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Alito Tulum Hotel

Property class: 3.5

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Photo gallery for Alito Tulum Hotel

Terrace/patio
Premium bedding, down duvets, individually decorated, iron/ironing board
Breakfast, dinner and brunch served
Beach views, serves lunch and brunch
Romantic Cabin, Private Bathroom, Garden View | View from property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Km 0 47 Carr Cancun Tulum Zona Hotelera, Tulum, ROO, 77760
  • Place, Tulum National Park
    ‪1 min walk‬
  • Place, Playa Paraiso
    ‪10 min walk‬
  • Place, Tulum Mayan Ruins
    ‪17 min walk‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪75 min drive‬

Room options

View all photos for Garden Bungalow Queen

Premium bedding, down duvets, individually decorated, iron/ironing board

Garden Bungalow Queen

  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Garden Deluxe Room Queen

Garden Deluxe Room Queen

Garden Deluxe Room Queen

7.8 out of 10
Good
(9 reviews)
  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Garden Superior Suite King

Garden Superior Suite King

Garden Superior Suite King

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Garden Deluxe Room Double

Garden Deluxe Room Double | Bathroom

Garden Deluxe Room Double

8.8 out of 10
Excellent
(3 reviews)
  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Garden Bungalow Double

Garden Bungalow Double

Garden Bungalow Double

8.4 out of 10
Very good
(8 reviews)
  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Garden Bungalow King

Garden Bungalow King

Garden Bungalow King

  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Senior Cabin

Senior Cabin

Senior Cabin

  • Beach view
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Similar properties

Reception
Otonomus Tulum
Tulum
  • Pool
  • Kitchen
  • Washing machine
  • Dryer
4.4 out of 5, Excellent, 251 reviews
The price is €49
includes taxes & fees
21 May - 22 May
Otonomus Tulum

About this property

Alito Tulum Hotel

Guests at this beach hotel will appreciate convenient onsite amenities such as airport transportation and complimentary wireless internet access. Housekeeping is available on request.
Alito Tulum Hotel offers 23 air-conditioned accommodations with complimentary toiletries. Each accommodation is individually decorated. Beds feature down comforters and premium bedding. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Rooms have partially open bathrooms. Bathrooms include showers with rainfall showerheads. Irons/ironing boards, hair dryers, and change of towels can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, Swedish massages, and body scrubs. A variety of treatment therapies are provided, including reflexology.
During your stay at Alito Tulum Hotel, you're just a quick walk from Playa Paraiso. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free full breakfast served daily
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a beach bar, and a bar/lounge
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance, and wedding services
  • Onsite recreation includes bike rentals and yoga classes
  • Within a 15-minute walk of Tulum Mayan Ruins and Playa Paraiso
  • Airport shuttle service available for a fee
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

An outdoor pool, spa services, and multilingual staff are also featured at Alito Tulum Hotel. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Tulum hotel.

Guests are served free full breakfast daily from 7:00 AM to 10:30 AM.
La Diosa Bar & Grill - This restaurant serves breakfast, brunch, and dinner. Guests can enjoy drinks at the bar.
La Diosa Beach Club - This beachfront bar specializes in local and international cuisine and serves brunch and lunch. Guests can enjoy alfresco dining (weather permitting). Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • La Diosa Bar & Grill
  • La Diosa Beach Club

Things to do

  • Beach club
  • Bicycle rentals
  • Outdoor pool
  • TV in common areas
  • Yoga classes

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • In a national park
  • On the beach
  • On the waterfront
  • Outdoor furniture
  • Pool loungers

Spa

  • Body scrubs
  • Deep-tissue massages
  • Reflexology
  • Swedish massages

Accessibility

  • No lift

More

  • Communal living room
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Partially-open bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning
  • Individual decor
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 10 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property is located within Jaguar Park and guests are required to pay a daily park entrance fee. The park entry fee for guests who are residents of Mexico is MXN 255 per person, per day. The listed mandatory additional fee comprises the park entry fee for non-resident guests. Fees are collected at park entrance. Guests will receive wristbands upon payment. Guests are required to wear the wristbands for the duration of their stay.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Alito Tulum Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 58.66 per accommodation, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

The listed mandatory additional fee comprises the park entry fee for non-resident guests. The fee for guests who are residents of Mexico is MXN 255 per person, per day. Fees are collected at park entrance.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 5600 per vehicle (roundtrip, maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Alito Tulum Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 10 days before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

La Diosa Tulum
La Diosa Resort
Alito Tulum Hotel Hotel
Alito Tulum Hotel Tulum
Alito Tulum Hotel Hotel Tulum
Alito Hotel Tulum Formerly La Diosa

Alito Tulum Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 143 out of 259 reviews
Rating 8 - Good. 57 out of 259 reviews
Rating 6 - Okay. 32 out of 259 reviews
Rating 4 - Poor. 16 out of 259 reviews
Rating 2 - Terrible. 11 out of 259 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

4/10 Poor

WALDEMAR, WARSAW

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Warunki bardzo minimalistyczne nocami zimno nie było kołdry żeby się przykryć.Wjeżdzając na teren parku traktują Cię jak potencjalnego oszusta który chce coś wwieść na teren parku.Ceny w tego typu obiekcie sporo za wysokie.Domki w słabej kondycji
Stayed 3 nights in Jan 2026

8/10 Good

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The sleeping huts are basic; offering showers, air conditioning (albeit under straw roofs) and mosquito nets. Staff is very attentive and friendly.
Stayed 2 nights in Jan 2026

6/10 Okay

Bina, Brampton

Liked: Cleanliness, amenities, property conditions & facilities
The resort was clean. Staff was nice. But I did not appreciate that they semi force tips out of you. I am fine to tip, but the staff should not be selecting the amount for me. I have the right to do that myself. When they ask if its alright, it puts pressure on the guest to say yes. Many times, they did not even ask and said it was a ‘service fee.’ This made it seem mandatory which is lie. I am more likely to tip when asked, not forced or pressured.
Stayed 7 nights in Jan 2026

4/10 Poor

Marianne

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room we stayed in was dirty and we think had mold all over the walls. It honestly reminded me of places I used to stay in for $9 USD a night in SE Asia when I was backpacking there. There were definitely surfaces I didn't want to touch or get my luggage near. My mom woke up congested in the morning because if the mold (we think). It was hard to get onto the property and the police we encountered were not helpful at directing us to the entrance we needed to take (which is through a building BTW). The food is expensive and not good. It was nice to get breakfast for free though. The staff is so so kind and wonderful. Like, the best. But everything else was lacking.
Stayed 1 night in Jan 2026

10/10 Excellent

JAN

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel staff absolutely great. I only see fault on Expedia side. Expedia advertised as all fees and taxes included. Did not disclosed that you have to pay daily fee to the authorities if you leave outside national park the hotel is located and you have to leave hotel to see ruins or do simple shopping. Expedia fault not hotel.
Stayed 7 nights in Jan 2026

2/10 Terrible

Josephine, harbor city

It did not offer what shows on line.
Stayed 2 nights in Jan 2026

4/10 Poor

Diana, Englewood

Stayed 6 nights in Jan 2026

10/10 Excellent

Damian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were great and staff was very helpful/friendly recommended great spots to visit around the city.
Stayed 4 nights in Jan 2026

6/10 Okay

Leane

Liked: Cleanliness, staff & service
The location in the National Park was great! The beach is beautiful. We booked a garden bungalow which was clean, and steps from the beach, but there is a lot of room for improvement. It was one step above camping. You could feel the springs in the mattress and the sink had a weird water saving faucet that was essentially useless. The staff was friendly and helpful. The food at the restaurant could use improvement. The morning yoga class at the yoga shala overlooking the beach was excellent.
Yoga Shala
Garden Bungalow
Stayed 2 nights in Jan 2026

10/10 Excellent

Lynda

Liked: Property conditions & facilities
The hotel is beautiful! The beach is white, except the seaweed, which is all over the gulf and Caribbean. The food is wonderful! They lost their key to our room, so it did not get cleaned 😞, but they comped our taxi, to the airport.
Stayed 5 nights in Jan 2026

10/10 Excellent

Vernon

Stayed 1 night in Jan 2026

10/10 Excellent

holiver, Buford

De lo mejor q tiene tulum para pasar unos dias de descanso y puro relax
Stayed 3 nights in Jan 2026

4/10 Poor

Ernesto, Houston

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Room lack furnitue, not even a suit case stand Water in the shower, just a thread of water There are no curtains, you have natural and night light all day Careful in the night!!! no lights in the way to the restaurant
Stayed 3 nights in Jan 2026

6/10 Okay

Patricia R

Travelled with partner
Liked: Cleanliness, amenities
Alito Hotel is situated in a beautiful place beautiful beach and premises (away from town and any restaurants, stores pharmacies etc.,)and the staff is amazing very accommodating and willing to help you and the food at restaurant is excellent! that being said the hotel lobby has many leaks(and it rained a few times we were there and all furniture get wet) so does the restaurant and the cabins...we arrived and we were giving a cabin that was leaking all over and it was very dated I guess that's part of charm; we spoke to front desk and we were quickly moved to better one, however toilet kept clogging, no hot water, not enough towels, no toilet paper it was a hit or miss... if you don't mind any of that this is place for you and if you leave hotel you have to pay back a fee to come back to hotel crazy! and the taxis are expensive too... All and all if you just want a nature, quiet vacation relaxing at beach away from all hustle and bustle this is place for you!
Stayed 6 nights in Dec 2025

8/10 Good

Ashish

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Beautiful place, great staff, terrible showers
Stayed 3 nights in Dec 2025

6/10 Okay

Laura

Travelled with family
Liked: Cleanliness
Disliked: Amenities
We were in Hut 25. The plumbing for sink leaked to the floor. The shower curtain wasn’t long enough to keep the floor dry in the bathroom. And the electrical outlets so loose our plugs struggled to stay plugged in. Staff was great. Breakfast was great. GPS struggled to get us there and not speaking Spanish was a limitation for figuring it out.
Stayed 2 nights in Dec 2025

2/10 Terrible

Larry

Disliked: Cleanliness, amenities, property conditions & facilities
I checked in saw the room and then checked out and went to Kanan Hotel. Alito was just unacceptable. I would like my money back Expedia.
Stayed 3 nights in Dec 2025

4/10 Poor

Nicole

Liked: Amenities
Disliked: Cleanliness
Staff was helpful and the daily breakfast was above expected. However the room was tiny with no air flow. All our cloths started to mold in the week we were there and everything stank. The place needs repairs and updating desperately. Even the lobby roof leaked like crazy when it rained - and it did several times. Location is great in that it is 2 min from your room to the beach. Yet paying 120 pesos each day for each person to enter the park if we went outside the gates got tiresome. Going to explore tow or cenotes means you constantly pay. We rented scooters for the week and were grateful we did as the hotel is a long way away from restaurants, shopping or amenities. If you want to get away from everything and just lay on the beach this is probably a great place for you.
Stayed 7 nights in Dec 2025

6/10 Okay

Justin

Travelled with group
Liked: Cleanliness
Disliked: Amenities
There is a lot to like about Alito Hotel. The location is fantastic; you really can’t get too much closer to the ruins, if that’s on your bucket list. The beautiful beach is right there, and they have a pretty darn good breakfast that’s included. Rooms are a bit dated, but that also adds to the charm. Staff are very pleasant, as long as you don’t go to the water cooler too many times. But therein lies the rub. Because one is required to discard plastic water bottles upon entering the Zona Archeologica, there is no way to access potable water aside from what you can get from Alito. Their single water dispenser is located near the front desk, and we went there often to refill our glasses and reusable bottle. After about the sixth time in one day, they started giving us some pointed looks. There were two times that we went to the water dispenser and it was empty, and there was no one at the front desk. We tried going down to the restaurant for water, but they denied us outright unless we bought something. Fortunately I had an old water filter that I had packed, otherwise I’m not sure what we would have done. Basically, it seemed as though the aim of Alito was for us to be dependent upon getting our drinks through the restaurant, at their set prices. Since there are no markets within easy walking distance, this put us in a difficult position with regards to the basic necessity of hydration. Price is decent for hotels along this strip, and the place is comforta
Stayed 2 nights in Dec 2025

10/10 Excellent

Jose Nestor

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Flor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great getaway from all the hustle and bustle of daily life.
Stayed 3 nights in Nov 2025

10/10 Excellent

Beebe

Stayed 1 night in Dec 2025

10/10 Excellent

Patricia, Victoria

Stayed 3 nights in Nov 2025

6/10 Okay

Rachel

Stayed 5 nights in Nov 2025

8/10 Good

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Location is as remote as you can get within the city of Tulum, being as it is at the very end of the access road to the ruins and park entry. Worth it if your vibe is quiet, peace, and calm. Staff are friendly, kind, and very responsive. Amenities and menu are very decent, but did get boring toward the end of our stay. Many days items were out of stock, which can be frustrating. Included breakfast was a great value, but as mentioned, being out of stock of items some days is disappointing when the menu isn’t that extensive to begin with. Prices are a bit high for food and drinks, but seem on par with the elevated prices in the whole region. All in all, would recommend and would visit again.
Stayed 7 nights in Nov 2025