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Hotel Tzalam Tulum

3.0 star property

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Photo gallery for Hotel Tzalam Tulum

Tzalam Garden View Room | Garden view
Tzalam Garden View Room | Balcony
Tzalam Garden View Room
Reception
Tzalam Garden View Room

Reviews

4.8 out of 10

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Tulum-Boca Paila Km5.5 parcela 1678, Ejido Jose Maria Pino Suarez, Tulum, QROO, 77760
  • Place, Tulum Beach
    ‪2 min walk‬
  • Place, Ven a la Luz Sculpture
    ‪19 min walk‬
  • Place, Tulum Mayan Ruins
    ‪18 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪56 min drive‬

Room options

View all photos for Tzalam Garden View Room

Tzalam Garden View Room

Tzalam Garden View Room

  • Garden view
  • Sleeps 3
  • 1 King Bed

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About this property

Hotel Tzalam Tulum

Beachfront hotel with free valet parking, steps from Tulum Beach
Along with a 24-hour front desk, this smoke-free hotel has a garden and free valet parking. WiFi in public areas is free.
Hotel Tzalam Tulum offers 34 air-conditioned accommodations with minibars and complimentary bottled water. Accommodations are furnished with single sofa beds. This Tulum hotel provides complimentary wireless Internet access. Bathrooms include showers and hair dryers. Housekeeping is provided daily.
During your stay at Hotel Tzalam Tulum, you're just a quick walk from Tulum Beach. You'll find features like free WiFi in public areas and free valet parking.
  • Free WiFi
  • Free valet parking and self parking
  • Services include luggage storage
  • Steps from Tulum Beach and a 2-minute drive from Sian Ka'an Biosphere Reserve
Hotel Tzalam Tulum offers its guests a garden. WiFi is free in public spaces. Self parking and valet parking are free.

This 3-star Tulum hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Family friendly

  • In-room sofa bed

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • On the beach

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Single sofa bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Tzalam Tulum

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a fire extinguisher
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Tzalam Tulum Hotel
Hotel Tzalam Tulum Tulum
Hotel Tzalam Tulum Hotel Tulum

Hotel Tzalam Tulum Reviews

Reviews

4.8
Rating 10 - Excellent. 0 out of 3 reviews
Rating 8 - Good. 1 out of 3 reviews
Rating 6 - Okay. 0 out of 3 reviews
Rating 4 - Poor. 1 out of 3 reviews
Rating 2 - Terrible. 1 out of 3 reviews

6.8/10

Cleanliness

5.4/10

Staff & service

4.0/10

Amenities

3.0/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 4 nights in Jan 2020

4/10 Poor

Mayra, Austin

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
This property is not ready for occupancy as it is still under construction. The property is on the jungle side of the main road in Tulum & WAY back in the jungle. It is a 5 minute walk down a dirt road from the "hotel" to the main road. It is barely lit at night which made for scary walks at night, especially alone. We also had to carry/roll our suitcases down this dirt road upon checking out. The property and rooms also DO NOT have wifi as stated. The shower had no privacy as the windows were clearly visible to the outdoors - I had to shower in my bathing suit every day. No hairdryer in room as well, very dim lighting at night. Overall a very disappointing experience and will be requesting a refund as this property did not offer what was expected.
Stayed 6 nights in Dec 2019

2/10 Terrible

Colleen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019