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Kukulcan by Emotion

2.5 star property

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Photo gallery for Kukulcan by Emotion

Outdoor pool, pool loungers
Desk, iron/ironing board, free WiFi, bed sheets
Terrace/patio
Sun deck
Lobby sitting area

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available

Explore the area

View in a map
Ave Tulum 4, Tulum, QROO, 77780
  • Place, Dos Aguas Park
    ‪3 min walk‬
  • Place, Hospital de Tulum
    ‪9 min walk‬
  • Place, Jaguar Park
    ‪3 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪47 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking

  • 25 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Triple Room

Desk, iron/ironing board, free WiFi, bed sheets

Triple Room

  • 25 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Quadruple Room

Desk, iron/ironing board, free WiFi, bed sheets

Quadruple Room

  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Kukulcan by Emotion

Colonial hotel with a winery and an outdoor pool
An attached winery, an outdoor pool, and concierge services are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Kukulcan by Emotion offers 15 air-conditioned accommodations with ceiling fans. Rooms open to balconies or patios. 32-inch flat-screen televisions come with cable channels.

Bathrooms include showers with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Kukulcan by Emotion, you're just a quick walk from Dos Aguas Park. Features include free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi
  • Free self parking
  • Continental breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes bike rentals
  • 6 minutes by car from Tulum Mayan Ruins and 15 minutes from Xel-Há Park
  • Local-area and beach shuttle service available for a fee
  • Pets welcome for free
A winery is on site. As a guest of Kukulcan by Emotion, you'll find an outdoor pool, a terrace, and multilingual staff. WiFi is free in public spaces. An area shuttle within 50 meters and a beach shuttle are available for a fee. Kukulcan by Emotion also features tour/ticket assistance, a garden, and concierge services. Limited free parking is available on a first-come, first-served basis.

This Colonial Tulum hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 9:00 AM to noon.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge) up to 50 metres
  • Beach shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily continental breakfast available 9:00 AM to noon for a fee: USD 3 to 6 for adults and USD 3 to 6 for children

Things to do

  • 24-hour pool access
  • Bicycle rentals
  • Evening entertainment
  • Outdoor pool
  • Winery

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • No lift

More

  • 2 buildings
  • 2 floors
  • Colonial architecture
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board on request

Policies

Check-in

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Weight limit: 88 lbs per pet

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 3 to 6 for adults, and USD 3 to 6 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access is available 24-hours a day.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Kukulcan Emotion Hotel Tulum
Kukulcan Emotion Hotel
Kukulcan Emotion Tulum
Kukulcan Emotion
Kukulcan by Emotion Hotel
Kukulcan by Emotion Tulum
Kukulcan by Emotion Hotel Tulum

Kukulcan by Emotion Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 5 out of 26 reviews
Rating 8 - Good. 10 out of 26 reviews
Rating 6 - Okay. 9 out of 26 reviews
Rating 4 - Poor. 2 out of 26 reviews
Rating 2 - Terrible. 0 out of 26 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

5.8/10

Amenities

7.2/10

Property conditions & facilities

Reviews

8/10 Good

María del Pilar

Stayed 1 night in Feb 2022

4/10 Poor

Michael

Disliked: Property conditions & facilities, room comfort
Stayed 5 nights in Dec 2021

4/10 Poor

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Close proximity to ADO bus terminal. First 2 rooms we entered were unsecured. Finally 3rd room was decent enough to securely stay the night. The ac was mediocre. Couldn't find the right setting to be cool. 2am tenants staying on our floor as us were drinking and causing a racket. Kept us up most of the night. Never staying here again.
Stayed 1 night in Aug 2021

8/10 Good

Kristin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

Great stay, friendly staff. Sheets a little thin.
Stayed 1 night in Apr 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay in Tulum. In the commercial area with an excellent location to go Cancun or Bcalar.
Stayed 3 nights in Dec 2020

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service
This is an ok place if your only going to sleep and dont care how ur bed looks!
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Liked: Property conditions & facilities
Stayed 3 nights in Dec 2019

8/10 Good

Joshua

Travelled with family
Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Nov 2019

8/10 Good

Daniela

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveller

Almost no water comes out of shower. Probably minerals from water clogged almost every hole in shower head. Most buildings like this in Mexico water comes from rooftop tanks so there is never a lot to start with. There is parking for about 12 or more cars in the middle of hotel. Great if you have a car, but noisy as they come and go and people use their electronic lock/unlock as the horn beeps twice each time.
Stayed 4 nights in Mar 2019

6/10 Okay

MARIE

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
have TV Like as offer on the advertising ,and working wi-fi ,better beds sheets and blankets and towels, are towels were transparent fabric
Stayed 3 nights in Jan 2019

6/10 Okay

Sergio Omar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

David Antonio

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un hotel tranquilo y seguro.

El hotel es austero pero bastante cómodo, las chicas de recepción son muy amables al igual que los dueños, si van por unos días y quieren fiesta en tulum esta es tu mejor opción, está literal enfrente de todos los bares y antros del centro, amé eso. En general si me volvería a hospedar aquí
Stayed 5 nights in Jan 2025

6/10 Okay

Eugene

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We hadden een ruime kamer met 2 grote bedden (voor 2 personen). Zwembad is prima, al ligt dit aan een parkeerplek tussen de kamers aan de voorzijde & achterzijde (dus geen privacy voor de hotelgasten) Onze airco deed het niet en ondanks dat we dit meteen na de 1e nacht gemeld hadden merkte we geen verschil. Ivm t warme weer kiezen we bewust een kamer met airco en we mogen er van uitgaan dat deze het ook doet! Hier zijn we niet tevreden over
Stayed 3 nights in May 2023

6/10 Okay

EDUARDO

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena ubicación en el centro de Tulum.
Stayed 5 nights in Aug 2021

10/10 Excellent

Perla Patricia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente servicio.

Hotel bonito y cómodo, los chicos de recepción muy amables al igual que el resto de los trabajadores. Tiene buena ubicación, a unas cuadras del ADO y cerca de restaurantes y tiendas.
Stayed 1 night in May 2021

8/10 Good

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomendable

Todo muy bien
Stayed 1 night in May 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente ubicación

La ubicación es excelente, y la alberca le da un plus
Stayed 1 night in Apr 2021

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service
Poco estacionamiento
Stayed 1 night in Apr 2021

10/10 Excellent

Genoveva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomendable

Buena ubicacion y limpio
Stayed 1 night in Mar 2021

6/10 Okay

Raul Alejandro

Liked: Cleanliness, staff & service
Disliked: Room comfort

Neutral.

La atención fue muy buena, la habitación no fue para nada lo que esperaba. La ventana era de rendijas por tanto el ruido era bastante tanto de los otros huéspedes cono el de la calle, al día siguiente pedí un cambio de habitación explicando lo anterior y muy amablemente accedieron.
Stayed 2 nights in Feb 2021

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy buena experiencia , centrico , seguro

Stayed 1 night in Jan 2021

8/10 Good

Alice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Stayed 1 night in Nov 2019