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KAN Tulum Hotel

3.5 star property
VIP Access

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Photo gallery for KAN Tulum Hotel

A resort with a natural pool, wooden structures, and lush greenery.
A bar area with a stone wall, a wooden ceiling, and a white countertop.
A natural rock formation with a wooden bridge and steps leading to a seating area with a dome-shaped structure in the background.
A natural cave with a wooden staircase leading to a balcony overlooking a pool.
A rustic wooden structure with a sloped roof surrounded by lush greenery.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
calle 17 poniente La Veleta, Tulum, QROO, 77760
  • Place, Holistika Art Walk
    ‪4 min drive‬
  • Place, Tulum Beach
    ‪10 min drive‬
  • Place, Tulum Mayan Ruins
    ‪14 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪64 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Deluxe King Studio

A bedroom with a bed, a ceiling fan, a large mirror, and a dining area with a table and chairs.

Deluxe King Studio

10.0 out of 10
Exceptional
(3 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe King Studio Infinity Pool 2

A large bed with a wooden headboard, a ceiling fan, and a view of greenery through a circular window.

Deluxe King Studio Infinity Pool 2

  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Panoramic Studio Suite

A wooden balcony with a woven chair and a bench, surrounded by greenery and bamboo walls.

Panoramic Studio Suite

  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Suite

A modern bedroom with a large bed, a ceiling fan, and a view of a pool and garden.

Family Suite

  • 70 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Panoramic Suite

A swimming pool with a view of a resort area, including a building with a balcony and a structure with a lattice design.

Panoramic Suite

  • 70 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Deluxe King Studio

A bedroom with a bed, a ceiling fan, a large mirror, and a dining area with a table and chairs.

Deluxe King Studio

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

KAN Tulum Hotel

A full-service spa, an outdoor pool, and a restaurant are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a beach bar, and a poolside bar are onsite. Change of towels is available on request.
KAN Tulum Hotel offers 42 air-conditioned accommodations with minibars and safes. Accommodations at this 3.5-star hotel have kitchenettes with stovetops and cookware/dishes/utensils.

Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads, bathrobes, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). In-room massages, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Kan Spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at KAN Tulum Hotel. During your stay, you'll be within walking distance of Dos Aguas Park. Features include free WiFi in public areas and free self parking, plus a full-service spa.
  • Free WiFi (speed: 50+ Mbps)
  • Free self parking
  • Drinking and dining options include a restaurant, a beach bar, and a poolside bar
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge with body treatments, massages, or body scrubs at Kan Spa
  • Services include a concierge, tour or ticket assistance, and a porter
  • Onsite recreation includes scooter/moped rentals and bike rentals
  • 8 minutes by car from Tulum Beach and 10 minutes from Tulum Mayan Ruins
A private beach is featured. KAN Tulum Hotel offers its guests a full-service spa and an outdoor pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar, and a bar/lounge. Public spaces have free WiFi.

Spa services, a terrace, and multilingual staff are also featured at KAN Tulum Hotel. Free self parking is available.

Smoking is allowed in designated areas at this Art Deco Tulum hotel.

For a fee, guests can enjoy cooked-to-order breakfast daily from 8:00 AM to 11:00 AM.
KAN Tulum Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: MXN 350 to 1,500 per person
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • A restaurant
  • Couples/private dining

Things to do

  • Art gallery
  • Bicycle cleaning area
  • Bicycle rentals
  • Designer stores
  • Full-service spa
  • Outdoor pool
  • Scooter/moped rentals

Conveniences

  • Gift shop/newsstand
  • Limited-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Coworking space

Outdoors

  • Direct access to a private beach
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 steps to reach entrance
  • Lever door handles
  • No lift
  • Smooth flooring in public areas
  • Well-lit path to entrance

More

  • 7 buildings
  • Art Deco architecture
  • Ballroom
  • Built in 2020
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Dining table
  • Freezer
  • Hob
  • Kitchenette
  • Mini-fridge
  • Minibar
  • Wet bar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MXN 1000 per accommodation, per night
  • A damage deposit of MXN 10000 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 350 to 1500 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 11:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.

Property is also known as

Kan Tulum
KAN Tulum Hotel Hotel
KAN Tulum Hotel Tulum
Kan Tulum Adults Only
KAN Tulum Hotel Hotel Tulum
Kan Hotel Tulum Beach Clubs

KAN Tulum Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 111 out of 148 reviews
Rating 8 - Good. 17 out of 148 reviews
Rating 6 - Okay. 11 out of 148 reviews
Rating 4 - Poor. 6 out of 148 reviews
Rating 2 - Terrible. 3 out of 148 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Noelle

Liked: Cleanliness, staff & service, property conditions & facilities
Such comfy beds and the restaurant is not to be missed!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good place to relax and lay out. Also very central to a lot restaurants.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was a real treat. Great quality accommodation with lots available, spa, bar, restaurant. It’s away from the centre, perfect for a relaxing stay. Would highly recommend.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All Positives with this stay! Zen, Beauty & Amazing comfy bedrooms. Would stay here again!!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Emely

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good love everything about it
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Megan

Liked: Cleanliness, staff & service
Excellent room with an incredible forest view from the large windows opposite the bed. Great value for Tulum and great location that was in between the town and beach. Small pool with loungers that were available to use. Incredible restaurant for us (vegans), slightly pricey but as is the whole of Tulum.
View from bedroom
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

MARISA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
so unique hotel, i highly recommend it to connect with nature and enjoy its own cenote on the property !! It wwas the best!! thank you so much
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

Malik

Liked: Cleanliness, staff & service
Disliked: Amenities
Staff is extremely friendly. I would recommend that the hotel invest in ant traps/ bait as they were everywhere in the room. The restaurant 6/10. Parking needs improvement and have more spaces for guests. The cenote was closed due to construction but im sure it wouldve been enjoyable to if it was open.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Eleanor

Excellent
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Beatriz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, staff was great!
Stayed 5 nights in Jul 2025
Verified review

8/10 Good

Patoya

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great staff, use WhatsApp to organize anything that you need from fresh towels, to taxi rides anywhere! Notable mention, the breakfast was top tier!!! Mimosas weren’t on the menu so you’ll have to ask but they are delicious!!!!!!
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and beautiful property.
Stayed 5 nights in Apr 2025
Verified review

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Maricela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel with amazing staff. Overall amazing experience!
Stayed 5 nights in May 2025
Verified review

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful and the staff was amazing!
Stayed 3 nights in Jan 2024
Verified review

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My family and I travel to Mexico every Christmas, and we ALL agree that this was by far our favorite hotel / resort to date. At every moment, you feel completely swallowed by lush green plants. All of the staff are extremely helpful and kind. The food was fabulous. And of course, the piece de resistance is it's own cenote in the heart of the property. While not along the beach, the beach is extremely close and we did not feel it lacked at all. 10/10 stay!
Stayed 7 nights in Dec 2025
Verified review

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the rooms. Beautiful location.. quiet and relaxing.
Stayed 2 nights in Apr 2025
Verified review

8/10 Good

kashif

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good overall stay, property was well kept and very much ecofriendly… Restaurant also had great food and service…
Stayed 7 nights in Nov 2024
Verified review

10/10 Excellent

Yuly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was better than expected. It was very relaxing, the site is gorgeous and being surrounded by so much nature was breath taking. Staff was very friendly and since there was not much traffic this time of the year we had quick access to a lot of places. Super recommended.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredibly friendly, and the hotel felt like a dream. It’s a charming boutique property—intimate in size but stunning in design—with all-vegan cuisine that was simply delightful.
Stayed 4 nights in Nov 2024
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in the jungle. Plunge pool and cenote are amazing. Lovely staff, great restaurant
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Colm

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very peaceful, but easy access to town and to the ruins via hired bikes.
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel Staff was great. Resort is extremely clean and the AC works perfectly fine.
Stayed 2 nights in Apr 2024
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolute oasis in Tulum, design and architecture are one of a kind here and the staff are top tier.
Stayed 10 nights in Mar 2024
Verified review

4/10 Poor

Maria Zineb

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very disappointing stay. KAN TULUM did not live up to its luxury image at all. The room was uncomfortable . For the price, the experience was not worth it. I would not return or recommend this property.
Stayed 4 nights in Jan 2026