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Kanté Hotel - Downtown Tulum

2.5 star property

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Photo gallery for Kanté Hotel - Downtown Tulum

Reception
Outdoor pool
Deluxe King con Cocineta
Interior
40-inch flat-screen TV with cable channels

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
Calle Polar Región 02 Manzana 07 Lote 11, Tulum, QROO, 77780
  • Tulum National Park
    ‪3 min drive‬
  • Tulum Mayan Ruins
    ‪6 min drive‬
  • Playa Paraiso
    ‪19 min drive‬
  • Tulum Intl. Airport (TQO)
    ‪49 min drive‬

Room options

View all photos for Junior Queen

Junior Queen

Junior Queen

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin

Deluxe Twin

Deluxe Twin

  • 25.5 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Doble

Deluxe Doble

Deluxe Doble

  • 24.5 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe King con Cocineta

Deluxe King con Cocineta

Deluxe King con Cocineta

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior King

Junior King

Junior King

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Twin

Junior Twin

Junior Twin

  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

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About this property

Kanté Hotel - Downtown Tulum

Hotel with a 24-hour front desk, near Tulum National Park
An outdoor pool, a 24-hour front desk, and tour/ticket assistance are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a garden.
Kanté Hotel - Downtown Tulum offers 20 air-conditioned accommodations with blackout drapes/curtains. Each accommodation is individually decorated. 40-inch flat-screen televisions come with cable channels.

Bathrooms include showers with rainfall showerheads. This Tulum hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
During your stay at Kanté Hotel - Downtown Tulum, you're just a quick walk from Dos Aguas Park. Enjoy features like free WiFi in public areas and an outdoor pool.
  • Free WiFi (speed: 50+ Mbps)
  • Take a swim in the outdoor pool
  • Services include tour or ticket assistance and luggage storage
  • Just a 3-minute drive from Tulum National Park and 6 minutes from Tulum Mayan Ruins
As a guest of Kanté Hotel - Downtown Tulum, you'll find an outdoor pool, a terrace, and tour/ticket assistance. WiFi is free in public spaces.

This Tulum hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

More

  • Air conditioning
  • Individual decor
  • Iron/ironing board on request
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: MXN 1000 per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

Property is also known as

Kanté Hotel
Kante Downtown Tulum Tulum
Kanté Hotel - Downtown Tulum Hotel
Kanté Hotel - Downtown Tulum Tulum
Kanté Hotel - Downtown Tulum Hotel Tulum

Kanté Hotel - Downtown Tulum Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 8 out of 15 reviews
Rating 8 - Good. 4 out of 15 reviews
Rating 6 - Okay. 0 out of 15 reviews
Rating 4 - Poor. 1 out of 15 reviews
Rating 2 - Terrible. 2 out of 15 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jerry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to bus station and many restaurants
Stayed 1 night in May 2025

10/10 Excellent

Tieh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick ck in close to Ado station. Only maid forgot to leave towels but mgr quickly supplied . The ac unit blew out an awful smell turned it off used only fan . Other than this nice hotel
Stayed 1 night in Mar 2025

10/10 Excellent

Tieh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Out of there way to please .

This is hidden behind Ado bus station. Pleasant stay .Seniors and climbing up to 3 rd fl room was not going to happen. Janet went out of her way to accommodate us. Even moving items stored in an unused ground floor room so we wouldn’t have to climb the stairs. Well cared for hotel very clean most part not too much noise considering the bus traffic. When in Mexico in town center any town has Wifi was spotty but we did get by. Overall nice hotel great staff even owner was very nice .
Stayed 2 nights in Dec 2024

8/10 Good

Erika

Disliked: Amenities
I love the fact that ADO transportation is right at front, downside is that you will be hearing the busses come and go. Yea even at night. Other than that I love the place. The area is a bit dirty but I think it’s all around.
Stayed 2 nights in Nov 2024

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property for the price! Staff were very nice. Rooms were clean. Ac, tv, shower- all the necessities. Within easy walking distance to downtown. Advertised pool/ hot tub not working. Very little water in the sink.
Stayed 2 nights in Nov 2024

8/10 Good

Sachiko

Liked: Cleanliness, staff & service, amenities
設備は古いのですが、部屋は清潔でした。部屋は大変広く開放感があります。シャワーのお湯の量は良かったのですが、温度は低かったです。スタッフは大変親切で感じが良かったです。
Stayed 2 nights in Mar 2025

2/10 Terrible

steven

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Carlos Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente Hotel

Excelente hotel !! Camas cómodas regaderas estupendas !! La atención de Omar muy amable al recibirte, atrás del ADO TULUM !! Muy limpio su decoración de muy buen gusto !! Nos encantó !!
Stayed 1 night in Mar 2025

8/10 Good

jose, Hermosillo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien menos la atención inicial y lo peor el ruido que pasa los cuartos y no deja dormir a quienes tienen el sueño liviano
Stayed 2 nights in Mar 2025

10/10 Excellent

Erika Ivonne

Stayed 2 nights in Mar 2025

10/10 Excellent

Jonathan, Isla mujeres

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encantó el servicio, sobre todo el del recepcionista Omar ya que tan pronto necesitamos algo nos ayuda
Stayed 1 night in Jan 2025

2/10 Terrible

Ireri

Stayed 1 night in Dec 2024

8/10 Good

Aaron Joel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente trato
Stayed 4 nights in Dec 2024

10/10 Excellent

Celia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El servicio, el lugar y todo fue maravilloso.
Stayed 1 night in May 2024

4/10 Poor

miguel

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Me hicieron sentir incómodo,en la forma de resolver un pequeño incidente que tuvimos.Creo que carece de experiencia la gestión.tuve que escuchar hasta amenazas,de llamar a la policía.pienso que en un hotel,los incidentes se resuelven de otra manera.Ah y la relación precio calidad tampoco es buena