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Luxury Villas Jardín Caracol

2.5 star property

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Photo gallery for Luxury Villas Jardín Caracol

Family Suite, Pool View
Outdoor pool, open 9:00 AM to 8:00 PM, pool loungers
Exterior
Reception
Luxury Villa, Private Pool, Pool View | Private kitchen

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Kitchen
  • Washing machine
  • Dryer
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Calle 7 pte con 14 sur, Mza 52, Lote 17, Condominio Jardín Caracol, Tulum, QROO, 77769
  • Place, Holistika Art Walk
    ‪16 min walk‬
  • Place, Hospital de Tulum
    ‪4 min drive‬
  • Place, Dos Aguas Park
    ‪5 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪44 min drive‬

Room options

View all photos for Deluxe Suite, Pool View

Deluxe Suite, Pool View

Deluxe Suite, Pool View

  • 62 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Superior Suite, Pool View

  • 62 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Family Suite, Pool View

Family Suite, Pool View

Family Suite, Pool View

  • 96 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Single Sofa Bed

View all photos for Luxury Villa, Private Pool, Pool View

Luxury Villa, Private Pool, Pool View

Luxury Villa, Private Pool, Pool View

  • 95 sq m
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed, 1 Single Bed and 1 Single Sofa Bed

Similar properties

Reception
Otonomus Tulum
  • Pool
  • Kitchen
  • Washing machine
  • Dryer
4.4 out of 5, Excellent, 238 reviews
The price is €39
includes taxes & fees
25 Mar - 26 Mar
Otonomus Tulum

About this property

Entire place

You'll have the entire condo to yourself and will only share it with other guests in your party.

Luxury Villas Jardín Caracol

Along with an outdoor pool, this condo resort has spa services and concierge services. Free WiFi in public areas, free self parking, and a free beach shuttle are also provided. Other amenities include laundry facilities, express check-out, and tour/ticket assistance. Each condo provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. Guests will appreciate conveniences like a washer/dryer and a dining area, while a flat-screen TV with digital channels and Netflix provide a bit of entertainment.
Luxury Villas Jardín Caracol offers 4 accommodations with washers/dryers and safes. Rooms open to balconies or patios. These individually decorated and furnished accommodations include dining tables. Beds feature down comforters. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers and hair dryers.

This Tulum condominium resort provides complimentary wireless Internet access, with a speed of 25+ Mbps. 42-inch flat-screen televisions come with digital channels and Netflix. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the condo resort include an outdoor pool.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.
During your stay at Luxury Villas Jardín Caracol, you'll be within walking distance of Holistika Art Walk. Features include free WiFi in public areas, free self parking, and a free beach shuttle. This budget condo resort has 4 condos. Each condo includes amenities such as free WiFi and a kitchen.
  • Each condo offers a kitchen, a washer/dryer, and a balcony or patio
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Take a swim in the outdoor pool
  • Services include babysitting, a concierge, and tour or ticket assistance
  • 9 minutes by car from Tulum Mayan Ruins and 11 minutes from Tulum Beach
  • Free beach shuttle service
As a guest of Luxury Villas Jardín Caracol, you'll find an outdoor pool, spa services, and a terrace. WiFi is free in public spaces. Barbecue grills, multilingual staff, and tour/ticket assistance are also featured at Luxury Villas Jardín Caracol. The condominium resort can provide concierge services and wedding services. Self parking is free.

Smoking is allowed in designated areas at this Tulum condominium resort.

Property amenities

Beach

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach shuttle

Pool/Spa

  • Deep-tissue massages
  • Hot stone massages
  • In-room massages
  • Outdoor pool
  • Pool loungers
  • Sports massages
  • Swedish massages

Internet

  • Available in the condo: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free beach shuttle
  • Free secured, uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Family friendly

  • Babysitting (surcharge)
  • Highchair

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Water dispenser

Dining

  • Chef service
  • Dining table

Bedrooms

  • Bedsheets provided
  • Down comforter

Bathroom

  • 1 bathroom
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Communal living room
  • Dining table
  • Separate dining area
  • Window screens

Entertainment

  • 42-inch flat-screen TV with digital channels
  • Netflix
  • Streaming services

Outdoor areas

  • Balcony/patio
  • Charcoal grill
  • Garden
  • Outdoor furniture
  • Terrace

Laundry

  • Laundry facilities
  • Washer/dryer

Climate control

  • Air conditioning
  • Heating

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Handrails in hallways (115 centimetre high)
  • Handrails in stairways (114 centimetre high)
  • Lift (80 centimetre wide door)
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (51 centimetre high)
  • Wheelchair-accessible van parking
  • Designated smoking areas

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Guidebooks
  • Iron/ironing board on request
  • Limited-hour front desk
  • Local maps
  • Luggage storage
  • Meal delivery service
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Restaurant dining guides
  • Safe
  • Tour and ticket assistance
  • Wedding services

Location highlights

  • Near a health/beauty spa
  • Near a hospital
  • Near the airport

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 4 units
  • Banquet hall
  • Garden
  • Individual decor
  • Individual furnishings
  • Water dispenser

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests will receive an email within 5 days before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Luxury Villas Jardín Caracol

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 5 days before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the condo resort before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Jardin Caracol Condominium

Luxury Villas Jardín Caracol Reviews

Reviews

6.0
Rating 10 - Excellent. 0 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 1 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 0 out of 1 reviews

4.0/10

Cleanliness

6.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

Maria

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
Staff were amazing. The place could be cleaner. I brought up the issues and what were missing to the owner and they fixed them right away. They did an amazing job making it up to us and that was wonderful. Road to get in and out of the place is not paved.
Stayed 7 nights in Feb 2026