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Kanak Unique Tulum

3.5 star property

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Photo gallery for Kanak Unique Tulum

Outdoor pool, free pool cabanas, pool loungers
Premium Penthouse, 1 King Bed with Sofa bed, Private Pool, City View | Living area
View from room
50-inch Smart TV with digital channels, TV
Outdoor pool, free pool cabanas, pool loungers

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • Kitchen

Explore the area

View in a map
23 C.8 Sur La Veleta, Tulum, QROO, 77780
  • Place, Holistika Art Walk
    ‪13 min walk‬
  • Place, Hospital de Tulum
    ‪18 min walk‬
  • Place, Dos Aguas Park
    ‪4 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪42 min drive‬

Room options

View all photos for Luxury Suite, 1 King Bed with Sofa bed, Mezzanine

1 bedroom, premium bedding, Select Comfort beds, in-room safe

Luxury Suite, 1 King Bed with Sofa bed, Mezzanine

  • Garden view
  • 75 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Grand Suite, 1 King Bed with Sofa bed, Private Pool, Ground Floor

View from room

Grand Suite, 1 King Bed with Sofa bed, Private Pool, Ground Floor

  • 85 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Premium Penthouse, 1 King Bed with Sofa bed, Private Pool, City View

50-inch Smart TV with digital channels, TV

Premium Penthouse, 1 King Bed with Sofa bed, Private Pool, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 120 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

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About this property

Kanak Unique Tulum

An outdoor pool, a garden, and a front-desk safe are available at this smoke-free hotel. WiFi in public areas is free.
Kanak Unique Tulum offers 6 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. These individually decorated accommodations have separate sitting areas and include queen sofa beds and dining tables. Select Comfort beds feature premium bedding. Accommodations at this 3.5-star hotel have kitchenettes with full-sized refrigerators/freezers, separate dining areas, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). 50-inch Smart televisions come with digital channels. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool.
During your stay at Kanak Unique Tulum, you'll be within walking distance of Holistika Art Walk. Features include free WiFi in public areas, plus an outdoor pool and a roundtrip airport shuttle (surcharge).
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe
  • 9 minutes by car from Tulum Mayan Ruins and 13 minutes from Tulum Beach
  • Airport and beach shuttle service available for a fee
As a guest of Kanak Unique Tulum, you'll find an outdoor pool, a garden, and a front-desk safe. Public spaces have free WiFi. An airport shuttle (available 24 hours) and a beach shuttle are available for a fee.

This 3.5-star Tulum hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Beach shuttle (surcharge)

Things to do

  • Outdoor pool

Family friendly

  • Dining table
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room sofa bed
  • Outdoor pool
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • Safe at front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Free pool cabanas
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Stair-free path to entrance
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding
  • Queen sofa bed
  • Select Comfort mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels

Food and drink

  • Blender
  • Cookware, dishware, and utensils
  • Dining table
  • Free bottled water
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Separate dining area

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Individual decor
  • Laptop-compatible safe
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out fee: MXN 500

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests will receive an email from the property with reservation payment instructions within 24 hours of booking. Payment is made via a secure link and due within 24 hours of receiving the email.

Access methods

Access code, private entrance

Pets

  • Pets and service animals are not allowed at Kanak Unique Tulum

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 4000 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: MXN 9000 (roundtrip), (from 1 to 13 years old)
  • Late check-out fee: MXN 500

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and debit cards
Cashless transactions are available
Heating is not provided
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Kanak Unique Tulum offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property does not have a front desk. This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information and an access code. Guests can access their accommodation through a private entrance.
Property Registration Number OLA171024CI5
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

KANAK UNIQUE TULUM Hotel
KANAK UNIQUE TULUM Tulum
KANAK UNIQUE TULUM Hotel Tulum

Kanak Unique Tulum Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 16 out of 27 reviews
Rating 8 - Good. 3 out of 27 reviews
Rating 6 - Okay. 3 out of 27 reviews
Rating 4 - Poor. 3 out of 27 reviews
Rating 2 - Terrible. 2 out of 27 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Teresa

Stayed 1 night in Apr 2023

10/10 Excellent

Virydiana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the space was very cute and clean. The private Tub/lounge area was great for the chill days in. Appreciated the daily room cleanings as well

2/10 Terrible

Patrick

Stayed 1 night in Mar 2023

8/10 Good

JAVIER

Stayed 1 night in Mar 2023

4/10 Poor

You-Koung

Disliked: Staff & service, amenities

8/10 Good

ROSE, Glen Rock

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was very clean. The shower was great. The kitchen was well stocked with pots and pans. The apartment was stylish. It looked like the photos, and the bed was comfortable. The AC Mini splits worked well. Our bathroom sink was clogged, and the neighbors upstairs woke us up dragging furniture around. The biggest problem with this rental is that many travelers are having trouble getting into their rental, and if anything goes wrong, it is impossible to get in touch with the owners. A young couple next to us had an apartment code that did not work. They couldn't reach the owner by any means and had to leave to get another hotel. The travelers below us had a problem and couldn't reach the owners after trying for 3 days. Our experience was good, but I did take the precaution of contacting Travelocity before leaving Cancun about the potential problem of getting in. They called the owner three times with no success, but I finally got a WhatsApp confirmation. My advice is to arrive in daytime and be prepared to contact Travelocity about the booking.

10/10 Excellent

Claude

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time and the property is beautiful for staying in downtown Tulum.

10/10 Excellent

Edgar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 4 nights in Oct 2022

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
my room was proper, the parking outside, very quiet.
Stayed 1 night in Aug 2022

10/10 Excellent

BRANDON DANIEL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
me encanto es un lugar muy tranquilo y limpio alejado de todo para relajarse y estar en paz, mi hijo lo disfruto mucho, ademas de que el personal fue muy muy amable con nosotros
Stayed 1 night in Jul 2022

10/10 Excellent

CLAUDIA IVON GUTIERREZ

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
me encanto porque esta en un lugar hermoso, es super seguro, el espacio fue perfecto, muy limpio y el personal fue muy amable con nosotros. simplemente hermoso lugar
Stayed 1 night in Jul 2022

4/10 Poor

Katia

Liked: Cleanliness, amenities
Disliked: Staff & service
I rented this pretty apartment for a staycation as I live in Playa del carmen. Booked it last minute this contributed to the following. Communication was challenging, (what’s app) their payment platform kept declining my card. ( from a major us bank) and I would have to wait an hour between each message for them to send me a new link we tried 2 times till I used an other card. I was meant to check in at 2 and ended up accessing the apartment after dinner. I didn’t get to enjoy the roof top. Jacuzzi the lights where not working and impossible to contact anybody. Locking system on doors is dodgy and hard to operate. I asked for a late check out as they offer it on your site I was rudely declined by the what’s app staff being told at 10:30 I should have already left since the apartment was rented. I just didn’t appreciate their lack of courtesy and of attention to service.
Stayed 1 night in Jul 2022

6/10 Okay

melanie

Business traveller
Liked: Cleanliness
The cleaning staff at the property or wonderful. The directions to the property were hard to follow even on the GPS. I feel the property owners could tell you to turn off the highway 307 and go five blocks when you see a certain store . Because there is construction and horrible roads all around a very pretty property of Hotel connect. A larger sign in the parking area to identify the hotel would be good. Not everything was working in the room nor were the correct appliances in the room. Be cautious in booking a room the pictures they show and the room that they call luxury suite with mezzanine and the picture of the private swimming pool is not accurate. If you want the plunge pool or hot tub you have to book unit 1 , 2 or six. The pictures are not accurate for the rooms
Stayed 1 night in Jun 2022

8/10 Good

Francisco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ias savanas no estaban limpias
Stayed 1 night in Mar 2023

10/10 Excellent

Alondra

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
El penthouse muy chulo. Tengan en cuenta esta algo escondido pero si lo que buscan es privacidad este es una muy buena opcion.
Stayed 1 night in Feb 2023

2/10 Terrible

Javier

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Esto no es un hotel, son departamentos llenos de suciedad, telarañas, basura de rentas anteriores, voy a proceder legalmente en contra de Expedia y de Kanak para que me regresen mi dinero.
Stayed 1 night in Jan 2023

4/10 Poor

Arturo J

Stayed 1 night in Jan 2023

6/10 Okay

Suemy

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
El lugar agradable por el costo, su anuncio muy pequeño y dificil de llegar, no me gusto que no hubo atención personal y cuando tenia duda de el acceso a la habitación , nadie contesto al telefono o respondio el mensaje
Stayed 1 night in Nov 2022

10/10 Excellent

Jacqueline

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy limpio, no se escucha el ruido para nada por sus ventanas antirruido, muy equipado, muy centrado en tulum
Stayed 1 night in Sep 2022

10/10 Excellent

Lucero

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Divino!

Padrísimo lugar, las instalaciones son hermosas, selvático y limpio, la decoración del departamento esta muy linda y todas las amenidades también. La comunicación y detalles para ingresar fueron muy claros y me llegaron un día antes del check in. Super recomendado. Al llegar descubrimos una puerta que nos llevaba al techo y estaba el jacuzzi solo para nosotros!! Lo único que agregaría es un bote de basura en la cocina y un botón fácil de encontrar para la calefacción del jacuzzi.
Stayed 2 nights in Sep 2022

10/10 Excellent

Oskr

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Todo esta excelente. Muy cómodo todo y muy limpio. La única observación es que los alrededores no están pavimentadas las calles. Es un poco complicado salir y entrar.Todo lo demás Perfecto.
Stayed 1 night in Aug 2022

10/10 Excellent

Francisco Abdias

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Altamente recomendado, me encantó la alberca, pequeña pero suficiente para relajarse, volveré, además es muy accesible en precio y de fácil acceso, la limpieza se destaca en este hotel.
Stayed 1 night in Jul 2022

10/10 Excellent

Noemii

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel me sorprendió en todos los sentidos, está en buena ubicación, y es bastante limpio, sin duda volveré... Tiene precios accesibles y el personal es muy amable, me dieron sugerencias de lugares para visitar..
Stayed 1 night in Jul 2022

10/10 Excellent

Guillermo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy bien!!!

Todo muy bien, perfecta ubicación, personal todos muy atentos y dispuestos a ayudar, muy bien equipados con todo lo necesario. Quizá mi único comentario a mejorar serían pequeños elementos de mantenimiento dentro de los condominios, pero son detalles mínimos que se pueden mejorar. Excelente comunicación con la administradora Mariana desde el principio. Volveremos seguramente. Mis hijas lo disfrutaron muchísimo!!
Stayed 3 nights in Jul 2022

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy agusto y muy lindo ;)
Stayed 1 night in Jul 2022