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Deluxe Apartment

Bed Count 2 King Beds Maximum Occupancy 4 Max

Exclusive Apartment

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Apartment

Bed Count 2 King Beds Maximum Occupancy 4 Max

Premium Apartment

Bed Count 3 King Beds Maximum Occupancy 8 Max

Exclusive Apartment

Bed Count 1 King Bed Maximum Occupancy 2 Max

Exclusive Apartment

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

During your stay at Lumina at LOSANTOS Tulum, you'll be within walking distance of Tulum National Park. Free self-parking, an outdoor pool and a 24-hour gym are available. This upmarket apartment building has 12 apartments over 3 floors. Free WiFi and a kitchen are available in each apartment.

  • Each apartment offers a kitchen, a washer/dryer and a pillowtop bed
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry and a concierge
  • On-site recreation includes an outdoor tennis court and a 24-hour gym
  • Just a 2-minute drive from Tulum National Park and 9 minutes from Tulum Beach

Lumina at LOSANTOS Tulum ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 0.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Lumina at LOSANTOS Tulum

Couples (1)
4 out of 5
Les appartements sont magnifiques! Par contre quelques points négatifs: la douche est une catastrophe, presque pas de débit et vous avez le choix entre très chaud et très froid (pas de juste milieu!). Aussi les appartements sont très mal isolés. Malheureusement pendant notre séjour nous étions entourés de touristes extrêmement irrespectueux qui hurlaient dans les couloirs au petit matin en rentrant de soirée et cela nous réveillait chaque nuit... dommage car le complexe d'appartements est très beau et la piscine est super.

Posted by on 26 Feb 2023

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About the Lumina at LOSANTOS Tulum

Location Aldea Zama, Tulum, QROO 77760

Property Features

Lumina at LOSANTOS Tulum offers its guests an outdoor pool, an outdoor tennis court, and a 24-hour fitness centre. Lumina at LOSANTOS Tulum also features a garden, concierge services, and dry cleaning/laundry services. Free self parking is available. A complete renovation of Lumina at LOSANTOS Tulum was completed in August 2023. This 4-star Tulum apartment is smoke free.

  • 12 guestrooms or units
  • 3 levels
  • 2 buildings
  • Cabanas by the pool (free)
  • Dry cleaning
  • Concierge
  • Garden
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Outdoor tennis courts - 1
  • Kitchen
  • Full-sized refrigerator/freezer
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Wireless internet access

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Lumina at LOSANTOS Tulum offers 12 air-conditioned accommodations with washers/dryers and designer toiletries. This individually decorated and furnished accommodation has separate sitting areas and includes dining tables. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Accommodation at this 4-star apartment has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. This Tulum apartment provides complimentary wireless Internet access, with a speed of 50+ Mbps. Smart televisions come with satellite channels and Netflix.

  • In-room kitchen
  • Washer and dryer
  • Dining room
  • Sitting area
  • Pillowtop beds
  • Private outdoor space
  • Smart television
  • Satellite channels
  • Netflix
  • Fridge (full size)
  • Microwave
  • Oven
  • Stovetop
  • Electric kettle
  • Kitchenware
  • Egyptian cotton linens
  • Shower
  • Rainfall showerhead
  • Hairdryer
  • Designer toiletries
  • Air conditioning
  • Unique furnishings
  • Unique decor
  • Wardrobe or cupboard

Nearby Activities

Recreational amenities at the apartment include an outdoor tennis court, an outdoor pool and a 24-hour fitness centre.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

There is no front desk at this property. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email 24 hours before arrival with check-in instructions and an access code. Guests can access their accommodation through a private entrance.

This property does not have a front desk. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email 24 hours before arrival with check-in information and an access code. Guests can access their accommodation through a private entrance.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Long-term renters welcome

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip

Host has not indicated whether there is a smoke detector on the property

Safety features at this property include outdoor lighting

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Long-term renters welcome. For guests' safety, the property includes outdoor lighting in all accommodation. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Long-term renters welcome
  • No front desk
  • Debit cards not accepted
  • Guests must register online prior to arrival
  • Property does not follow sanitisation practices of any association
  • Private entrance
  • Guest will receive an email before arrival 24 hours
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property does not follow regional sanitisation guidelines
  • Guests will receive an email with special check-in instructions
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guest stays

You should know

  • Pool access is available 24 hours a day.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.