apartment.
  • Air-conditioned apartment with private pool, kitchen, and Smart TV
  • Free WiFi in some public areas
  • Free self parking
  • Take a swim in the 10 outdoor pools
  • Services include a concierge
  • Just a 3-minute drive from Tulum National Park and 9 minutes from Tulum Mayan Ruins
  • Beach shuttle service available for a fee
This apartment offers its guests 10 outdoor swimming pools. Public spaces have free WiFi. This apartment also features spa services, a picnic area, and concierge services. Self parking is free.

Smoking is allowed in designated areas at this 3-star Tulum apartment.

Property amenities

Beach

  • Beach shuttle (surcharge)
  • Beach towels

Pool/Spa

  • 10 outdoor pools
  • Massage
  • Private pool
  • Spa services

Parking and transport

  • Beach shuttle (surcharge)
  • Free uncovered self parking on site
  • Limited on-site self parking

Kitchen

  • Full-sized refrigerator/freezer

Dining

  • Dining table
  • Minibar

Bedrooms

  • Bedroom

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Living spaces

  • Dining table

Entertainment

  • 50-inch Smart TV with digital channels

Outdoor areas

  • Picnic area

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Limited-hour front desk

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM

Check-out

Check-out before 11:30 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), key retrieval

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Smoking

Smoking allowed: in designated areas

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cleaning fee: MXN 1061.48 per accommodation, per stay (varies per unit)
  • A damage deposit of MXN 10000 will be collected before check-in.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
The front desk at this property is open daily from 8:00 AM - 8:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and key retrieval information. Front desk staff will greet guests on arrival at the property.

Elena 1 BR Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 0 out of 1 reviews
Rating 8 - Good. 1 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 0 out of 1 reviews

10/10

Cleanliness

8.0/10

Amenities

10/10

Property conditions & facilities

Reviews

8/10 Good

douglas

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice clean place with a great patio space. needs some furniture on the patio as well as more extensive stocking in the kitchen etc but was adequate. The shared pool off the patio is good but the rooftop is great. Not a lot of privacy so we kept our drapes closed most of the time. The place is not quite done with construction so we had no elevator. However we were on the second floor so it was not bad. I am sure the elevators will be running soon. Overall good location but come with a plan for transportation. The cab fares were wildly different each time we looked for one and not cheap. Recommend renting a bike or scooter if you are going to be there for any length of time. Communication was slow at first but got better during the stay and they were quite friendly and helpful. Note that the quoted price has an additional charge if you pay by visa.