Aparthotel

Loch Tulum Condos by BUnik

4.0 star property

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Photo gallery for Loch Tulum Condos by BUnik

Outdoor pool
Living area
Reception
Private kitchen
1 bedroom, in-room safe, soundproofing, iron/ironing board

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Outdoor space

Explore the area

Map
La Veleta, Tulum, QROO, 77760
  • Tulum National Park
    ‪3 min drive‬
  • Tulum Mayan Ruins
    ‪10 min drive‬
  • Playa Paraiso
    ‪10 min drive‬
  • Tulum Intl. Airport (TQO)
    ‪47 min drive‬

Room options

One-bedroom apartment with terrace, plunge pool, and garden

  • 89.23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

One-bedroom apartment with terrace and hot tub

  • 62.38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

Studio with terrace, plunge pool, and garden

  • 49.05 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Studio with terrace and hot tub

  • 34.23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Loch Tulum Condos by BUnik

Aparthotel in Tulum with a 24-hour front desk and an outdoor pool
This smoke-free aparthotel features an outdoor pool, concierge services, and a 24-hour front desk. WiFi in public areas is free. Other amenities include tour/ticket assistance and a garden. Each apartment offers free WiFi and a safe.
Loch Tulum Condos by BUnik offers 15 air-conditioned accommodations with safes. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Housekeeping is offered daily and irons/ironing boards can be requested.
Recreational amenities at the aparthotel include an outdoor pool.
During your stay at Loch Tulum Condos by BUnik, you'll be within walking distance of Hospital de Tulum. Features include free WiFi in public areas, plus an outdoor pool and concierge services. This upscale aparthotel has 15 apartments. Each apartment offers free WiFi and a safe.
  • Each apartment offers a safe
  • Free WiFi (speed: 50+ Mbps)
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Just a 4-minute drive from Tulum National Park and 7 minutes from Tulum Mayan Ruins
Loch Tulum Condos by BUnik offers its guests an outdoor pool, tour/ticket assistance, and a garden. WiFi is free in public spaces.

This 4-star Tulum aparthotel is smoke free.

Languages

English, Spanish

Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Outdoor areas

  • Garden

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • No lift
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Housekeeping (daily)
  • Iron/ironing board on request
  • Luggage storage
  • Safe
  • Tour and ticket assistance

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 15 units
  • Garden
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

Property is also known as

Loch Tulum Condos by BUnik Tulum
Loch Tulum Condos by BUnik Aparthotel
Loch Tulum Condos by BUnik Aparthotel Tulum

Loch Tulum Condos by BUnik Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 61 out of 94 reviews
Rating 8 - Good. 15 out of 94 reviews
Rating 6 - Okay. 4 out of 94 reviews
Rating 4 - Poor. 8 out of 94 reviews
Rating 2 - Terrible. 6 out of 94 reviews

8.8/10

Cleanliness

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Hashaam

Liked: Cleanliness, property conditions & facilities
Beautiful place.
Stayed 1 night in Mar 2025

10/10 Excellent

E Ivan

Business traveller
Liked: Cleanliness, room comfort

Good overall

It’s a great place to stay. Awesome rates and the facilities are nice and clean.
Stayed 2 nights in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Larry

Liked: Cleanliness, amenities, property conditions & facilities
Nice, clean rooms. It’s still under construction but for the price it’s not that bad. Check in was easy. Nice coffe shop on site. Close to restaurants and an oxxo. Definitely recommend and I would definitely stay again.😁
Stayed 2 nights in Jan 2025

10/10 Excellent

Miguel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excelente hospedaje, el lugar maravilloso y las habitaciones increíbles!
Stayed 1 night in Jan 2025

2/10 Terrible

ANDREW

Liked: Cleanliness
Disliked: Room comfort

This hotel is a disgrace.

The water didn't work in the room. No shower, no toilet, no sink. This was not the fault of the staff, who were kind and apologetic but totally incapable of solving the problem as they're not plumbers or construction workers. This hotel should not be listed on expedia as it's not functioning. There are no elevators, emergency exit lighting, fire extinguishers, or any other safety measures. The railings are loose and a person could easily fall off the balcony of the 4th floor. This place is a death trap right now. This is a massive liability. Do not book a room here. You will be very disappointed. Numerous guests experienced the same problems - the water doesn't work. None of us were offered a refund or alternative lodging elsewhere. One woman with a very small child had traveled a very long distance - I felt bad for her. Note to Expedia: Take this hotel off your website right now. This is a disgrace to your company.
Stayed 1 night in Jan 2025

4/10 Poor

Jon

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
No hot water.....hot tub is ice tub
Stayed 3 nights in Dec 2024

10/10 Excellent

ANDREW

Liked: Cleanliness, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

ANDREW

Liked: Cleanliness, room comfort

another happy customer

Terrific brand-new hotel. Strongly recommend. The staff are helpful, the property is tidy and clean, and the price is very good for the quality of the hotel. You can confidently book a great vacation at this hotel.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

Foster

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
It wouldn’t have been that bad. No one was at the “front desk” when we arrived even though it says someone is there 24/7. We spoke to a security guard and he was confused when I told him I was checking in. When we entered the apartment there was dust, dirty and food underneath the bed. Let’s just say, I will not be staying here again. The score they currently have is quite accurate.
Stayed 1 night in Dec 2024

6/10 Okay

Thomas

Liked: Cleanliness, room comfort
Hotel was beautiful but not ready to be open. Many many missings
Stayed 3 nights in Dec 2024

2/10 Terrible

Ruben

Liked: Cleanliness
The place is super new, so a few details need to be finished. Staff is super helpful. The main issue was a person that own either an apartment or part of the project getting drunk almost everyday in the front desk and being vulgar and loud, didn’t feel safe.
Stayed 3 nights in Dec 2024

8/10 Good

Eric

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Discuté avec le personnel en anglais
Stayed 1 night in Mar 2025

10/10 Excellent

Jose Alfredo

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 3 nights in Mar 2025

2/10 Terrible

Gabino

Travelled with family
Disliked: Room comfort

TERRIBLE EXPERIENCIA

Mi estancia en el lugar fue muy mala, antes de llegar al hotel me comunique con el mismo para informar que llegaría tarde, Un joven llamado Jonathan, muy amable me comentó que dejaría la llave con el de seguridad. Una vez llegando al inmueble el de seguridad no estaba en su zona, esperamos 30 minutos, ya que ningun personal se acercaba con nosotros, al final tuve que ir a buscarlo en el inmueble, y lo encontré dormido dentro de una parte del lobby, estaba tan dormido que NO nos dió buenas indicaciones de donde se encontraba nuestra habitación, al llegar a la misma, cabe recalcar que es muy bella la habitacion, solo que con algunos detalles de limpieza; decidi entrar al baño, y una vez al querer salir la puerta ya no quiso abrir, entrè en panico ya que la unica salida es una mini ventana donde no cabe una persona, afortunadamente mi mama estaba dentro de la hab, quien fue a llamar al velador, el cual le da la siguiente respuesta: (ahorita no hay nadie que pueda resolver eso, y yo se que ha de ser incomodo dormir en el baño); 2 horas y media despues lograron abrir, al momento de realizar check out el personal de recepción nos menciona el monto que tenemos de pago en dolares, cuando se le realiza el pago, no querian aceptar los dolares, que porque el billete era muy grande y no tenian cambio, 45 min de espera para que nos pudieran regresar el cambio y en pesos mexicanos Y aparte con una actitud muy prepotente. En resumen: BELLO LUGAR, PESIMO SERVICIO DE HOSPITALIDAD DEL PERSONAL
Stayed 1 night in Mar 2025

10/10 Excellent

josue alejandro

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Buen servicio y buena ubicación tanto para la zona centro como la zona hotelera.
Stayed 3 nights in Jan 2025

10/10 Excellent

Valeria

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
El hotel es accesible en transporte o a pie, es muy tranquilo y el servicio a los huésped es muy eficaz y son muy amables, se encuentra cerca del centro de tulum y puedes comprar cosas muy cerca
Stayed 2 nights in Feb 2025

8/10 Good

Israel Alfonso

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Es un muy buen hotel y se ve que será excelente aunque aún está en construccion pero los cuartos y las instalaciones son muy buenas nos gustó mucho
Stayed 2 nights in Feb 2025

10/10 Excellent

Maria

Liked: Cleanliness, room comfort

Great value for money

Brand new hotel in La Veleta. Yes, it’s still under construction so not everything is perfectly finished yet but the low price more than made up for it. My room was beautiful and comfortable and everything worked well. Staff was friendly and helpful. Walking distance to bus station and Tulum centro or easy bike ride to the beach road. I ended up extending my stay and would be happy to stay here again.
Stayed 2 nights in Feb 2025

10/10 Excellent

Adrian

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Habitaciónes cómodas y amplias para descansar, exelente atención por parte del personal de recepción tanto en la llegada como salida para facilitar y ser más agradable mi estancia.
Stayed 2 nights in Feb 2025

10/10 Excellent

Ana Isabel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Esta muy bonito y en buenas condiciones
Stayed 1 night in Feb 2025

10/10 Excellent

Andrea

Liked: Cleanliness, room comfort

Excelente experiencia!!

La atención que recibimos fue excelente. Nos ayudaron con un “early check-in”, y fueron muy amables atendiéndonos vía correo electrónico desde antes de nuestra llegada. Ya estando en el hotel, el servicio fue excelente, todos amables y atentos a nuestras necesidades. El hotel continúa en construcción, por lo que puede haber un poco de polvo en las instalaciones, pero los servicios de la habitación funcionan a la perfección : agua caliente, aire acondicionado, TV, etc. La cama deliciosa, el jacuzzi perfecto y el baño/regadera excelente. Todo está nuevo, y eso es un súper plus! :) La valuación calidad-precio es inmejorable!! Sin duda regresaremos!
Habitación súper acogedora y funcional
Alberca y restaurante en servicio. Excelentes!
Jacuzzi funciona perfectamente y con agua caliente.
Stayed 3 nights in Feb 2025

10/10 Excellent

RICARDO

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
It is a new and nice property, the personnel are very attentive.
Stayed 3 nights in Feb 2025

2/10 Terrible

Hilda Monserrath

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
No me gusto nada sin wifi sin agua sin apoyo para solucionar
Stayed 1 night in Feb 2025